MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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My client is crashing with every interaction.
My client is crashing with every interaction. It happens whenever I interact with the store or try to change daily quests. I am on PC. Simply hovering over the quest change icon causes a crash. This started with Edge of Eternities. I tried re-installing the software and it still happens every time.
1 vote -
MTG Arena Tutorial Bug
I've encountered that same issue on two different PCs - I'm trying to complete the tutorials and am finding bugs in the cards displaying correctly. Different creatures, enchantments, etc. move to the right side of the screen when played then get stuck there instead of eventually moving to the middle of the play area. Then, I can't select my played creatures to attack or block b/c they're now in this glitched stack of cards on the right side of the field.
8 votes -
Not updating
And since the last update every time I try to log into the server it is requiring that I download the 3.44 GB patch again. Me and my husband both play and have experience the same issue every time we log out and we go to come back to play We're required to download a 3.4 Ford GB again at this point I've downloaded the patch like six times just to be able to play.
We're also not able to use the direct challenge it just goes to the loading screen for both of us and eventually times out
1 vote -
Robbed of Standard win by Adventure creature completely disappearing
I played Charring Bite (an Adventure) to kill a critical opponent creature lategame, leaving my opponent with just two 1/1 Cat tokens for 3 turns in a row. Twinmaw Stormbrood (the creature half of the Adventure) never appeared, costing me the game unfairly. No cards were in play that could have caused this, and the card didn't appear in my Exiled list either.
3 votes -
Disconnection During Draft – Request for Refund
Hello,
I’m reaching out regarding an issue I experienced during a draft I entered for the Final Fantasy set release on MTGA. I was disconnected during the card selection phase and was unable to reconnect in time to complete the draft properly.
This significantly affected my ability to build a viable deck and enjoy the event. Would it be possible to receive a refund or some form of compensation for this draft?
I’m happy to provide any additional information if needed.
Thank you in advance for your assistance.
Best regards,
7 votes -
Syr Vondam, Sunstar Exemplar missed tripper
My syr vondam was a 9/9. It was destroyed using the void ability of Tragic Trajectory. I was playing standard ranked on PC. There were no cards or effects that would cause an activated ability to not trigger. However upon SV removal, I was not given the opportunity to destroy target nonland permanent. This has happened a couple times against different decks/removal cards.
1 vote -
Continuously receiving Banishing Light in packs
I am continuously receiving Banishing Light when opening packs. It always appears in the lower right hand slot with the same art and is flagged as “first” despite me already having received it numerous times before. I am worried this is keeping me from getting other cards or the corresponding wildcard given that I have four copies of this card already.
1 vote -
Shiku and Narset, Unified second spell
Shiku and Narset, Unified card allows for the second spell cast to be copied with new targets or for player to draw a card. In my game I cast my commander and then Abrade as my second spell, second spell tigger did not come into effect and I was not given the option to target new permanent or draw a card.
1 vote -
Deck Shows Incorrect Wildcards Required
I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.
The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
* Common 1 (I have 49)
* Uncommon 8 (I have 56)
* Rare 15 (I have 25)
* Mythic 11 (I have 11)Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…
10 votes -
Start actually punishing players for stalling
At least 40% of matches in the no-stakes games like Midweek Magic are like this. Half of the remaining games where the opponent shows up they rope most turns and if they start to lose they rope every phase and use up every timeout. Makes the game completely un-fun, but still WotC does NOTHING about it.
5 votes -
Broken Cards, Balance and Standard
Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…
7 votes -
Please address win "farming"
Hello! I play lots of Brawl, and very often my opponent concedes for seemingly trivial reasons. I destroy their commander on turn 2, they concede. I kill a large creature that is threatening me, they concede. This frequently occurs when they have a full life total, cards in hand, and threats on the board; they are not at risk of losing anytime soon. My only guess is that they are trying to "farm" daily wins for the rewards, i.e. playing only to win, and quitting if there is even a small chance they will lose, or if they are a…
1 vote -
Matchmaking
The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.
Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely randomized. I…
8 votes -
6 votes
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Crash on +1/+1 Counter
When playing on the mobile app on my Google Pixel 7 Pro using Android 16.
Anytime a +1/+1 Counter is added to my creatures the app instantly crashes. It does not happen when my opponent adds a +1/+1 Counter to their creatures. I've tried multiple decks to see if it was Creature or Color specific. It happens to all.
This was found while playing the White deck Color challenge, but as mentioned happens with any +1/+1 counter I place on my creatures through any method.
This started occurring after an update this week.
No Workaround found.
1 vote -
I was in a position where I could have easily achieved the conditions for an achievement, but my opponent conceded and I was unable to achie
I was given a game loss after an opponent conceded and this was my third loss causing the draft to end. I am disappointed that this problem hasn't been fixed since it has happened to me before. I hope I am able to receive my gems back as I don't have many and my ability to continue to play the game depends on having them
1 vote -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
1 vote -
Multiple Copies Error
I am using an Android platform to play MTG Arena. When I attempt to complete a Brawl deck build with 9 Nazgul creature cards, I get an error stating that "there are too many copies of a card in the deck". The Nazgul creature card has a rule that allows me to use 9 copies of it within a deck, so my deck should be completed and valid. It only becomes valid when I reduce the number of Nazgul creature cards to 1.
The " allowed up to X in a deck" creature card rule isn't working properly at the…
6 votes -
set completionist II achievement not working
- Steps to reproduce the bug - acquire 4 copies of each card in an alchemy set
- Platform I am using - PC
- Result I was experiencing - achievement did not unlock
- Expected results - Set completionist II achievement unlocked
- Screenshots - see below
- Workaround - Fix notes on the achievement to reflect restrictions/conditions that alchemy sets don't count or fix the achievement to unlock when an alchemy set is completed
As a side note I spent between 50,000 to 60,000 in coins as well as several mythic and rare wildcards to complete this set to not have the achievement unlock…
6 votes -
Transparency with RNG, algorithms, test results
A few months back I recorded 1000 of my b01 ranked games, including land draws as a proportion of cards seen (drawn/scried/milled/whatever was on top of my deck). I calculated the probability of that land draw using a hyper geometric calculator. I assumed the odds of land draws should follow a normal distribution with the mean being a land draw that is proportionate to the lands in the deck.
I found that games were more likely to be .5 standard deviations away from the mean, in each direction, than they were to be close to the mean. About 22% chance…
5 votes
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