MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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224 results found
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Mythic ranking not show
I was mythic in limited (#50) and since today it is not being show in the interface, it says spark tier 0 and shown as mythic in constructed and diamond limited it happens both in windows and mobile, so it should be server side not local
16 votes -
South Wind Avatar's life gain trigger didn't happen on other creature's death, lost me a draft because of it.
South Wind Avatar did not give me life when a creature died and i lost a draft because of it.
Title.
Opponent swung with all.
Traded Zog for his Zog(should have gained 4 life, but gained zero, putting me at -3 instead of +1)1 vote -
Arena Rankings per deck!
It would be really cool/nice if we could choose to start a fresh arena ranking with a new or different deck than we have used in the past. I would love to see how different decks measure up in rankings against each other. Right now, all decks apply to the same ranking no matter what. So if I build a new deck (after testing it in play), I have to start in rankings right where my best deck is at. That takes away from several strategies and does not allow me to compare contrast…
1 vote -
Unintended Instant-Win? Game Breaker?
The cards Bloodthirsty Conquer and Marauding Blight-Priest seem to have an unintended synergy. One grants player life gain on opponent life loss and the other grants opponent life loss on player life gain. This creates a loop that will (practically) end the game instantly. Unless you already have an instant and enough mana to resolve this exploit, their respective abilities trigger endlessly until the game ends. It's this a mechanic or an unfortunate combination?
3 votes -
Daily Quests, No Progression
I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch
6 votes -
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.
11 votes -
Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4
After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.
I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?
0 votes -
Lightning Helix does not gain 6 Life when it deals damage while it has Lifelink
When Lightning Helix is granted Lifelink (like from Heartflame Duelist) It is currently giving 3 life rather than the correct 6.
1 vote -
Defeat while waiting in the queue without starting game
I was in the queue for standard ranked, and was waiting for 2 minutes and didn't get a match yet. Suddenly it said "defeat" and my mythic rank shot down way more than normal. Normally I see that if you don't find someone within a short amount of time it will say draw.
3 votes -
Matchmaking
Standard Ranked matchmaking is broken. Doesn't matter what deck i use, I'm lucky to win once every 5-10 matches. almost every match I'm paired with someone that is using a deck specifically to counter whatever deck I'm using. i have tried multiple different decks, even had a friend whose Mythic rank help me build a solid deck that can beat most of their decks and still I am lucky to squeeze out 1 win on occasion.
3 votes -
Ajani Outland Chaperone - Warning: Please take a different action or the game will end in a draw
Playing a white black deck with Ajania OPutlander Chaperone. I used the ability to look at the top X amount of cards where x is my life total and put any with mana value 3 or less on the battlefield (26 cards looked at, 13 placed).
Some of these cards triggered life gain when entering, others created token on life gain or 1/1 cat tokens. The arena was looping around a few times then the warning started. I had no option but to keep resolving and then it drew the game.
3 votes -
game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match
game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match right before
6 votes -
Unholy Annex
Opponent had no demons in play, but continued to gain life and drain my life at the end of each of their turns. They had unlocked the second half but I had countered the effect with detect intrusion.
2 votes -
Lifelink failure, win combo broken.
- Marauding Blight Priest with Basilisk Collar equipped. Any life gain triggers it's damage ability. Lifelink does not specify combat damage so her damage ability should gain me one life. Which should in turn trigger her damage ability, and her lifelink should give me one life.
- Playing on Android
- I gain life, her ability triggers once, then stops.
- The two abilities should keep repeating until opponent has no life left. The same way it does when Bloodthirsty Conqueror is in play. It should result in a win unless opponent can interrupt the process
- Sorry, no video.
1 vote -
Brawl matchmaking (if not ranked, score the decks)
Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by…
5 votes -
Game freeze after latest update
Game freeze suddenly in most games the Last 2 days unless I win or loose very fast. Happend in both ranked and draft matches and makes the game unplayable. Fix it or refund game pass for this period.
I'm playing on an Android device39 votes -
Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures
Hi,
I’d like to report a bug involving Sigarda’s Summons.It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:
Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.
Sometimes they only gain flying, but do not become 4/4.
And sometimes they gain no benefits at all from Sigarda’s Summons.
I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.
Could this interaction be…
2 votes -
wins
Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!
22 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
Banned cards in ranked
Played ranked game. Alchemy.
Played against vivi.
Why is it banned if I play against it?
2 votes
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