MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1868 results found
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Admanatoise does not block Sephiroth procs
Even though the card says that is blocks ALL damage to players and other permanents Sephiroth procs will still drain the player with no damage targeted at Admanatoise itself.
1 vote -
Network error, updating error and unable to get collection
When I hit the icon to play MTG Arena, it goes through all the steps of loading my cards, but after the message "Loading initial scene", I get an error message. Trying the MTG launcher icon in my program files gives a different error, but the same result. Resetting router and restarting computer have no effect.
I use a PC with Windows 10.
The results I experience are either of the attached error messages and an inability to play the game.
The expected result is to be able to play.
See attached files for screenshots
I have no workaround.
UPDATE:…
1 vote -
Mystic Confluence
My opponent cast Mystic Confluence choosing 2 of counter target spell unless it's controller pays 3 and draw a card.
I paid 6 mana and my spell was still countered causing me to lose the game and end my cube draft4 votes -
Unable to link Google account
I have had a problem since I requested to change my account's email address, as I cannot link my Google account to MTG Arena, as it appears that it is "stuck" to the previous email address, which I cannot unlink, as I no longer have access to that account.
3 votes -
Turn timer is too long
With the amount of time allowed per turn, I have come across an occasional player who does nothing for at least a minute every turn before taking an action. And then they let the visible timer run right before finally doing some.
Reduce the turn timer and get rid of the timeouts for faster overall gameplay.5 votes -
Unable to cast spell from exile after aven interupter
Aven interupter exiled day of judgement. Next turn I played day of judgement again for 2 and it was exiled again. I had 5 mana open but the game automatically skipped my two main phases.
1 vote -
Commander can't be cast
While using a mobile device, I was unable to cast my commander. I had a card that could play lands from the graveyard out. I was unable to scroll past my lands to cast my commander
2 votes -
Tutorial Spark Bug - Rewards Not Given
I'm a new player to MTG Arena, after completing the Tutorial Spark Rewards Not Given and can't even go back to the screen to claim it. This is spark bot fight which happens after the Color Challenge.
Can you please fix that.
Thank You.4 votes -
Weird amount of gold given and draft joined without player input
I closed the game earlier today and when I logged back in when I got home I received a reward of 300 gold, which I noticed was odd because as far as I know there’s no way to receive exactly 300 gold. Then I noticed that some of my gems were missing and as I was investigating I noticed that I had “started” a quick draft. The prompt is for me to resume drafting but I’m not clicking it for evidence. I have no idea how this occurred or why, it’s all very strange
1 vote -
Unable to Cast Instant Speed Removal on Opps turn
Two turns in a row I have 2 mana available to cast long goodbye or shoot the sheriff. Each turn Arena skipped every opportunity for me to respond with removal.
Playing arena on PC1 vote -
Every single game played is garbage, wizards has scammed their entire community with this game and should be boycotted.
People should stop playing this game and stop supporting anything to do with wizards of the coast or Hasbro, they are completely scamming their entire player base with every new release and every single format currently, the code for this game is garbage and is setting players up and deciding outcomes of games before the games are even started, delete this trash and stay far far away from this scamming level BS.
5 votes -
Sideboarding Issue
During sideboarding for a BO3 Explorer match I was unable to select any of my sideboard cards. I could remove cards from the main deck but once removed I could not add those back in either.
8 votes -
Spells with Spree Not Resolving When Part of the Spell Becomes Invalid
This is a bug with the way spells with 'Spree' are being resolved. When multiple additional modes are selected, and at least one of the selected modes become invalid (target is dead, for example) while the spell is on the stack, ALL selected modes fail to resolve. This is not intended as the ruling for 'Spree' states that: If at least one target is still legal, the spell will resolve but will have no effect on any illegal targets.
Steps to reproduce:
- Cast 'Getaway Glamer', selecting both modes.
- For the mode to exile a target non-token…1 vote -
Officious Interrogation Card Issues
Once again, while playing a Blue/White deck and casting Officious Interrogation after choosing myself as the target player for the creature count, the game failed to investigate and/or give me ANY clue token artifacts. I had 3 creatures on the field at the time.
Also, for some reason the top main menu of my MTG arena game (Profile, Decks, Packs, Store, Mastery, Achievements) has been turning Blocky White on occasion and was not allowing me to record the game after this happened. Some guy named Dev/Null challenged me next play if that helps at all to pin down the issue.1 vote -
Rules interaction issue.
During an Aetherdrift quick draft i was unable to cast Lightwheel Enhancements from my graveyard after reaching Max Speed, quite a problem.
3 votes -
the card "Mistrise Village" is bugged
I lost a match during an event because the card "Mistrise Village" is bugged, and this is a very serious issue since it is part of one of the most commonly used decks in the current metagame. The ability of this land should make the next spell cast by the player who activates that ability uncounterable. However, at the moment, the player controlling the land can cast a spell, pass priority to their opponent (who can respond with a counterspell), and then activate the ability of Mistrise Village, making the spell that is already on the stack uncounterable.
In this…
5 votes -
The Wandering Emperor
Player played The Wandering Emperor and was able to trigger there loyalty ability 2x the turn then played it.
2 votes -
Network Error
Unable to join event due to network issues. Please advise.
2 votes -
Will wizards ever address the rigged gameplay?
Seems to me like the blatantly rigged system is making them just enough money to where they don't actually give a **** about their player base. The greed of wizards ever since hasbro took over their company has been obvious and shamefully sad. A company that once cared what its entire player base thought and would try as hard as they could to make the game playable and enjoyable is long gone, a true shame that this company has fallen so far into the dumpster fire that is todays gaming industry.
3 votes -
This Town Ain't Big Enough could not choose two targets
My opponent cast "Scapeshift", and I wanted to respond by casting "This Town Ain't Big Enough" to bounce back "The Wandering Minstrel" and "Spelunking". I had enough mana to cast the 5-cost "This Town Ain't Big Enough", but due to a bug, I could only cast the 2-cost "This Town Ain't Big Enough", and the target could only be selected as "The Wandering Minstrel", not "Spelunking"
1 vote
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