MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3054 results found
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Imort deck function not working.
Unable to import decks from my clipboard. The game gives me an error it can't find specific cards like exotic orchard. I understand that it is highly sensitive to misspelling empty text like spaces or a stray tab.
3 votes -
Game automatically ends your turn and passes your priority even though you can cast a spell for free at a discount.
Steps to Reproduce:
- Have [[Slumbering Trudge]] in play and equipped with [[Glamdring, Foe-Hammer]]
- Be tapped out with no mana available
- Have [[Rakshasa's Bargain]] in hand.
- The game ends your turn if you're tapped out even though you are able to cast [[Rakshasa's Bargain]] for free using the discount from [[Slumbering Trudge]] and [[Glamdring, Foe-Binger]] being active.
[[Rakshasa's Bargain]] is an Instant Spell with a hybrid mana cost of {2/B}{2/G}{2/U}.
The game doesn't recognize this as castable if it's discounted and ends your turn if there are no other castable spells and continues to pass priority as turns resume until you're lands become untapped and you're able to cast again. This happened during a Ranked match.
Steps to Reproduce:
- Have [[Slumbering Trudge]] in play and equipped with [[Glamdring, Foe-Hammer]]
- Be tapped out with no mana available
- Have [[Rakshasa's Bargain]] in hand.
- The game ends your turn if you're tapped out even though you are able to cast [[Rakshasa's Bargain]] for free using the discount from [[Slumbering Trudge]] and [[Glamdring, Foe-Binger]] being active.
[[Rakshasa's Bargain]] is an Instant Spell with a hybrid mana cost of {2/B}{2/G}{2/U}.
The game doesn't recognize this as castable if it's discounted and ends your turn if there are no other castable spells and continues to pass priority as turns resume until you're…
3 votes -
Sign in button doesn’t work Bug
My login works on the companion app as well as the MTG Arena app. When I go to the website nothing happens when I click the login button. I’ve tried on my phone, and two different computers and different browsers.
When I say nothing happens, I mean, I click the sign in button and it doesn’t even appear to try and sign in, no errors, no redirect, nothing. I can press it 50x and it just sits there.
I tried it on several browsers and several computers with no luck.
3 votes -
Stack Simplification?
Why is there no way to allow the resolving of similar stack items? For example, if you have a two card infinite combo, why does you have to bother pinging back and forth between the two instead of skipping to the win/loss.
It feels like a waste of time, and I’ve been forced into a draw several times because the system isn’t smart enough to handle big stacks. Pathetic
3 votes -
not receiving golden packs
both on android and windows version by buying packs the golden pack counter has stopped two weeks ago to grow; right now i've "lost" at least 2 golden packs
3 votes -
rigged game/juego trucado
The way we’re treated is disrespectful; every time I play Pioneer, I end up losing most of my matches because I get mana-screwed or mana-flooded, constantly drawing cards that are irrelevant to what my opponent is playing. At this point, it’s actually funny.
It’s incredible how lucky my opponents get with everything; it’s clear they just won’t let me play.
I went from being in the top 98% of Mythic rank to below 90%—they won`t let me secure a numbered ranking by the end of the month. I hope all the pigs I get matched against—especially the ones manipulating the decks and the draws for both sides, since this game is full of hackers—be penalized for cheatingThe way we’re treated is disrespectful; every time I play Pioneer, I end up losing most of my matches because I get mana-screwed or mana-flooded, constantly drawing cards that are irrelevant to what my opponent is playing. At this point, it’s actually funny.
It’s incredible how lucky my opponents get with everything; it’s clear they just won’t let me play.
I went from being in the top 98% of Mythic rank to below 90%—they won`t let me secure a numbered ranking by the end of the month. I hope all the pigs I get matched against—especially the ones manipulating the…-
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3 votes -
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"savoir doppelganguer" et "un grand pouvoir..."
Lorsque je duplique la carte "un grand pouvoir..." à l'aide de la carte "savoir doppelganguer" je me retrouve bloqué à devoir attendre la fin de tous mes sabliers si je ne dispose pas d'assez de créatures sur lesquelles poser "un grand pouvoir..." ne pouvant ni selectionner plusieures fois la même, ni créer d'abord les créatures que j'ai dupliqué en même temps grace au sort "savoir doppelganguer" pour seulement ensuite poser mes copies de "un grand pouvoir..." sur celles ci, quel que soit l'ordre dans lequel j'ai choisi me cartes à copier. À la fin de mes 3 sabliers, tout se crée quand même, et tous mes nouveaux "un grand pouvoir..." sont posés sur ma créature la plus à gauche.
Lorsque je duplique la carte "un grand pouvoir..." à l'aide de la carte "savoir doppelganguer" je me retrouve bloqué à devoir attendre la fin de tous mes sabliers si je ne dispose pas d'assez de créatures sur lesquelles poser "un grand pouvoir..." ne pouvant ni selectionner plusieures fois la même, ni créer d'abord les créatures que j'ai dupliqué en même temps grace au sort "savoir doppelganguer" pour seulement ensuite poser mes copies de "un grand pouvoir..." sur celles ci, quel que soit l'ordre dans lequel j'ai choisi me cartes à copier. À la fin de mes 3 sabliers, tout se…
1 vote -
Cannot complete Hobbit set collection
My hobbit set collection view says I have collected 4 copies of all common, uncommon, rare and mythic cards.
However, the set does not show as complete and 1 colorless card is shown to be missing. How is that possible?
4 votes -
Add a post-tutorial roadmap: new players get zero guidance into formats, dailies, and events
The game helps with the initial tutorial and then drops you off with zero guidance: nothing on how to try Brawl or other formats, how daily quests work, or which events you can enter. New players end up stuck, and the path of least resistance becomes buying in-game currency instead of learning the free-to-play loop.
Suggestion: replace the hard stop after the tutorial with a small, dismissible roadmap checklist: "Try a Format," "Build Your First Deck," "Earn Your First Dailies," "Enter Your First Event." Each step should deep-link directly to the relevant screen (deck builder, Play menu, quest log) rather than describe it in text. Also add short, skippable first-time explainers when a player first opens Brawl, the Play menu, and the store, covering what Gold vs. Gems are for and how daily quests earn them, so free-to-play progression is visible before the store is.
The biggest churn window in any card game is between finishing the tutorial and finding a mode you want to keep playing. This closes that gap using systems that already exist, with no economy changes required.
Platform: applies to all platforms (PC, Steam, Mac, Android, iOS).
The game helps with the initial tutorial and then drops you off with zero guidance: nothing on how to try Brawl or other formats, how daily quests work, or which events you can enter. New players end up stuck, and the path of least resistance becomes buying in-game currency instead of learning the free-to-play loop.
Suggestion: replace the hard stop after the tutorial with a small, dismissible roadmap checklist: "Try a Format," "Build Your First Deck," "Earn Your First Dailies," "Enter Your First Event." Each step should deep-link directly to the relevant screen (deck builder, Play menu, quest log) rather…
3 votes -
Emberwilde Captain glitch
I was attacked by my opponent for lethal. My opponent had 1 health. I had emberwilde captain in play, was monarch, and had 3 cards in hand. I believe that the captain should have triggered during the declare attackers step and I should have won before we even got to declare blockers.
Bug or am I missing something? Anyway else encounter this?
1 vote -
server problem = battle lost
server problem = battle lost
for minutes server was down, then finally restarted but too late (i lost my turn).
Zero connection issues with my PC.
here's my log
3 votes -
Unable to purchase items in store on Mac client
Steps to reproduce bug:
1. Launch Arena on Mac (Tahoe 26.6.2)
2. Go to the store
3. Try to purchase anything for $$$Tried with both Rare wildcards and Gems.
Expected result: Taking me to a purchase page like I usually see
Actual result: No error message. The purchase window just closes out and goes back to the store.2 votes -
About the Player Reporting Feature
I cannot help but feel intense anger and disappointment regarding the current handling of "AFK players" (players who go idle) in the game.
I have long voiced my concerns about the malicious nature of this behavior through the official site's request channels and have repeatedly and strongly urged the implementation of a reporting system.
However, the reporting function that was finally implemented effectively leaves selfish AFK players unchecked; in reality, it hardly seems functional at all.
This leads me to harbor serious doubts about the management's attitude, as it appears they have merely implemented a hollow feature—a token gesture to let frustrated players vent—without any real substance.
One reason for this is the inability to report players after a match has concluded.
The requirement to report someone before it has even been confirmed that they were actually AFK is a fundamental flaw.
While some on social media offer misguided opinions—such as claiming they "don't really get annoyed by AFK players"—that misses the point entirely.
The issue at hand concerns the management's obligation and responsibility to take appropriate action—specifically, imposing penalties—against malicious players who severely undermine the integrity of the game.
Although the number of idle players dropped temporarily when the reporting feature was first implemented, the lack of clarity regarding whether penalties are actually being enforced has led to a resurgence in this behavior.
I am not asking for the exact criteria to be made public; TCG players are the type of people who, if told "a penalty is issued after ten instances of idling," would simply interpret that to mean "it is okay to idle up to nine times." However, failing to disclose the nature of the penalties or the actions taken will only lead to a further decline in player conduct—a serious issue that threatens to shorten the game's lifespan.
As a user who has long voiced concerns about this matter, I strongly urge the management to reflect deeply on the current situation and to take swift, effective action.I cannot help but feel intense anger and disappointment regarding the current handling of "AFK players" (players who go idle) in the game.
I have long voiced my concerns about the malicious nature of this behavior through the official site's request channels and have repeatedly and strongly urged the implementation of a reporting system.
However, the reporting function that was finally implemented effectively leaves selfish AFK players unchecked; in reality, it hardly seems functional at all.
This leads me to harbor serious doubts about the management's attitude, as it appears they have merely implemented a hollow feature—a token gesture to…2 votes -
Casting Murder caused game loss
Opponent took lethal damage when targeting Phoenix Chick with Murder, there were no effects on battlefield that should have caused this
2 votes -
Please Ban Ardyn in Historic
It's not news to anyone that Ardyn reanimator is dominating the format. It's one thing that reanimation decks can get overpowered creatures out as early as turn two, but Ardyn gives them haste as well. It's too much for most other decks to handle, especially when that creature is Ulamog with annihilator 10. Please ban Ardyn in historic.
3 votes -
Report
Players are clearly not receiving any discipline for roping other players, despite the new report option. I am getting roped every other game still.
Either actually follow through and make the reporting meaningful, or create a game mode where you have much shorter turns, or better yet, if someone is reported and then ropes in that same game, give them the loss. This is not difficult.
3 votes -
Sparky's challenge bug
The sparky's challenge event broke on my gf's account after she lost service while playing one of the matches. It said I had 4/3 wins but wouldn't let me claim the last part of the challenge. And since the challenge can't be completed I can't progress the game any further.
3 votes -
shuffler is a piece of ****
I am so sick of losing to the awful shuffler, lost all three games out of 4 in a draft and I lost to the shuffler....ALL OF MY LOSSES WAS DOWN TO DROUGHTS AND FLOODING. What the **** are you doing to sort it out. oh wait a minute you are doing something its called ignoring us........
3 votes -
Please align Mythic Limited qualification rewards with Limited events
Please align Mythic Limited qualification rewards with Limited events
The current Arena qualification system allows players finishing Top 250 on either the Constructed or Limited Mythic ladder to earn entry into the same following Qualifier Weekend, regardless of its format.
This creates a strange disconnect between the competition used to earn qualification and the competition players qualify for.
For example, a player can spend an entire ranked season competing in Limited, finish among the Top 250 Limited players on Arena, and then receive qualification for a Standard event. Conversely, a Constructed player can qualify through Constructed and be sent into a Sealed event.
Limited and Constructed have separate ranked ladders because they test substantially different skills. The qualification system should recognize that distinction.
I would suggest one of the following approaches:
- Limited Top 250 finishes earn qualification toward an upcoming Limited Qualifier Weekend, while Constructed Top 250 finishes earn qualification toward an upcoming Constructed Qualifier Weekend.
- Allow Top 250 players to bank their Qualifier Token and redeem it for an upcoming Qualifier Weekend of their preferred format.
- Give qualifying players a choice between immediate entry into the next Qualifier Weekend or an equivalent qualification reward that can be used toward a future event.
This would make pushing for Top 250 more meaningful for format specialists and would ensure that success on a ranked ladder leads to an opportunity to compete using the skills demonstrated on that ladder.
I am currently competing for a Top 250 Limited finish, and discovering that the reward for doing so is entry into a Standard qualifier substantially reduced the value of that achievement for me. I would much rather have the opportunity to use a Limited qualification earned through Limited play in a Limited competitive event.
Please consider separating the Limited and Constructed qualification paths, or making Qualifier Tokens format-flexible.
Please align Mythic Limited qualification rewards with Limited events
The current Arena qualification system allows players finishing Top 250 on either the Constructed or Limited Mythic ladder to earn entry into the same following Qualifier Weekend, regardless of its format.
This creates a strange disconnect between the competition used to earn qualification and the competition players qualify for.
For example, a player can spend an entire ranked season competing in Limited, finish among the Top 250 Limited players on Arena, and then receive qualification for a Standard event. Conversely, a Constructed player can qualify through Constructed and be sent into…
2 votes -
day 4 even after getting the new patch/update still unable to update
still unable to update the freaking game arena... getting to maybe 46 megabytes and fails and asks to retry before failing again. i shouldnt have to deal with this or find work arounds for this.
4 votes
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