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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1870 results found

  1. Unable to sacrifice food token to clear ward on Agra

    The legendary beast with ward, sacrifice a food token did not allow me to use my food token to get rid of their ward and exile it.

    I'm not sure if I misunderstood the text, but I sacrificed the token and the ward did not drop.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Surveil Not Working Correctly

    When given the option to surveil, I was unable to swipe the top card of my library into my graveyard, thus forcing me to keep the card on top of my deck when not desired. This occurred on the mobile version (android). This problem didn't occur earlier during my draft games however.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Unreadable cards in hand

    Unable to play games since update. Runs slow and cards won't be readable

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Bug while using founding third path

    just moment ago used founding the third path with 1 saga counter and game did not let me target glimpse the unthinkable and did not resolve correctly. saga says i can target instant or sorrcery cost 1 or 2 and it only showed instant with cost one

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Cant connect even though Arena supposed to be working

    When logging in, Arena goes through the whole load up then gets to Waiting for Server, this spins for a few minutes before it says, "Unable to get collection. Please try again later" Then it says, "There was a problem connecting with the server. Check status, reconnect, logout" have tried all three, but it keeps saying everything is working correctly, and won't reconnect me. I have tried everything, reinstall, disconnect wifi, restarts the works. Still does the same thing.

    6 votes

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  6. Full Control results in autopass of second main phase

    Unable to utilize second main phase with tap effects even with full control.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Pinnacle starcage bugged with rest in peace

    While a Rest in Peace was in play, an opponent activated Pinnacle Starcage with two creatures exiled. They created two 2/2 Robots - however, the wording of Pinnacle Starcage states that the player creates a token for each creature token put into a graveyard. Because Rest in Peace is in play, no cards were put into graveyards, so the player should not have created any robots.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bloodthirsty conqueror and marauding blight priest one shot.

    I was playing against a red and green player with my white and black vampire deck. When on turn five or six I had bloodthirsty conqueror and marauding blight

    priest cards out and 3 more. I had attacked with an enchanted vampire of desire moon with a 1/1 counter on it from the legion lieutenant and another counter from the enchemant squires devotion making the vampire a 3/3. When I attacked he defended with a 4/4 dragon token that I killed because the card had deathtouch and lifelink. That’s when the combo started. I got the kill and the healing…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Hide Alchemy from Set Collection

    Allow players to hide Alchemy sets within collection. I'm sure I'm not alone in not being interested in collecting those and I'd be much more interested fin completing the other sets if my collection looked neater...

    65 votes

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  10. Can't bring cards in from sideboard

    I was unable to add cards from my sideboard. I could remove cards from my maindeck but it wouldn't let me add any cards in from my sideboard

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Pick 2 draft issues

    Pick 2 Draft has a number of issues.

    First and most obvious, it isn’t the same as a pick 1 with 8 players. The pack rotation is different. The number of packs/players is different. Pick 2 makes it too easy to cut colors in the beginning, making it too easy to draft the colors you want rather than adapting to the pack passed. Not having the option for a regular draft sucks. Pick 2 also increases the chance for double-bomb picks, whereas other players may have 0-bomb picks, thereby widening the gap between player potential through…

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Give up the MTG Arena match (Desistir da partida MTG Arena)

    MTG Arena needs to limit and penalize the number of times a player can quit a match per day or week. This seriously hinders the development of the game, the player and their goals.

    O MTG Arena precisa limitar e penalizar quantas vezes o jogador pode desistir da partida por dia ou semana. Isso atrapalha demais o desenvolvimento do jogo, do jogador e de seus objetivos. (translation)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Emrakul the promised end, couldn't use my opponents counterspells against their own spell.

    I cast Emrakul then cast wrath of god as them with the attention of using their Dovin's veto against it but was unable to despite them having available mana.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Unable to find Ranked Constructed Events

    When I hit play I have no options to play Ranked Standard BO1; or ranked explorer or Alchemy or whatever

    I see what you're suggesting. I'm not in tutorial mode. Just when I go to events I can see Standard Event... but I don't have access to the ranked constructed events; just unranked.

    I have no access to any ranked constructed events. I've played Alchemy Events, Standard Events and my ranking doesn't change.

    I was able to find ranked individual games in the play tab - but not ranked events

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Set Completionist II

    The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…

    8 votes

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  16. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the…

    977 votes

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  17. susurian dirge craft issue

    french translation is wrong i lost severals games because of miss translation it said each opponent in english in french is for each player

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Unable to pick cards - Premier Draft

    It happens again! During the draft phase, some cards of the packs are unpickables: when i tried to click on them, nothing happened and i must choose other cards. This bug is a constant the early days of a new set. I decided to not draft again until this bug is fixed. T Could you help us and fix this bug?

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Bug in demolition field/ earthbend

    Demolition field destroys target land, when it destroys a land that has been earthbended, it is not returned to its owners board. It instead goes to the graveyard.
    Earthbend stats that this should not happen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Combo concede

    When a player is doing a combo like bloodthirsty conquerer and starscape cleric the settings gear disappears and we have to wait until the 1 loss of life pings us out 1 minute later. I think the user interface needs to be updated to allow concession of the game at any time even if they are comboing.

    4 votes

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