MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3480 results found
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There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
4 votes -
Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends
I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.
3 votes -
Achievement not working
Today I accomplished three achievements under Color Mastery: Green. “Turbo Mana”, “Count the Counters”, and “No, Bigger than That”. None of them registered as completed on the achievements page.
2 votes -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
3 votes -
Unable to purchase in the store using credit card
When I try to purchase gems from the store I get the following message. I have tried restarting the game and my PC, but it makes no difference. As you can see the error message gives no useful feedback or advice for how to resolve this issue. I have used the card previously on Arena, and I have made purchasing using it on other sites.
2 votes -
Frozen Games
Playing on IOS iPhone
Have started 15 games today, 11 froze up midway. Most froze as soon as I stabilized. Some games only made it to turn 3 and froze by simply playing an instant.
Potential cause:
poor leadership that is in a rush to keep pumping out product, you are dropping the ball with coders/developers. I first noticed the freezing game when Llorwyn was released and the number and frequency has increased with every update since.
Solution? Slow down the number of sets and put focus back on the quality of the game rather than quantity. 11 frozen games…4 votes -
Crash
Android- game keep crashing- freezes up
4 votes -
Petrify not working in Brawl find a match
Petrify currently seems to stop attacking and blocking, but it does not negate the cards abilities as it is supposed to. iOS Mac and iPad.
2 votes -
First strike and double strike isnt functioning
My opponent had a Wurmcoil Engine and blocked my creature equipped with the sword of vengeance. My creature died even though the wurmcoil engine didn't have first strike and took enough damage to kill it. Fix this.
3 votes -
Game lagging/freezing both on Android and Mac
Since today (28th Jan 2026, 12:00 GMT), when I login, my first interface works well and smoothly, but as soon as I try to access either my decks, store, play menu, everything starts lagging incredibly and freezing.
I tried on both my Macbook M4 pro (fully updated) as well as on my Android, and the issue persists. I also tried to change my connection from wifi to phone, and still no solution.
Please help, thanks!4 votes -
Deck Companions Missing From Newly Created Decks
Since the launch of Lrwyn Ecliped, companions are missing from the Deck Builder.
1. - From the Arena main page, select DECKS then the deck you want a companion to appear when playing.
- Navigate to DECK DETAILS/COMPANIONS
- No companions are available to be selected, even ones bought in the store (SCREENSHOT 1)Windows 11
All companions earned or purchased are missing.
Repairing the game files as suggested does not fix the bug.
NOTE: decks that were created before the launch of ECL that were assigned a companion will still display the last companion deisgnated, but no other companions…
5 votes -
Recall Cost Cannot Cast
When casting cards such as Deception and Melancholy, if you cast them for the recall cost, they will become uncontrollable.
1. Manually Generate Mana (or Auto-Tap) 2. Cast it for its evoke cost 3. Anything you cast for its evoke cost goes on the stack. 4. Mana is not spent and the card is no longer playable. 5. You cannot do anything until the time limit has expired, and your turn ends.
Tried solutions: ○ Restart and rejoin the active match → No improvement ○ Repair game files → No improvement Target device ○iPhone Air iOS26.2 ○iPad mini iOS26.24 votes -
Aging like fine cheese
This game has aged like fine cheese since TMNT release. Can’t finish a game without crash on IPad. Completely fine before last patch. Turtle powered right to the sewers with the other floaters.
4 votes -
Feedback option
Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"
With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices of…
4 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
4 votes -
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
Ramos, dragon engine does not combo with leyline of the guildpact
Ramos, dragon engine does not combo with leyline of the guildpact and also does not recognize color identity of cards with activated abilities that contain more colors than the mana cost. Just built a deck around Ramos and it will not recognize the synergy I’ve built in
2 votes -
Card Effect or Translation incorrect
Hello, first of all, what a nightmare it is to even send you a request! Could you please not waste a damn half hour on forum suggestions I couldn't Nix about, without even giving me the option to contact the communications department directly? I general try to be polite, but this kind of behavior doesn't warrant it!
My problem: I'm playing an Elemental deck with Cinderhaven and Eirdü. I have Retired Courts and Eclipsed Kingdoms lands, as well as Flameweavers in play. However, my upkeep went through immediately without giving me time to pay the costs to return Cinderhaven or…
2 votes -
Bug Error Draft
In a draft game, I exiled the planeswalker "Vivien Reid" with an "Imprisoned in the Moon" enchantment, and my opponent later sacrificed their "Cathar Commando" to bring her back.
Why does "Vivien Reid" return with 8 loyalty counters? Shouldn't the number of counters be reset, and she should re-enter the battlefield with the original 5?
I don't know if it's a bug because my opponent went AFK and I won the game right after (it was practically a guaranteed loss for me, so I got lucky), or if it was a hacker who, when exposed, closed the game.1 vote -
Couldn’t discard when prompted
I couldn’t discard when I had to. The prompt wouldn’t light up so I had to throw the game when my deck finally does the thing. Not counting the endless amount of times the game just stops and I have to close the app. Reopen fast enough to not skip my turn. Horribly optimized at the moment.
2 votes
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