MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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Fix the problem with the crashing
Subject: Follow-up: Crash Log Assistance & Urgent Need for App Stability (MTG Arena)
To Whom It May Concern at Wizards of the Coast/MTG Arena Support,
I am writing to follow up on the ongoing, critical issue of the Magic: The Gathering Arena application crashing repeatedly.
While I appreciate any effort to resolve this, the request for crash logs or other diagnostic information is currently useless to me. I have not been given clear, simple instructions on how to locate, collect, or send this information. If you require this data, please provide a clear, step-by-step guide for non-technical users.
My primary…2 votes -
Matches in history are not counting
I have 251 games in history mode, I played several games today but the counter doesn't go beyond that number, I can't complete the achievement because progress is being blocked
My platform is PC3 votes -
Bug/ Issue with my Account
When I'm playing Traditional Timeless or Traditional draft I'm limited to a 7 card sideboard. This has happened on both Android and PC. I primarily play on Android and Traditional Timeless. When sideboarding for game 2 or 3 I'm only given the first 7 cards of my sideboard even when I switch decks and the deck contains 15 sideboard cards. This started happening a couple months ago, but around the same time I had taken a break from playing, and it's still happening. I've found no work around. I apologize that I haven't added pictures, but if you check and…
1 vote -
Game functions gone completely bonkers
About 3 turns into my match everything has gone crazy. My spells are not hitting the board but are suspending in the stack for many turns. The turn stages will not progress unless I toggle the skip function repeatedly. Absolutely nothing is functioning as intended. I am getting instant timers, its telling me I haven't acted in a while literally while I am acting.
1 vote -
Why not a Pioneer Brawl format?
Why can't we have a nonrotating Brawl format, that is free of Alchemy? Why must a fun game of Brawl be ruined by some absolutely broken Alchemy cards? The Brawl format gets polluted more and more with those unfun cards. Alchemy is NOT fun. Even WINNING with Alchemy cards is not fun. You prove that to me Every Single Time an Into the Future Midweek Magic event comes about. From its inception on, win or lose, not a single game of Alchemy was fun.
I'm not asking to remove Alchemy from Brawl, but rather I'm asking for a different eternal…
4 votes -
Add [Crumbling Vestige] and [Mirrorpool] to "Pioneer" on MTGA
They're critical for a lands deck, especially in historic with Primeval Titan. Completely legal in paper pioneer, but not on arena, and super useful for a unique strategy.
3 votes -
Quick draft Event Ended
The EoE Quickdraft that was scheduled to run until 10/27 just disappeared, I had not completed the draft and was awarded 50 gems but did not have an opportunity to play any games.
8 votes -
iOS Mobile Bug - Brawl Queue Won’t Load (Not Event Related)
Hello,
I’m experiencing a technical bug with the standard Brawl game mode on iOS mobile that prevents me from playing matches.
Issue Description:
The Brawl queue (regular ranked/unranked Brawl matches) shows infinite loading when trying to find opponents on iPhone. This affects the permanent game mode, not any temporary events.
Device Testing:
• iPhone 8: Same infinite loading issue
• iPhone 10: Same infinite loading issue
• iPhone 16 Pro Max (new): Same infinite loading issue
• PC (same account): Brawl works perfectly
Other Game Modes on iPhone:
• Standard: Works fine
• Historic: Works fine
• Alchemy: Works fine…5 votes -
Complete meltdown of the app
As you can see on the screenshots, one of my cards I shown bottom up, and the rest of the screen is taken by some broken visuals. Then, I tried to restart the app, but "Gathering local files" took multiple minutes. Anyway, I lost it AGAIN because of the technical issue. I cannot begin to describe my frustration. I need a refund for one Quick draft pls. Ty
1 vote -
Death By Vanilla Achievement not received on mac
My most recent match from this log was in Pioneer play. I cast two creatures, both had no abilities. I won the game, I did not receive the achievement. It's maddening, this achievement is a pain and when I complete the feat as described there is no reward.
3 votes -
Ban Abuelo's awakening in Alchemy
The reasons behind the ban of Abuelo's awakening apply just as well to the Alchemy format, regardless of it being a fully digital environment. Disruption is not a viable option given the low cost of the combo, which leaves ample room to counter any potential countermeasures. A mana cost of 4 is absurd, considering it only takes a single card in the graveyard to trigger an infinite loop that ends the match while the opponent is left powerless, merely watching. This runs counter to the core principles of the game. As a result, I now stall every match whenever I…
1 vote -
Recommended Achievements
While it is nice to get recommendations for what achievements are closer to completion and could be pursuit for that, it makes no sense to have all three tiers of the SAME achievement recommended. For example, if I have not completed the Vanquish the Week I achievement, why are Vanquish the Week II and III recommended alongside it? This takes up three slots where one would suffice. It would be better to just recommend the lowest uncompleted tier and use the other two slots for other achievements where progress is being made.
3 votes -
Evergreen Phantom Drafts
Arena needs Phantom Draft format as everyday format or something near this. Not just random event on Midweek Magic (only some times per year, you are seriously???).
You can made schedule for this event - thats all: setup one-two sets for Phantom Drafts and rotate this time to time. One week - Phantom Draft Duckmourn, another week - Phantom Draft Ravnica, for example. Begin from something like that - not every set in Arena for this kind of drafts, but one-two-three. Free or for little gold (around 500-1000). Why Arena not have it for years - every day allowed someting…3 votes -
Turn 3~4 wins in standard BO1 concern
Hi! This is a suggestion regarding the current standard BO1 meta, a concern that I have and share with a lot of people I've been reading comments from.
Playing 2 lands and then losing the game, repeatedly, is not fun. Dealing with that by playing some deck that also wins in turn 3 is not fun either, it's not a solution. I play Standard because I know that the other formats are even faster or more frustrating, so, not being able to actually get to play, even in Standard, it's concerning. It takes the fun of the game. So now…2 votes -
Alchemy packs
EOE alchemy packs are not giving correct rare cards. I'm still missing rares from EOE alchemy and EOE standard. I just opened two packs, and received gems instead of rares. I should have received EOE alchemy rares, or if EOE alchemy set complete should have received EOE standard rares.
3 votes -
Final fantasy set completionist II mtga
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100%…
3 votes -
resolve trigger for Planetarium of wan shin tong
Bug: no chance to intervene with interaction/removal play from Planetarium of wan shin tong after seeing which card was pulled.
Platform: windows/steam
Actual result: after resolving Planetarium of wan shin tong trigger bumi bash appeared and resolved without me having a say.
Expected result: I would see which card is being played and would be able to trigger any instant ability like zuko, exiled prince's 3 mana ability before the card resolves.
detail for reproducing:
all lands where untapped so i had enough mana even without the firebending that was burrowed in the stack
I was not given an oppertunity…2 votes -
Creatures returned to hand disappear completely
- Give us the steps to reproduce the bug
Have the newest update as of 22.07.25
An enemy returns a creature you control to your hand ("a bounce effect happens")- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
If an effect would return a creature to one's hand, it will visually stay on the battlefield but no card is being added to the hand. The remaining creature on the battlefield can not be interacted with. The "bounced" cards are permanently lost.
- Enter the expected results of the feature
A bounce effect…
1 vote -
To avoid banning “Authority of the Consuls,” I propose removing color quests.
Magic: The Gathering has many exciting cards and some decidedly unexciting ones.
I contend that the least exciting card currently in Standard is “Authority of the Consuls.”
But being unexciting isn't inherently bad. It's a powerful defensive card used “as a sideboard” against aggro decks.
The attacking side adjusts their deck strategy from game two onward, factoring in its potential appearance. This is a genuinely exciting approach.The problem lies in Arena's environment, where this card sees four copies in the main deck.
As you know, color quests refresh daily, requiring you to cast a specified color's spells 20+…1 vote -
Flawed card design
I think it would be a great idea to ban Vivi. I also think it would be a great idea to apply logic to making these types of cards in the future. You know it needs banning so don’t wait until November. Enduring Curiosity probably needs to go as well so the format doesn’t shift completely back to dimir
3 votes
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