MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
8859 results found
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Can't Login/ Authentication Failed
Can't login, it says authentication has failed. I was able to get logged in twice, but once I created a Sealed Foundations Event Deck (2000 gems) it would not let me save the deck. It would kick me out and say that I can't connect.
8 votes -
“Stalling” need to be punished.
Please take measures against “Stalling”. “Stalling” need to be punished. The same goes for “AFK”&“Loop”. Please send “REPORT FEEDBACK”
◆Penalty plan
3times“Stalling” * within 24 hours
↓
[Lv1]Penalty:Bot Match only(24hours)/Monitoring period(1week)↓+3times“Stalling” * within a period
[Lv2]Penalty:Bot Match only(1week)/Monitoring period(1month)
↓+3times“Stalling” * within a period
[Lv3]Penalty:Bot Match only(1month)/Monitoring period(3month)
↓+3times“Stalling” * within a period
[Lv4]Penalty:BAN / Account suspension
●encounter “Stalling”“AFK”“Loop”
PapaAlphaTango(Log20230817083001)
osusteurer(Log20230817190302)
zips(Log20230817201209)
Starfishsan(Log20230823000956)
flag(Log20230823005812)
Chubby(Log20230824210647)
Player 2(Log20230829064432)
BelHur91(Log20230829151511)
miguelito_02(Log20230911213400)
mahonaruto(Log20230912193006)
Baoby(Log20230914011552)
rakaro(Log20230915184434)
ThirdEyeButterfly(Log20230921191537)
Astrobuck(Log20230923050229)
Alex(Log20230923185656)
SaibotLegan(Log20230925061821)
Ruebennase(Log20230926034950)
Hoodraiser(Log20230927205456)
wolf(Log20230928063630)
Mo44(Log20231001223012)
DPBELL(Log20231009053958)
Wick(Log20231010012331)
Bonzo(Log20231010063901)
someschmo(Log20231022075206)
manicstewie(Log20231027130120)
bc4465(Log20231030124725)
misao(Log20231102200336)
ruthlange(Log20231104094052)
cedrick(Log20231105180229)
Escorap(Log20231107054633)
aubdest(Log20231107194830)
Pier85Rsm(Log20231110063309)
D10p0rc0ne(Log20231111235513)
MerinoElkins(Log20231112120221)
KobaY(Log20231113173035)
jacksun23(Log20231115185052)
kagei(Log20231120211625)
vagaata(Log20231123205054)
Kirra(Log20231124013830)
OverlordPIET(Log20231126191738)
Vexbane(Log20231205220959)
Cio(Log20231207183205)
Imsomniak(Log20231213184140)
doubled(Log20231216200521)
reg(Log20231224233925)
Kaladin1610(Log20231225001150)
Bloodpike(Log20240117013202)
duckgod(Log20240127120516)
Camtaro(Log20240128183628)
Comatose47(Log20240420183009)
Ⅲ(Log20240424190340)
DanieleDagonFalqui(Log20240424215758)
craig(Log20240425221727)
F@b(Log20240428014134)
MrRandom278(Log20240429030654)
enderlin.g(Log20240504042717)
Jones8259(Log20240524122916)
GabrielMGMT(Log20240524132350)
Roby(Log20240613194643)
amamy0527(Log20240613205046)
PPC Wizard(Log20240617210656)
potofgreed(Log20240821211453)
mhara2(Log20240903013254)
haTe harVest(Log20240904060935)
OHPesceProfe(Log20240907233148)
Acconut(Log20240915182151)
Moromir(Log20241009135021)
RC1139(Log20241028230419)
jbirdyadig(Log20241031212807)
Ultimantis(Log20241104_223222)
Please take measures against “Stalling”. “Stalling” need to be punished. The same goes for “AFK”&“Loop”. Please send “REPORT FEEDBACK”
◆Penalty plan
3times“Stalling” * within 24 hours
↓
[Lv1]Penalty:Bot Match only(24hours)/Monitoring period(1week)↓+3times“Stalling” * within a period
[Lv2]Penalty:Bot Match only(1week)/Monitoring period(1month)
↓+3times“Stalling” * within a period
[Lv3]Penalty:Bot Match only(1month)/Monitoring period(3month)
↓+3times“Stalling” * within a period
[Lv4]Penalty:BAN / Account suspension
●encounter “Stalling”“AFK”“Loop”
PapaAlphaTango(Log20230817083001)
osusteurer(Log20230817190302)
zips(Log20230817201209)
Starfishsan(Log20230823000956)
flag(Log20230823005812)
Chubby(Log20230824210647)
Player 2(Log20230829064432)
BelHur91(Log20230829151511)
miguelito_02(Log20230911213400)
mahonaruto(Log20230912193006)
Baoby(Log20230914011552)
rakaro(Log20230915184434)
ThirdEyeButterfly(Log20230921191537)
Astrobuck(Log20230923050229)
Alex(Log20230923185656)
SaibotLegan(Log20230925061821)
Ruebennase(Log20230926034950)
Hoodraiser(Log20230927205456)
wolf(Log20230928063630)…-
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8 votes -
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Surveil Issue
While using Kaito's 0 ability I viewed the battlefield during the process of surveil and when i went back to surveil it would not allow me to move any cards from the top of my library to the graveyard.
2 votes -
waystone's guidance / case of the gateway express
por que o caso do portão não resolve com uma criatura com mobilizar 2 pelo waystone's?
2 votes -
Paid for Draft, Draft for Cube event, Event ended and i never got entry.
Paid for Draft, Draft for Cube event, Event ended and i never got entry. My gold is gone and i never participated in the event.
3 votes -
Arena Cube didn't load after accepting coins, did not get coins back after restarting game
I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.
3 votes -
Ranked match ended abruptly
The ranked match ended abruptly and returned to the home screen, and for some reason it was treated as a defeat. Of course, I did not surrender.
7 votes -
Network error unable to get collection
Unable to log in since a couple of days. Using a MacBook pro and connecting form Australia.
Network error " unable to get collection" and "there was a problem communicating with server"messages popping out.
This started while playing a draft game and could't log in since then.4 votes -
Fear of missing out French translation
Fear of Missing Out textbox in French says « mill » instead of « discard ».
4 votes -
shuffler is awful, why can't you ever listen to players
Shuffler is appalling, why can't you ever listen to the players. Please don't tell me it's well tested and works. it does not. Just played a game with 20 versions of one card and couldn't draw one in the first 24 cards. Do realize how unlikely that is to happen in a 60 cards deck.....Shuffler is broken and for pity's sake just look at all the complaints
7 votes -
Error Updating Data since latest patch
Error Updating Data since last patch. Can't play at all.
74 votes -
Mana
In all my years of playing paper magic I have never encountered mana issues as much as on arena. Every game you either flood out or can’t draw a single source of a color. Running a 3 color deck in draft with the mana split of 8 sources 8 sources and 7 sources and managing to somehow not draw a single color is absurd. Once in a while sure it happens. But in a single draft to have mana problems on say 4 out of a possible 9 games is insane. The “algorithm” has an issue that seriously needs addressed.
Along with that. Playing in any format the amount of times it feels like you lose the coin toss and play second is crazy. Someone needs to track how many times they go second and see if it truly is 50/50 because it honestly feels like a 25/75 split and I’m on the losing end of that coin toss a lot. When playing formats where aggro is king it makes the game way less enjoyable when you immediately start on the back foot. Then a diety help you if you happen to run into the very very common mana issues along with playing second.In all my years of playing paper magic I have never encountered mana issues as much as on arena. Every game you either flood out or can’t draw a single source of a color. Running a 3 color deck in draft with the mana split of 8 sources 8 sources and 7 sources and managing to somehow not draw a single color is absurd. Once in a while sure it happens. But in a single draft to have mana problems on say 4 out of a possible 9 games is insane. The “algorithm” has an issue that seriously needs addressed. …
2 votes -
wild cards received not counted
I received 4 packs at the end of the march 2025 season, opened them and visually received 3 wild cards inside, but it didnt add them to my total wild cards count on top of the screen.
3 votes -
Can't open decks to edit them
Running Arena on PC.
When attempting to open a deck to edit, the game displays the "waiting for server" screen until I restart the game. It does this no matter which deck I select, and it does it for the starter decks as well as the one's I've created.
3 votes -
Game doesnt draw cards during start of the game, resulting in nothing happening and the timer running out untill i got a loss
Game starts normaly but when the mulligan is supposed to happen nothing was shown. Therefor the timer just ren out and it told my i had no interaction with the game and therefor i would consede resulting in a loss. and therefor a potentioal loss of bought gems..
6 votes -
BUG: Hexproof not working
During a brawl match, my Brawl commander (Cruelclaw) equipped with Bilbo's Ring (Giving Hexproof) was targeted by "Invoke the winds, and taken control of. But nowhere on his board or in his graveyard was any way to get around Hexproof, so it seems clearly like a bug
10 votes -
Inability to take actions at appropriate time
Game doesn't permit taking of actions at appropriate times, even under full control.
For example, I have a land that can cause damage to myself. I have an Essence Cleric in play. If I take damage, Essence Cleric becomes flying. After declaration of combat/attackers by the opponent, I should (prior to choosing blockers) have the option to tap the land, take the damage for drawing the mana, thus triggering the Essence Cleric to become a flyer, thus allowing a block against a flyer.
Futher, this is a wider problem with taking action after attackers are declared.
I had 2 "Get Lost" in my hand. Opponent declared attackers, no option was given to intervene as I had no available blockers.
Even with Full Control enabled, both of these situations still occur the same way. There is no way to take action after attackers are declared UNLESS you have the ability to block the enemy with these cards.
Game doesn't permit taking of actions at appropriate times, even under full control.
For example, I have a land that can cause damage to myself. I have an Essence Cleric in play. If I take damage, Essence Cleric becomes flying. After declaration of combat/attackers by the opponent, I should (prior to choosing blockers) have the option to tap the land, take the damage for drawing the mana, thus triggering the Essence Cleric to become a flyer, thus allowing a block against a flyer.
Futher, this is a wider problem with taking action after attackers are declared.
I had 2 "Get…
2 votes -
cube draft
Just playing Traditional Cube Draft today (30/03/2025) and suddenlly was kicked from the game. Trying to log in again to go back to the match and got the Network Error message. Checked my network, it was okay, even with another game. Restarted my network just in case. The message error persisted. Lost 4000 of gold and didn't played single match completly.
3 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing to play with this type of bug that causes monetary loss.
Can't submit my log because the every time its get "Sorry, we couldn't submit your request.". The log has 36mb.
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
7 votes -
Sideboard not working
Trying to rank up on latter in pioneer going good and then all of a sudden my sideboard is only showing 7 cards instead of 15 really annoying
1 vote
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