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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2829 results found

  1. Bug: Unable to join active game on reconnect

    On any platform (both android, ios, windows, macos) when there is intermittent connection (disconnect-reconnect network) the game is successfully reconnected but it doesn't join to an ongoing match.

    As a temporary solution, client restart is required to rejoin the match. Also this is causing a time loss. Showing animation and pre-game screen uses up wait time, often resulting in lost turn. Failing to rejoin on time loses the match.

    The issue can be replicated by joining a game, disconnecting-reconnecting the network cable on pc or disabling/enabling WAN on router for mobile devices. When the device is reconnected, game reconnects but…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Can't add some cards in my deck's sideboard

    I was building a jeskai omniscence deck but some cards can't be added to sideboard, I tryed to exit from deck building page and return, and also to close and restart MTG Arena but the problem persist, and precisely I noticed that this happens with certain cards of my deck: the ones on the first column from left in my case.

    1 vote

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  3. Soft lock (unable to exit match) when opponent conceded during mana selection

    I was selecting mana to cast Bloodbraid Elf (choice between treasures and tapping Ruby, Daring Tracker) and my opponent conceded. The victory music played but the victory message did not appear, and I was left on the battlefield with no way to exit (Esc key didn't work, no button to return to menu). Had to Task Manager force quit.

    2 votes

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  4. Aggro Decks

    Future decks should not support the building of red aggro decks. They are really annoying and no fun at all. Either they win within three or for draws or they give up.

    11 votes

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  5. game is rigged

    Tested 50 games each!
    I play brawl only. With that being said, lets start with match making!
    Decks have a algorithm pre-set and deteremens what deck you go agaist!
    Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
    Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....

    I mean seriously, your not eben trying to hide the…

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Can't select single card or my own exile pile

    I'm playing on a Samsung A9+. When my hand drops down and I only have one card, I can't select that card to bring the hand back up which also prevents me from playing that card. I also can't look at my exile pile at all.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Changing companion crashes mobile

    In the iOS app, when you are building a deck and try to change your companion, the app crashes

    8 votes

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  8. Rope when unable to take game actions

    If my opponent is going pseudo infinite with no ways for being able to account for interaction I should not be timed out, or roped when I do not get to take my turn. My opponent is playing a deck that hopes to go infinite, I have interactions plain to see and when I attempt to interact with my opponent my game gives me a warning, while their triggers are still in the stack that I am going to be awarded a game loss when I can clearly stop the loop on my turn given the time to. Why am…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement.…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Crafted card style. Game believes it doesnt exist

    When I crafted the rat colony style via the craft deck button it caused the game to show that I have the style. But when I exit the deck it says I dont have the cards

    5 votes

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  11. shuffler

    Shuffler is so messed up. played a brawl game where my deck has 33 lands, 2 mdfcs. after turn 7 after i already had 5 lands on battlefield, i proceeded to flood out for the next 9 TURNS. i had 2 draw effects happen in that time and i drew not lands. but having a POCKET of lands in a deck where there is only 35 total and seeing a pocket of 8 lands. made me lose a really insane matchup. if i didnt flood, game wouldve been over ALOT earlier in the game.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. sideboard only displays 6 cards

    when playing best of 3 pioneer, I am only shown 6 of my 15 sideboard cards between games. I have not played a yorion deck in a while and do wonder if this is somehow a bug associated with the larger deck size. i have recreated it several times in mobile and on PC

    7 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  13. Shuffler

    Please fix your shuffler. I've tried and tried again to tell you this but i should not be beating statistical odds every single day. I shouldn't be seeing over half my mana base in the top 20 cards of my deck when I only run 20-21 lands. On such a consistent basis. And my opponents see a 3- full playset of their liliana of the veil in their top 12. It just doesn't seem like the shuffler is programed to randomize your deck at all. But either forces your win or loss.

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Message Asset error detected

    Hello

    From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?

    26 votes

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  15. Unable to target Sidisi Regent of the Mire with any removal

    On Android, I just finished a game where I was completely unable to target Sidisi, Regent of the Mire with any of my removal spells. I tried both Cut Down and Annoint with Affliction but the card wouldn't even let me choose it. Both attached screenshots were taken during my turn so Voice of Victory's effect would not have been active and there were no other effects in play, as you can see that I could hit Voice of Victory with Cut Down.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 7 votes

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  17. The Companions button causes the app to shutdown

    After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.

    2 votes

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  18. unable to use full sideboard

    it says no more than 15 cards can't be in your sideboard. but I have only 15 cards in the sideboard

    2 votes

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  19. Fix the dmn shuffler

    Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
    Fix the gawd dmn shuffler already.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. shuffler

    How is it that if i have 20 mana or less in my deck i am flooded with mana, yet if i have 22 mana it is never in y hand i have to mulligan to get even 2 land in my hand? SORT YOUR SHUFFLER WotC!!!!!!!!!!!!

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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