MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6170 results found
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Bought a sepiroth with my mastery orbs and now I can't find him
I bought a sepiroth with my mastery pass orbs and now I can't find him to add him to my deck
3 votes -
Bug with [Yera and Oski, Weaver and Guide]
I killed a creature that had exiled my [Yera and Oski, Weaver and Guide], however i when it entered under my field again, I couldn't choose any type and couldn't go futher, I had to wait out my 3 timers before game auto resolved the turn for me. It said surveil as well, but I didn't have any surveil going off
What I think will reproduce the bug, is
1: Exile a [Yera and Oski, Weaver and Guide] with Sheltered by Ghosts
2: Kill the creature that holds Sheltered by Ghosts
3: Game bugs out and you have to wait…15 votes -
Games doesn't start
Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.
11 votes -
Jumbo Cactuar damage can't assign
Platform:PC
・How the bug occurs
1. Jumbo Cactuar attacks.
2. 2 opponent's creatures block
3. 10001 points must be allocated on the damage step
4. Time runs out and I lose the game.・Actual results my experiencing
I lost the game and ended up with 3 losses in the “Premier Draft Magic: The Gathering®-FINAL FANTASY” event that I was participating in.
I received less rewards than I should have due to a bug.19 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…11 votes -
Can't buy gems
Cannot purchase gems in Arena store. The screen goes to 'Waiting for server.' This is for a Mac running macOS Sequoia 15.6.1.
11 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…63 votes -
Quick draft event bug
I can't acces to the Quick draft event on Arena. I've tried it on my phone (Android) and on my laptop (windows). It seems that there is a bug related to the last time I played a Quick draft. It appears 'Resume draft' but I can't acces to the Quick draft main page neither by 'Resume draft' or other way. What can I do?
12 votes -
Sideboard still bugged in BO3
BO3 sideboarding still bugged.
How to reproduce:During a BO3 match, quit the game or encounter "waiting for server", which forces you to close the game. Reopen the game, during sideboarding you cannot put sideboard cards in your deck. Happens on both PC and iPad.
Has been an issue since release of BLB.
Version: 2024.39.11.6464.108450515 votes -
Can't buy gems or change payment method
I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.
14 votes -
MTGA Shuffler is broken
This shuffler you guys have is a ******* joke, every single game I play I am always having to mulligan down to 5 cards just to get a decent hand and then lose on turn one to a Mono Red Aggro deck because they can run off of 2 mana. I literally just played a game where I started with a one land hand, hit mulligan and the game gave me the EXACT SAME HAND I STARTED WITH!!!! FIX THE ******* SHUFFLER!
10 votes -
game crashes
My game often crashes, leaving a black rectangle on my screen, almost always while in a match, but once while in the store. Sometimes when it crashes it crashes my whole laptop. The game crashes for me about every half hour
11 votes -
Heist
Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.
From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.
From a mechanic standpoint:
Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…
12 votes -
FOR OVER A MONTH NOW: Mastery Pass Rewards Not Received, No XP, No Gold, Etc...
FOR OVER A MONTH NOW: Mastery Pass Rewards Not Received, No XP, No Gold, Etc... PLEASE HELP. Im on MTG Arena on PC (windows/steam) , my challenges have been stuck for over a month.... no xp.. no rewards, no packs/leveling... nothing...........
3 votes -
Something is wrong with your shuffling system
- To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
- Mac
- I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
- I don't expect a…
18 votes -
Jump in
My jump in midweek magic event gave me 28 lands in a 40 card deck. I picked Roku for my first packet and Powerful for my second. I checked my deck before playing and lo and behold, green lands for some reason
13 votes -
Ban Tasha’s Hideous Laughter
I’m starting this as a prediction that this card will cause major problems.
I’m surprised that this was a preview card, like Wizards is trying to troll us now, or that they think mill is so awesome that this card will get players excited for Adventures in Forgotten Realms, on par with the Tiamat or Drizzt reveals.
You might as well ban this card now, before release. Mill is bad enough, and now this? Clearly Wizards isn’t paying attention. It‘ll either be unfun, OP, or both, but the lack of caring either way by Mark Rosewater and team is evident.
…
13 votes -
Renewal egg
Renewal egg was empty when I opened it :'(
Please shoot another one into my account if possible as I was excited for the ****** contents inside of that egg!
I didn't think to take a screenshot as I thought maybe a newer player gets nothing...?
11 votes -
Cannot cast instant spells during my opponents turn
I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…
14 votes -
Repulsive Mutation not acting as a counterspell
Repulsive Mutation is not countering spells. It acts like you can only activate the first part of the x spell with adding counters and doesn't check to let you counter a spell.
2 votes
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