MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3992 results found
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Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling
I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
3 votes -
Steel Hellkite bug
Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.
2 votes -
Refund my money
Since you refuse to fix your garbage *** algorithm I want a refund of my money. Thousands of complaints and you lazy ***** wont do **** people have had enough of your lazy,greedy,shifty ways.
3 votes -
Sparky Won't Go Away
Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!
4 votes -
My Elendra, Saint of Dusk
My Elendra, Saint of Dusk was removed from pay by Bitter Triumph, which is an instant but she's supposed to have hexproof from instant spells.
2 votes -
Bug Error or Hacker
"Torch the Tower" didn't exile "Stitcher's Supplier" in that game.
Is this a possible bug or is the opponent cheating?1 vote -
Vincent Valentine's ability didn't trigger
I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger
1 vote -
Game Crashed after randomly losing the server connection
Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.
3 votes -
Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes -
mastery gave the wrong packs
Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.
5 votes -
feedback loop detection requested
There are certain combinations of cards that keep triggering eachother creating feedback loops.
one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.I lose one life, therefore he gains a life, and when he gains a life i lose a life.
it will do 1 dmg pokes untill you are dead and there is no way out of it.It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind of loops to can only do it x amount of times per round?
There are certain combinations of cards that keep triggering eachother creating feedback loops.
one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.I lose one life, therefore he gains a life, and when he gains a life i lose a life.
it will do 1 dmg pokes untill you are dead and there is no way out of it.It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind…
5 votes -
Wither tokens not applying to indestructible targets
Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.
3 votes -
jump in lands
The Midweek Magic Jump in! Event has a "4 color" Vivid pack that's monogreen but gives you Islands and Mountains
5 votes -
Pacifism card is bugged
Just played a match where the card Pacifism was bugged. Was used on one of my creatures and after me creatures was no longer able to be used. Pacifism is to prevent creature from attacking and blocking not activated abilities. Lost the match because of it. Playing on MTG Arena in iPhone.
2 votes -
Food Chain Auto Pass
During your turn, if you have nothing able to be cast, it auto passes into the next phase. However, with the Food Chain + Squee combo, you have to have full control in these scenarios.
The scenario came up when I had just a Squee in play with Food Chain, and a Muxus in hand. I attack with Squee first so I can bait them to animate their man land. Then I play the Muxus, play out another goblin from hand, and I have a lethal loop: A goblin that deals damage whenever a creature ETBs. So I am looping Squee, play my last goblin from hand, and then it auto passes to their turn.
However, I literally had lethal with Squee looping himself with Food Chain, but since I couldn't activate anything other than mana abilities, and I had nothing to cast, the game thought I was done and immediately passed through things.
Food Chain should definitely work differently since this is how the main combo functions. Hopefully I made this as clear as I could. I don't think we should need to use full control for a situation like this.
During your turn, if you have nothing able to be cast, it auto passes into the next phase. However, with the Food Chain + Squee combo, you have to have full control in these scenarios.
The scenario came up when I had just a Squee in play with Food Chain, and a Muxus in hand. I attack with Squee first so I can bait them to animate their man land. Then I play the Muxus, play out another goblin from hand, and I have a lethal loop: A goblin that deals damage whenever a creature ETBs. So I am looping…
3 votes -
Erroneous timer application
During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.
3 votes -
Issues with mana bases during the jump in events
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only red cards, not even any hybrid mana. I’m not going to pretend like I know how the system works, or how hard it is to fix, but I really enjoy the jump-in events, and it sucks that this bug has to occur. I guess it could be made that the player decides which basics are in the deck, but I don’t know if that’s the best solution. I hope this gets fixed for the next event.
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…
4 votes -
Midweekly Magic Jump In LORWYN ECLIPSED
Hi, can someone please tell me a clever reason why this deck should contain islands and mountains in its mana base?
I have to mulligan every game at least twice...
Thanks devs!
P.S. Given the fact that I can't even change the amount of basics in this deck... I won't complete this midweekly event cuz it's awful to play with such a stupid mana base.4 votes -
Please change concession rules so that players may only concede at sorcery speed.
Please change concession rules so that players may only concede at sorcery speed. If you will not, please remove the daily challenge "Attack with 30 creatures".
Being that bad manners and un-sportsman-like behavior seems overwhelmingly to be the most popular way to play this game on Arena, these behaviors need to be moderated and limited in the back end. Because bad manners, un-sportsman-like behavior, griefing and bullying is frowned upon in this venue, is it not? Sometimes I have cause to wonder.
9 out of 10 times I build a board that is able to attack without losing the game, the opponent concedes at instant speed in response. This causes a situation where the "Attack with 30 creatures" challenge becomes un-fun at best and a huge waste of time at worst.
While attempting to maintain a positive attitude regarding Wizards intentions when making the game, I ask you to fix this problem, because you want to make a game that is fun, right? This situation is not fun and changing the situation will only negatively result in bad mannered poor sportsman being inconvenienced, while the positive effect will be giving your "Attack with 30 creatures" challenge viability.
You may counter my argument with the point that instant speed concession is necessary so players do not have to sit through the machinations of an infinite combo. I would ask you to limit the game actions in infinite combos, much the way you have with the token generation limit.
Thanks!
Please change concession rules so that players may only concede at sorcery speed. If you will not, please remove the daily challenge "Attack with 30 creatures".
Being that bad manners and un-sportsman-like behavior seems overwhelmingly to be the most popular way to play this game on Arena, these behaviors need to be moderated and limited in the back end. Because bad manners, un-sportsman-like behavior, griefing and bullying is frowned upon in this venue, is it not? Sometimes I have cause to wonder.
9 out of 10 times I build a board that is able to attack without losing the game,…
2 votes
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