MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9175 results found
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Ban the RDW mice, screaming Nemesis, and Cori Steel Cutter from standard
The format would be better without these cards.
2 votes -
Landfall is not working in Android
Landfall is not working in Android
2 votes -
Fix shuffle algorithm
Explain to me how can I even fking play the game when I go against ******** like this which ya'll spend no time balancing and you feed me lands because the game most of the time for one of's clumps cards together based on land to non-land values...
5 votes -
scry card disappears
I just lost a game because my scry card that I kept on top of the deck was not the card I received during my next draw step. This has happened five or six times now and is pretty infuriating.
5 votes -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
6 votes -
game goes from full screen to windowed mode.
Game goes from full screen to windowed mode every time there is a new window in MTGA. This has been going on for over 3 months.
It makes me not want to play your game at all. I fixed it with adding another core.dll to the folder. Your new update ruined it all again.
6 votes -
complete 3 quick drafts
Quick draft quest is not recording events.
1 vote -
Reconnection issue
I've had multiple reconnection issues in the last couple weeks. I reported the one from my quick draft as it affected me financially. I just had a disconnection again on a standard play game (not ranked) with the same issue:
I was disconnected from the game (network connection may be to blame, unsure) and the application said reconnecting to server. When finished it shot me back to the home screen. Attempting to start a new game fails until your current game times out, no option to rejoin the game in progress. I was able to close the client, restart, then press play to rejoin the game in progress.
This seems to be a widespread problem with the windows client, not just isolated to a specific format or game type. It was present prior to the current update and persists. Log capture attached.
I think there needs to be a rejoin button somewhere on the home or play menu that shows whenever there is a match in progress, or even an unfinished event where this issue didn't occur.
I've had multiple reconnection issues in the last couple weeks. I reported the one from my quick draft as it affected me financially. I just had a disconnection again on a standard play game (not ranked) with the same issue:
I was disconnected from the game (network connection may be to blame, unsure) and the application said reconnecting to server. When finished it shot me back to the home screen. Attempting to start a new game fails until your current game times out, no option to rejoin the game in progress. I was able to close the client, restart, then…
1 vote -
Quest for Quick Draft Doesnt Update
I have played 6 games of Quick Draft, but the "Complete 3 matches for 1000 coins" never updates and I can't even click "Quick Draft" on it to go where it wants me to. Using Android.
I played 5 matches at one point (won 2, lost 3) and then spent 5000 coins to do another, won my 1st match, and the thing didn't update then either.
1 vote -
サイドボードが15枚以下にしても不正なデッキとなりデッキが完成しない
デッキ編集でサイドボードが15枚以下にしてもサイドボードが多いというエラーが出てきます
1 vote -
App crashes on start (iPad OS)
The App crashes when trying to load „start sequence“ every single time. This has not happened before the latest update (2025.48.5). I am running it on an iPad Pro 11 inch, 3rd generation, iPad OS 18.3.2.
2 votes -
Game won't start
Game gets stuck "Waiting for Server" then either fails and says "Network Error" or just goes to a black screen and doesn't change. If it goes to "Network Error" it will generally go to the "Error: Error Updating Data" page.
3 votes -
Matchmaking massive problem
Matchmaking needs to be addressed. I am getting put against literal counterplay decks everytime I sleeve up something new or even play decks I have had built for a long time. Sleeved up an Aristocrats style sac/token deck. I have gotten nothing but soul sister mono white variants or mono white angels. Straight up counter. Out of 20 or so games maybe 3 where a different deck. This algorythm needs to go. I switch to elves and instantly get goblins match up...fix it wotc
3 votes -
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC
8 votes -
Game Crashes Constantly
All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.
10 votes -
WOTC DOESN'T CARE ABOUT THE SHUFFLER
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless pixel products.
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…
10 votes -
Can't buy gems on MacOS
If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
I'm on MacOS, Sonoma 14.4.1.28 votes -
Sparky Challenge Not Showing
Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to give up. All the attempts I have already tried have not worked, so I am opening this ticket to ask what to do. Can't you log into my account and force the event from your location somehow? Is there anything that can be done? If I can't unlock Sparky's Challenge I will be forced to create a new account, but I will also be forced to create a new email and that is a problem for me.Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to…19 votes -
Shuffler sucks
The shuffler sucks yall suck at fixing problems clean house and start over this is an embarrassment. There is zero consistency and the client actively won't let you have more than 4 wins in a row. If you get 4 wins it will make you draw all lands or no lands.
7 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes
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