MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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114 results found
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Deck builder filter is broken
The filter in the deck builder is broken. Set it to Mythics only, doesn't filter. Try adding rare, entire UI locks up, client crashes completely. I try to report the bug, i get shunted to this page. So here you go. Fix it or not. I'm getting fed up with this product.
8 votes -
Crashes on startup (iOS 18.7.7)
Consistently crashes on startup (iOS 18.7.7)
When I try to launch the app on iOS, I make it past the loading screen with the set art, reach a black screen with the orange spinner that says “Waiting for the server…” then the game crashes. This happens every time. iPhone XR game version 2026.58.0 (4248.1257485)
1 vote -
Game crashed during game 3
Game crashed when i ahd the win causing my third loss:
Hello,
I experienced a bug in MTG Arena that affected my event/gameplay and caused a loss of rewards/entry value.Date/time: May 23rd ~ 6pm EST
Platform:Mac
Event or mode: Draft
Username: Portalrider
Issue: [describe exactly what happened]
Expected result: Game should not have crashed
Actual result: lost game got Phyrexian letters "Description" loading screen bug Lost items/rewards: 2200
I’d appreciate review and compensation if appropriate. I’ve attached screenshots/logs if available.1 vote -
App crashes when player initiates a duel with sparky
When you start a practice duel with sparky it crashed
1 vote -
Unable to loggin
During the 3rd pack of the draft, the server crashed and wouldn't let me log back in, always showing a loading error message followed by a black screen.
I conclude that the draft has already finished and I haven't been able to pick a single card from pack 3, and I still can't log back in.It's worth noting that I have a stable internet connection with no signs of interruption, and other errors of this type have occurred throughout the week, affecting other drafts I did previously. Will there be any kind of compensation for this type of…
7 votes -
[BUG] Deafening Silence and Crashing Footfalls
Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.
1 vote -
Game crashes when battle siege is played
Ever since there was an update the other day anytime someone plays a battle siege the game crashes and I get kicked out of the arena. I’m using iOS and this has happened at least 3 times already
1 vote -
MTG Arena Alchemy Deckbuilding crashes
Hello, I am playing AMTG arena for years on PC, but since last week I am not able to build any new alchemy decks. After selecting Alchemy as deck type, I am not able to search, leave the deckbuilding or add any new cards. I reinstalled the game, same result. Some alchemy decks can´t also be opend anymore, the app stays for hours in "Waiting for the sever". I also tried to clone exinsting decks the are still working to change some card, same mistake.
I figured out that the problem occurs especially by decks using the colour red. Red…3 votes -
Tannuk, Memorial Ensign
Tannuk, Memorial Ensign Deck makes more than 200 tokens per turn and exploits opponents overtime clock to skip their turns. Heats up phone and Crashes the game on android.
Make a 100 card Brawl deck featuring Tannuk and land fall loops :
- Enter Brawl match setup your field according to screenshots provided
- Allow loop to trigger 200+ tokens onto the battlefield
- Have opponent select "Resolve All"
- Watch opponents timer burn out in between your triggers on the stack
- Repeat loop as often as possible with fetchlands or other to further exploit timeout until opponent is tapped for time until…
1 vote -
Game crashed durin BO3 final match
I was playing bo3 amtch (final one) after 2-0. At the end of second game, it crashed and paused. I tried launching the game again, and it just froze. After 2 mins I started the game again and it had a 1,2 GB update. I was a bout to win the game so I think I should gets 1500 gems allocated. Log in attachment.
1 vote -
No Bug. Arena keeps "Connecting to server" then crashes
No Bug. Arena keeps "Connecting to server" then crashes. Any idea how to fix? I tried uninstall/reinstall. reset modem. repair game files. reset pc. no fix
1 vote -
Game crashed and does not allows me to play
Over the last week the game has crashed multiple times and in each situation I am unable to play which has cause me to lose the game. In this instance, the game kept on kicking me out and when I would log back in it would not allow me to block.
1 vote -
Game crashed, game won't let me in coz it keeps going into the game that crashed when it searches for active matches
The game crashed while playing a friend, after restarting the game several times it's no longer letting me back into the game as it's checking for active matches, then putting me in the game that glitched & locking me in the waiting screeen. I literally can't play the game anymore.
1 vote -
The game is crashing when I scroll through my cards in the deck builder.
Playing on Android, on an Acer Chromebook.
When I scroll through my cards in the deck builder, the game crashes after scrolling past ~40 cards or so. This happens in the expanded and collapsed views, and on any color or type of card. It is repeatable. I should be able to scroll though and see all of my green cards, for example, but the game crashes before I get to the 4-drops.
1 vote -
Terramorphic expanse crashed game and did not search for land
On iOS
I used a terramorphic expanse during my opponent’s end step. It crashed the game and when I reloaded it, it had skipped to my turn and there was no land search. So I was down a land from turn 1.
I narrowly lost, because I was stuck on mana the whole game.
I would like a refund for that portion of my quick draft, please.1 vote -
IOS client completely broken
I haven’t been able to figure out exactly what triggers this bug, but it causes an inability to respond, a timeout loss, and then if you try to move to any screen from the Home Screen the app will crash. If you try to open the app again, it will get stuck loading. Deleting the app and redownloading it fixes this, but the cycle just starts again within the first match. This whole process of deleting and redownloading everything again after every match ends up taking about 10-20 minutes per match not including the match. This app is completely…
1 vote -
Unable to remove card from deck during deck building
After drafting, was in deck builder cutting cards, and I clicked twice to remove two cards but got odd behaviour. Instead of removing either card, the first card I clicked kind of zoomed in and moved up in the UI and became unclickable.
I couldn't move it, couldn't interact with it, nor could I interact with the cards under it. Tried changing to view and not view sideboard, but the view change didn't affect the bug, was still present.
This bug was not impactful otherwise though. It did not crash the deck builder, I could still add and remove all…
1 vote -
Game crashes after a opponent plays any return card to opponents hand
During Gameplay anytime an opponent plays a card that returns a card to my hand, the game crashes. I can reopen the game but half of the time the timer has run out and my turn has been skipped. It has happened with multiple cards, not just limited to one type. Playing on MacBook Pro.
1 vote -
Unable to remove card during deck building in deck builder
After drafting, was in deck builder cutting cards, and I clicked twice to remove two cards but got odd behaviour. Instead of removing either card, the first card I clicked kind of zoomed in and moved up in the UI and became unclickable.
I couldn't move it, couldn't interact with it, nor could I interact with the cards under it. Tried changing to view and not view sideboard, but the view change didn't affect the bug, was still present.
This bug was not impactful otherwise though. It did not crash the deck builder, I could still add and remove all…
1 vote -
Game crashed in the middle of a game
Hi. I've been experiencing problems while playing limited this afternoon. During the first game, it took me out two times of it, but I could finish it. But, during the second game, the game crashed for like 20 minutes and both my timer and the opponent's stopped. Given that I couldn't do anything, after those 20 minutes, I had no other option but to close the game. So that is what I did, and, to my surprise, I got that game lost. I don't have a screenshot, because I didn't know what to do, but I did take the…
1 vote
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