MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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539 results found
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Crash
Game crashes mid match. Using android app. When immediately trying to reopen the app, it tries to rejoin the match in progress, but presents a loading screen that just says "description" over and over instead of the normal lore type text (attached). The app plays the sound as if it connected to the match in progress, but then immediately crashes before actually rejoining the match.
Workaround: wait sufficient time for current match to end, then reopen app. App will load successfully
2 votes -
Android crash
On the latest update: 2025.50.4.4340 whenever a game completes, weather it is by concession or a normal win or loss, the app crashes. I've also had random intermittent crashes during a game and they always seem to be when a spell is cast but not resolved.
I've never had an issue playing this game on these devices and have been playing on them for over 3 years
Google Pixel 6
Google Pixel Tablet3 votes -
crash on finding opponent
Sometimes the game crashes when it finds an opponent. Upon launching the client and the game tries to join the match it progress it crashes again.
6 votes -
Multiple Mirror Room/Fractured Realm cause crash
Several times I have experienced a GreError crash that results in a Draw when I’ve had several Mirror Reslm/Fractured Realm (from Extravagant Replication) fully unlocked and an effect triggers. The latest trigger was five Overlord of the Hauntwoods attacking, and I had four Fractured Realm, which would be five triggers each for a total of 25 triggers. Not a huge number, but the game crashes. It’s probably happened four times.
2 votes -
App crash when commander is cast
Brawl mode
Each time a commander is cast, the app crash and i cant log back in until the match is over from the auto concede. Its been like that for days, cant complete my tasks, cant earn xp and gold.
Its highly frustrating1 vote -
Crash sealed final fantasy
I was playing a sealed final fantasy game, lost two games and after my 4th win, game crashed and I have not been able to continue the event, I lost all :(
8 votes -
Freeze, Crash and Localize database lost
During match on playing rank match of BO3, game freeze and crash.
After restarting MTG Arena, it suddenly began verifying the localization database.
After force-quitting and restarting again, an 11GB download began, preventing me from starting the game until it finished.
The same phenomenon has occurred at least five times.OS: Windows11 Home
GPU: NVIDIA GeForce RTX3060
Processor: Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz (2.81 GHz)
Memory: 8.00 GB RAM2 votes -
Game Crash Android
I ran the game using the Android app. Any mention of 'game crash', refers to the game or app unintentionally stop running entirely.
With Hinterland Sanctifier on the battlefield, when Fiendish Panda was played (from hand), the game suddenly crashed. When attempting to rejoin, the game still crashed. As soon as I was able to rejoin the match, I noticed that Hinterland Sanctifier remained on the battlefield and Fiendish Panda was on the graveyard, making Fiendish Panda the main reason the game crashed. My opponent appeared to have destroyed the creature, making it able for me…
1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
Playing X cards causes a game crash
When playing on android (latest update) when playing certain cards (in my case brazen borrower and Rankle - eldraine) the card will resolve and then automatically cause a game crash. I have tested this over 5 or 6 games and it is consistent (within historic brawl). If I attempt a reload I will connect to the game and then crash again. This repeats until I assume I time out and lose the game. While I can remove the offending cards, it lowers the game experience for me, even more so when running fairy tribal. This has only started occuring…
1 vote -
crash
I'm on arena for mac os. Arena crashed partway through a powered cube draft which badly compromised my deck.
1 vote -
Crash after spending Draft Token
I attempted to join a Premier Draft of Final Fantasy by spending a draft token, and as it was loading, the game crashed and logged me out. I can not log in.
6 votes -
Game Crash
Game crashed completely in the middle of a match of powered cube. It took forever before it would let me reconnect and get back into the match, and by the time I did I was issued a defeat which was my final loss for the draft league.
2 votes -
Mobile crash issue when switching apps
I use MTGA when commuting and I need to switch to my bus or train ticket app when boarding. This causes the MTGA app to crash and restart. I am allowed to reconnect to the previous game after selecting the right format, but this does cause a big delay that can cost a turn or a forfeit if not fast enough. I also don't want my opponents getting the idea that I'm doing this on purpose. I think this should be looked at for a future patch for mobile as I am finding it to be a big issue and…
2 votes -
Warp/exile animation crash
Game after recent update on Android (Samsung) crashed twice in a row after casting a warp creature.
Happened in premier draft making me skip 2 turns and technically leading me to a "forced loss"
4 votes -
Client crash - Null Reference Errors
Platform: Windows
This bug just occurred randomly in the Aetherdrift Quick Draft event. It has occurred 2 games in a row, when a counter is added onto my permanent it causes a loop to then cause the game to slow down and eventually crash. When joining the game again it would not render anything but the field which caused my timer to be "consumed". The work-around was to ALT+F4 multiple times and reconnect. Seems to occur if you add a counter to a vehicle.
I have attached the logs. It appears that there are a few null reference exceptions…
1 vote -
Find match CRASH
Game crashes when clicking FIND MATCH
2 votes -
Goldspan crash
After the most recent update, my Android Arena app crashes every time goldspan dragon attacks, whether it be on my side or the opponents. I can sometimes rejoin the match, but the next attack crashes it again.
1 vote -
Arena crash in the middle of a game
Yesterday I was playing Premier Draft from EoE and suddenly Arena crash and get connected 3 turns later. Due to this problem I get my 3 loss and lost my gems.
I ask youtu refund my gems
I didnt get the sreenshot but I trust that you can check it out
Thanks!1 vote
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