MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9342 results found
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MTG Arena for Mac on Steam
Please release MTG Arena for Mac on Steam. Currently MTG Arena itself is supported on Mac, but can only be installed on Epic. Adding it to Steam would make it easier for me to recommend, especially to friends and family that are less familiar with gaming and have only heard of Steam.
109 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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Zrzut ekranu (667).png 34 KB -
Screenshot (4).png 39 KB -
UTC_Log - 09-08-2023 11.22.37.log 411 KB -
Screenshot_20230701_152901_Magic.jpg 82 KB -
Screenshot_20230607_171437_Magic.jpg 84 KB -
Screenshot_2023-04-23-21-02-44-390_com.wizards.mtga.jpg 84 KB -
MTG Arena error.png 8 KB -
mtga network error unable to get collection.png 65 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
Screenshot_2022-10-19-12-10-19-36_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 34 KB -
Screenshot_2022-10-19-09-51-53-26_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 108 KB -
Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
Network Error 2.jpg 50 KB -
Network Error.jpg 37 KB -
Screenshot_20221019-094745.jpg 107 KB -
Screenshot_20221019-094740.jpg 84 KB
533 votes -
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not draw land
6 bo3 games, 4 mulligan games to 5 with a one land.
2 games with mulligan to 6, not land or two land.
with a deck of 26 lands.
It's not fun to lose because the arena doesn't work with lands or MTG Arena does it so you lose your win rate6 votes -
Is this cheating?
A user I played again, had 217 cards. How could this be posible?
1 vote -
Swapping Between Deck and Sideboard while Deck Building
The version of the Arena app I am using (2024.44.0.2235.1106704) does not appear to support any swapping of cards between deck and sideboard while deck building. I have to remove a card from one, and then add it to the other after manually swapping between.
Either allow both Deck and Sideboard to be simultaneously visible, or provide some method for swapping cards between in a single step.
Thanks!4 votes -
Can't put land back in my cube deck
During the building of my deck I put all lands aside, but now I can't put Xander's Lounge back in. When I click it the game offers me to buy a alternate art which I don't want and dragging it in doesn't do anything.
3 votes -
Most recent update has made game extremely choppy and unplayable
Most recent update for 09/03/24 has made the game extremely laggy and unplayable, I have had multiple opponents lag so hard they roped out without trying too, did something break in the new update?
9 votes -
Can't purchase anything in shop
I'm unable to purchase anything, evrytime I click on something it just redirects to the shop homepage, I wanted to buy the welcome bundle, but I can't
4 votes -
Match doesn't start
This situation occurs both PC and Steam.
Match doesn't start more than 5 minutes.
All I can see is 'Currently Waiting: 0:01, 0:02...' and It doesn't start, crash, just Waiting...
I think my account is in trouble (not client or PC, because I reinstalled/changed it multiple times), but I don't know how to solve this problem.6 votes -
Stop adding more alchemy-only cards that look like they were made by children.
Stop adding more alchemy-only cards that look like they were made by children.
It just frustrates me with unrealistic card moves.2 votes -
Game froze during game
Game froze during game and I lost my draft gems. I want my gems back
4 votes -
Sparky's Challange disappeared after 2 wins
I'm a new player, after winning the second battle of Sparky's challenge, I didn't get the reward for that battle, and the Sparky's challange event completely disappeared, both from the main screen and the Events tab (Play->Events), and Sparky commented that now I'm ready for the Starter Deck Duel. I'm really disappointed, because I wanted to try out all 3 event decks and get all the event rewards.
4 votes -
infinite loop: poq + ashaya+provisioner
infinite loop: poq + ashaya+provisioner - no way out of it
10 votes -
Pilots dont crew as they supposed to
When i try to crew pilot token to my vehicle it doesnt work as it supposed to. Pilots crew as if they had power 2 or greater, but when i try to crew Colossal Plow (crew 6), it tap onoy for power of 3
2 votes -
Android/Samsung phone no menu text glitch
This glitch is still persistent despite multiple reports. Why is this still happening like a year later on my Samsung phone?! The menu sometimes pops with no text. Transition text glitches out. Rendering gets funky. WHY?!
2 votes -
Mana screwed in draft
Hi, I got seriously mana screwed in draft, even with card draw and cycling. I was playing a 40 card deck with 16 lands, drew two lands in my opening hand and then didn't have a single land for the next 7 draws. This happens more often than not which kinda breaks the immersion of 'random' card draw. Can we implement a 'no-loss' policy when we get mana screwed? The other guy can take the win, but I should not be penalized because the shuffler is kinda jank.
2 votes -
Auto Shuffler Fix
Your auto shuffler has a really ****** relationship with the match types. I designed a red/green gods aggro deck. During Historic Play, every curve is perfect. The deck works exactly as expected. However, as soon as I go to Ranked, I’m getting only one lands, or I’m getting only mana rocks and no creatures, or vice versa. Nothing like what happened in Play. This is obnoxious and absurd. The auto shuffler needs a complete revamp as it is blatantly clear that it is broken .
17 votes -
FIX YOUR GAME BO3 & RNG
I DID PUT BEZA FROM SIDEBOARD, ******* CHEATERS PIGS!
FIX THE RNG & BO3 SIDEBOARD PIGS!3 votes -
Starting/Ending a Match Kicks Out of Full Screen
My client updated this morning to 2024.40.30.6688.1090994. Now the client will not stay in full screen mode. I run 3440x1440 display. When starting or ending a match the system kicks it out of full screen and into a 2560x1440 window.
7 votes -
Deafening Silence // Shardmage's Rescue
Deafening Silence incorrectly prohibits you from casting Shardmage's Rescue during combat, even if you haven't cast another noncreature spell that turn. Steps to reproduce:
1) opponent has a Deafening Silence and a Fear of Missing Out in play, you have a Shardmage's Rescue in hand and the mana to cast it
2) opponent plays a second Fear of Missing Out (you receive and pass priority)
3) opponent goes to declare attackers (you receive and pass priority)
4) opponent declares an attack with the existing Fear of Missing Out (you do not receive priority to cast a spell, immediately move to declare blockers)
5) opponent assigns damage (you do not receive priority to cast a spell, immediately move to damage)
6) combat ends
7) receive priority to cast a spell before moving to the end step on opponent's turn, become able to cast shardmage's rescue again.log attached.
Deafening Silence incorrectly prohibits you from casting Shardmage's Rescue during combat, even if you haven't cast another noncreature spell that turn. Steps to reproduce:
1) opponent has a Deafening Silence and a Fear of Missing Out in play, you have a Shardmage's Rescue in hand and the mana to cast it
2) opponent plays a second Fear of Missing Out (you receive and pass priority)
3) opponent goes to declare attackers (you receive and pass priority)
4) opponent declares an attack with the existing Fear of Missing Out (you do not receive priority to cast a spell, immediately move to…2 votes
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