MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8827 results found
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change decks format type on mtg arena
I cant change the format of a deck. The options dont get displayed when you click. Its like they get displayed behind the window below where you see amount of creature spells, non creature spells, etc.
3 votes -
Omniscience MAY ability not triggering
Omniscience doesn't seem to let me cast spells by paying with mana, so X spells are often defaulted to X=0.
6 votes -
"Death by Vanilla" Achievement not awarded after completion
The "Death by Vanilla" Achievement is not awarded after completion.
The criteria are:
-Cast only Creature Spells with no abilities
-Cast at least 5 creature spells
-Do not play against Sparky or Direct Challenges
-Win the GameI won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.
After the game, I still did not receive credit for completing this achievement. This is frustrating, as the achievement is both difficult, and only available for a limited time.
I was playing on Android mobile, and am unable to download the game logs.
The "Death by Vanilla" Achievement is not awarded after completion.
The criteria are:
-Cast only Creature Spells with no abilities
-Cast at least 5 creature spells
-Do not play against Sparky or Direct Challenges
-Win the GameI won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.
After the game, I still did not receive credit for completing this achievement. This…
8 votes -
Class of 9/3 achievement missing non-Sparky indicator
Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".
The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.
8 votes -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
Gran gran
Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.
3 votes -
Play Bundle Pricing
I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!
3 votes -
Case of the Shattered Pact
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).Description of the issue
Case of the Shattered Pact didn't solve correctly twice on consecutive turns.
- On turn 1 I controlled four colors via lands.
- I played Museum Nightwatch (White), with the fifth color.
The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.
On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).
I kept the token on the battlefield and expected the case to solve during the end step. It didn't.
Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.
This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.
This directly affected my ability to stabilize and compete in the match.
Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white). …2 votes -
Power and toughness not showing during gameplay
After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.
2 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Timeout
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack or play all the cards we could have played because of this. I personally had to discard my omniscience along with the other 15 cards I drew and didn't get to play more than 1-2 cards on the turn and no attacks. A small portion of my timer was used during stacks I had to make a selection on. The majority of time was waiting for card draw stax to resolve.
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack…
2 votes -
Vincent Limit Break not fucntioning properly
I used Vincent's limit break at least twice so far. All the time instead of doing what the text says adding when this creatures dies bring it back as which option you choose. It changed my creature to that that option right away allowing it to still die since it was a 2 defense.
This cost me a draft game at least once and I know a standard game.
10 votes -
Color challenge
Doing the color challenge as White vs Green, there's always a point at which my opponent's turn just doesn't end. Sometimes soo er' sometimes later.
4 votes -
deck format + companion bug
Dear technical support. It is happening for some weeks now and I reported via ticket system that I am unable to change deck format and companion.
Please fix asap.
Respectful advice: Don't forget to keep in mind which hands give you money and pay your dues please!
Thank you and stay safe2 votes -
Feedback button.
Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.
2 votes -
App is crashin
Since the update this morning the app doesnt work anymore. It just shows the loading bar and then close itself.
I’m on IPhone 15 but also tried on Google Pixel 10 same problem.
3 votes -
Blocked numbers and words
The words and numbers are blocked out. Help please
It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.3 votes -
Play Button is disabled in All Formats - Bug
Hello, For over 24 hours now I haven't been able to access any game mode in MTGA (Standard, Brawl, Bot vs. Game, etc.). The "Play" button is disabled in all formats except color Challenge, which works. This started after a disconnection in the middle of a match. I've completely reinstalled the game, cleared the cache, and checked my connection, but the problem persists. I suspect my account is stuck on the server in an invalid state. Could you please check my account status and unlock it? My MTGA username is: Infinitx . Thank you for your help.
3 votes -
Lion's eye diamond not working correctly.
The rules around lion's eye diamond do not work correctly. I was unable to pay for a mana leak with my LED. This lead to me losing the game
4 votes -
E-mote doesn't show up
The 'Looking over glasses' E-mote isn't showing on my screen.
I paid game gold for it.
I want to use it.
It's very cute.1 vote
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