MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1446 results found
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Devastating onslaught x cost glitch
The X cost of devastating onslaught is not working / glitching with opponents paying only half of the required cost to cast it. Eg pay Total of 6 Mana to cast and get 4 tokens rather than 2!
1 vote -
bug draft
While I was playing a draft match, the game suddenly stopped working and kicked me out of the match. I rejoined, but the game was counted as a loss. I am requesting a refund of 1500 gems, thank you.
1 vote -
Winternight Stories
I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.
5 votes -
Ugin, Eye of Storm ability not working as text says it should
Ugin, Eye of storms says “ Whenever you cast a colorless spell, exile up to one target permanent that's one or more colors.” Whenever I trigger this ability of his, it only targets nonland permanents with one or more colors and does not target lands but should since lands are a permanent with one or more colors
0 votes -
Swords to Plowshares Yargle card style doesn't work
Hello. I just purchased the Yargle card style for Swords to Plowshares. The card style can be equipped in the deck builder, but when I draw the card during games it reverts to the original look of the card. Thanks.
3 votes -
Sleeve
Some time back I purchased the "golgari card sleeve". It was working fine until one of the recent game updates. Now after selecting it for any of my decks it's not applied and it's replaced by the default one instead.
2 votes -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
The Everflowing Well // The Myriad Pools - functional bug - copied permanent (now a room) cannot unlock rooms
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Give us the steps to reproduce the bug- Have [[The Everflowing Well // The Myriad Pools]] on the battlefield transformed.
- Play any enchantment room (I use [[Solitary Study // Endless Corridor]] in my example files). Use mana from [[The Myriad Pools]] to trigger its copy ability.
- Select the permanent you want to have become a copy of the Room you just played.
- Bug. The permanent you selected did not properly copy the Room you played. Functional: a copy of a room always starts unlocked and may be activated to unlock any of its rooms. Players should be able to click…
2 votes -
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Need the ability to use real cards in game
if I buy an expensive card it would be nice to be able to use the card in Arena. I would like to use my deck list from manabox in game.
1 vote -
Deck
I have been playing a brawl deck for months that has hare apparent as the main theme producing many tokens. Hare apparent states that a deck can have any number of it. Today I updated the app and it somehow now invalid saying there's too many copies. I also attempted to delete the deck and rebuild it from scratch as per troubleshooting and it did not work. I am using an android phone to play. Any work around for this? I noticed a few others with bugs of the same type, such as running into this error but with nazguls,…
5 votes -
Set collection for FF is incorrect
In the attached images, one can see the list of cards that DO NOT count towards Set Collection Final Fantasy even though it appears they should…?
Thank you for any help.
1 vote -
Extremely rigged
My deck was working extremely well against all mana problems, and creating the combo very well each game. But suddenly the game decided to generate extreme situations to destroy the deck. And I will show one example of this
In my deck I have 6 reanimator spells. And all the rest is to discard and get cards and the powerful creatures. More than 16 cards are to discard. And I have 8 powerful monsters.
The game decided to give then the following hands.
I think that images speak for itselves. Mana and the 6 reanimators. No one discard card, no…
2 votes -
Rank up bug
I was playing in ranked alchemy and was working to unlock silver. I noticed that it seemed my rank was reset from bronze tier 3 to tier 1 then decided to try and rank up. I got to bronze 2 tier but then when I ranked that up it brought me back down to bronze rank 1. I decided to try and rank up once more to see if maybe I missed something and now I’m at silver rank but on teir 4 it seems. I’m playing on mobile. I sadly didn’t really take any photos to attach.
2 votes -
Blood artist
My new deck is just made has many death triggers like blood artist and seperoth i played today and my death triggers never went off, they were working perfectly fine last night.
Please help with this or many cards will become useless.
1 vote -
Mastery pass reward failed to recieve
The edge of eternities mastery pass gave me the mythic card reward for reaching level 9, but failed to do so upon reaching level 12. tried to capture t log to add to this issue, but the button isnt working on mobile.
1 vote -
"Cut Down" did not work on "Screaming Nemesis" I should have been able to use "Cut Down" while accepting the damage from "screaming Nemesis"
"Cut Down" did not work on "Screaming Nemesis" I should have been able to use "Cut Down" while accepting the damage from "Screaming Nemesis" I could not even select "Screaming Nemesis" with "Cut Down" Screaming Nemesis was still it's base 3/3. This should not have been a problem.
3 votes -
Unable to Find Opponent or Play the Game
A few weeks ago I realized I couldn’t find any opponents. Even battling my friends wouldn’t work, and I tried to replay the tutorial and met a loading screen as shown in the attached image. Even worse, there’s no way to leave that loading screen, even when I close the app and reopen it’s still on that same screen. I even uninstalled and reinstalled, tried rebooting, and I just see the same screen. This is on an iPhone 14 - to see if it was a device issue, I actually got the game on Steam, signed in to my account…
1 vote -
Allow us to search for card art... illustrator for deck boxes
Please allow us to search for alternate card artworks, artists for the Deck Box. What happens is we can only search for card styles based on what's in the current deck...
We should have another option when clicking on a deckbox to display all card art... and also have an illustrator / artist search function. Right now what I do is I create a deck just to list cards with good art styles... but i want to be able to do this without haveing to create a deck.
thanks!
2 votes -
disable opponent alternative arts
Alternative arts that you don't choose are a real pain for readability and mental load
Extended frames or moving art is fine but different art for the same card is misleading and not frequent enough to get used to. I mostly think of bonus sheets or special guests cards, but also basic lands. It is difficult to identify them, read them and make the connection with an existing card with a different art and name. OTJ or FIN are great exemples. OTJ frames for the bonus sheet were colorless and unreadable, FIN introduced reprints with different names and different arts
…
2 votes -
Excessive Timeouts when players leave a match on PC using the X in top right by closing app.
When playing MTGA on PC, if a player leaves during a game by clicking the X and closing the client, the server does not register this and the other player has to suffer through however many 30 second timers the player has until the player times out.
This happens in at least 25-30% of matches I play during dailies, players get frustrated or realize they are going to lose and X out. I've tested this myself with friends to reverse engineer what was going on. Initially I thought it was players griefing when they were going to lose, then I…
2 votes
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