MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9088 results found
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Alchemy what garbage.
FIX the shuffler.
Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)
Get rid of those bs Arena cards.
Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.
The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."
27 votes -
Bad shuffling at start
My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands
26 votes -
Better Bot Matches/ chose bot's Deck
is there a possibility to add a better bot experience?
sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
ty in advance16 votes -
draft freeze
Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!14 votes -
network error
Since today, whenever I want to play I just receive a network error.
This is really annoying. Fix this buggy game!
62 votes -
Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
62 votes -
Alternate card styles
Is this issue being worked? I reported this 2 weeks ago.
The alternate card styles show in deck builder but not in matches.
To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.
28 votes -
Unclear disconnect
Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.
This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.
15 votes -
23 votes
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Black screen after update
Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
I'm running the game on Windows 7. Worked perfectly just before the update.37 votes -
daily quest timer reset but no new quest
Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.
PC
When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)
It should give me a quest.
Attached
no work around found.
9 votes -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
17 votes -
Unable to join premier draft
I keep getting locked into "Network Error: Unable to join event" for Premier draft. Now, I can't play anymore.
Then, I tried to submit this bug and got a 404 error.
15 votes -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
19 votes -
Couldn't cast "Reject" instant spell
I wasn't able to cast instant spell "Reject" twice during my opponent's turn, although I had mana for it.
The card wasn't even highlighted, very strange.
30 votes -
Card Selection Bug in Premier Draft
In a draft I was indecisive in picking a card. As time ran out I attempted to drag a card into my deck. The originally selected card was placed and maybe the other card, I don't remember what I was picking between. Afterwards I was unable to see any of the cards in the other packs. Closing and reopening the game allowed me to see the cards, however there was a Moon-Circuit Hacker in my deck that I definitely didn't pick myself.
17 votes -
Your game is full of hackers and modders
I’ve said it before I’ll say it again. This game is minimizable and crossplatform meaning people who are playing on pc or phones are using third party apps. No one can prove it and only you can I’m not putting a single cent into this game until it’s fixed. In reality which this is no one is allowed to cheat. So why am I being dealt this problem on a daily basis? In tournaments they would be banned for life for committing to those actions, mind you in reality people do cheat but that is the circumstances they’d be dealt with. You cant say there isn’t cheaters because I’ve been dealt with many different problems that do reoccur. Duplicated cards at hand as soon as the timer fuse runs down even a mm. Cards that could have been played earlier on in the game “but they decided not to” like cmon man. That’s not even the beginning. There are players destroying cards without using destroy card abilities or exile abilities. There are players making me skip my turns without even using time warp cards. There are players cheating you can’t say that doesn’t sound fishy. Because when in reality I could play the same decks as them and I’d never get those kind of hands maybe .0004% of the time I would but it’s not every game like most of these so called “lucky” players get. **** I’ve even come across a couple people using the same deck as me LURRUS companion and using cards that are waaaaaaaaaaay over 2 cmc and bringing them back to the field like cmon if that isn’t enough proof for you to check into the servers and fix the root of everyone’s problem then I’m gonna quit. Well wouldnt that be a waste of 200$ I put into the game just he move an inch up the ladder. Like I know there are a lot of good players out but I could pick and see who the real players are to these cheaters who claim to be “competitive” like the players who actually put a pretty penny into the game. I love this game I’ve played it since I was a kid don’t let these players ruin it for others because I’ve had 4 friends who quit already because of it. And people claim it’s algorithm when clearly it’s not. Those are the very people that claim people aren’t cheating in the game and they say “git gud” like I’m 2-3 weeks into the game I’m new as **** to this app but I put money down to get the cards I need to win the games legitimately. Makes me wonder if half these players who do cheat put anything into the contribution of Mtga growth. I don’t wanna have to deal with this every game. The reason I put this into bugs is because this bugs the **** out of me when I do everything to get to where I am in the games ranking for historic. Oh and for your information lurrus can only be used if people have non land permanent cards that are 2cmc or lower. This alone proves that players are cheating to gain ranks. Please don’t get rid of lurrus either I just spent nearly 200$ to create my lurrus deck.
I’ve said it before I’ll say it again. This game is minimizable and crossplatform meaning people who are playing on pc or phones are using third party apps. No one can prove it and only you can I’m not putting a single cent into this game until it’s fixed. In reality which this is no one is allowed to cheat. So why am I being dealt this problem on a daily basis? In tournaments they would be banned for life for committing to those actions, mind you in reality people do cheat but that is the circumstances they’d be dealt…
40 votes -
Tutorial don't block android
I can't go pass the blocking in the tutorial because it don't let me block
78 votes -
"Maybe add a disclaimer that MTG Arena is.." total garbage. Rigged and not even remotely close to paper magic?
and fire the developers while at it.
11 votes -
Always a cube draft
Cube drafting shouldn’t be something that’s a “treat”. There should always be at least one cube draft format available to play. Currently my friends and I basically don’t touch Arena unless there is a cube draft going, which we really enjoy but it’s stupid to have a game you like that you can’t play for months at a time.
15 votes
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