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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12676 results found

  1. Full Control should expose an interface to allow a player to set relative timestamps of permanents entering at the same time

    When more than one permanent enters the battlefield, transforms, becomes equipped, etc., timestamps are determined by each player in APNAP order. Arena does not appear to have an interface to handle manually setting the order.

    This is rarely relevant, but take for example Blood Moon and Harbinger of the Seas. Each card tries to set the land type of nonbasics to a different type. If both cards were to enter at the same time (e.g. if they were both exiled under the same enchantment by Calix), Arena does not currently allow for the owner of the cards to decide which…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Stuck on "Checking for active matches"

    When I launch, the screen gets stuck on "Checking for active matches," processing indefinitely. Only temp fix is to Esc>log out/in or validate, but it happens every time I launch, and I use these temp fixes again. I have uninstalled and reinstalled multiple times, but the error persists.

    2 votes

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  3. Radha, Coalition Warlard

    This card isn’t adding up correctly as it states, it’s only adding mountain or forest not both

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. I purchased Crested Sunmare and it is not available for my decks.

    Crested Sun Mare not available after purchased fro the store

    1 vote

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  5. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Hulking Metamorph doesnt trigger Simulacrum Synthesizer

    To replicate:
    -Have Simulacrum Synthesizer on the field
    -Cast Hulking Metamorph (my experience has only been prototype so far)
    -Target construct token from Simulacrum Synthesizer to copy

    Hulking Metamorph enters the battlefield without another construct being created

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Wont reconnect

    I am having an issue that i cannot connect again just as a won a match. I dont see an error, and ever other game is connecting

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. first card caverns of ixilan is broken

    first card labels for the caverns of ixilan is not working. Everything is marked as first which makes opening packs less fun, so I'm less interested in cracking packs, so I'm less incentivised to spend money on the game getting gems and such. Fix this for the sake of your profits!

    6 votes

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  9. No Card Rewards For Midweek Magic

    For two weeks now, I've not been receiving card rewards when winning the first two games of Midweek Magic. The screen comes up to claim a reward, but no card appears and I can't find any evidence I've received anything. Screenshot attached shows the reward screen with no card appearing. I'm using the mobile app on Android.

    6 votes

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  10. Did not receive Jump in! Or Draft tokens after skipping tutorial

    I skipped the tutorial and didnt receive the 5 Jump In! Tokens or the 1 draft token you get during it, I also didnt receive the card sleeve you get from completing the color challenge and i cant even go back and do it since its "completed"

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. terror of peaks outlaw not having entrance casting visualization like m21 !!

    why terror of peaks (outlaw print) not having entrance casting visualization like m21 print !!
    if not my mythic back pls !

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Connection and server instability - Lost a lot of coins and diamonds and didn't refunded

    I've created a lot of tickets reporting bugs during events and just received has solved but nothing was refunded. See the attached image about the tickets!
    My id piro#68252. And i see others bugs that are like or have some similarity with bugs i'd reported on tickets. I wanna all my 20000 coins and 2000 gems expended on that!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  13. Auto-tapper defaults to tapping creatures for mana instead of Convoke

    I had Katilda, Dawnheart Prime on the field which lets humans tap for mana. I was casting Knight-Errant of Eos which has Convoke. I cast it with auto-tapper, figuring that it would Convoke. Instead it used the Katilda ability, and I lost out on the Convoke bonus from the knight.

    Since they're both functionally the same (tapping a creature for a mana of its color), but Convoke has the upside of giving bonuses, can it be changed so that the default is to Convoke instead of using the tap for mana ability?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Paired Against Same Player

    I have been paired against the same 3 accounts for the past hour and a half today once I hit Diamond 4 in constructed historic. Yesterday I got paired against the same account 3 times in a row, then another account 4 times in a row, and another account 2 times in a row. Monday, I was paired against one account 3 times, another account 3 times, then an account twice.

    2 votes

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  15. timeouts during automatic animations

    the game will burn timeouts during automatic animation and concede the match if you play too large of a combo. is this deliberate stupidity pushing people towards rush decks? or an accidental oversite in an attempt at QOL that has instead ruined gameplay for people that enjoy power control decks.

    2 votes

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  16. Duelist's heritage

    Wouldn't let me select 0 creatures on a "may" ability (button was greyed out and unselectible), then would automatically not select any creatures if timed out.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. App Crashes continue after delete and reinstalling

    I have now un-installed and re-installed 5 times in the last 2 weeks and I get maybe 1 day of use before the app crashes. I am running it on the S24 ultra so the phone is not the problem. Please find a way to stabilize the client because it is getting frustrating.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. errore livellatore urbano agisce anche se annullata magia

    errore livellatore urbano agisce anche se annullata magia.
    l'opponente ha evocato "Livellatore Urbano", io ho annullato la magia con "Repulsione di Urza" ma il gioco ha fatto attivare comunque l'abilità del Livellatore eliminandomi un permanente. Questo capita spesso anche con altre creature e con l'annullamento magia.

    1 vote

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  20. mastery pass

    In the mastery pass, you could previously see which locked rewards you would unlock (because of your current mastery pass level) if you purchased the mastery pass right now. This is no longer shown for me, only the level 0 rewards are shown. I see no reason why this would be removed.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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