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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13007 results found

  1. Cant submit Bestow Cost

    I played on my PurpleMagic#24513 Account today in the Sealed MH3 event. It was around 2:30 pm.
    In turn 6 or 7, i wanted to cast my phoenix creature with its bestow ability out of my graveyard. I selected the Cards that should have gone to exile, but no matter how often I clicked the "submit" Button, nothing happened.
    I was on discord with a friend, and my internet connection worked perfectly fine, no problems there.
    Please refund me the 5000 gems, I lost the Game only because of this.
    Thanks.

    1 vote
    How important is this to you?
  2. Cardsytle Masterpiece Ornithopter doesnt work

    Ive bought it
    Ive put that card in my deck
    I favourited the cardstyle
    Ive had others test it as well

    IT JUST DOESNT WORK.

    then you guys finally answered after weeks, and you just sent me to an almost 2 year old thread that already mentioned the problem.

    DO YOUR JOB ALREADY AND FIX IT OR GIVE US OUR MONEY BACK!!!

    1 vote
    How important is this to you?
  3. duplicate

    Opened Gems in Packs Even Though I Don't Own All the Rares

    1 vote
    How important is this to you?
  4. Alaundo the Seer grants haste to non-creature permanents

    Non-creature permanents cast with Alaundo the Seer ability gain haste, despite its ability stating that only creatures cast this way will.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  5. Play timer is not working.

    Play timer is not working.
    Therefore, it stops at the other player's turn endlessly.
    Please fix it.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  6. Miss Spelling on Kozilek Command

    Scry is spelt scrles under the second option for Kozilek Command.

    1 vote
    0 comments  ·  Text Translation  ·  Admin →
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  7. 1 vote
    0 comments  ·  Events  ·  Admin →
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  8. Gets stuck on "waiting for server" when trying to do custom games saying unable to submit deck.

    Gets stuck on "waiting for server" when trying to do custom games saying unable to submit deck.

    6 votes
    1 comment  ·  Gameplay  ·  Admin →
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  9. Skeletal Swarming

    Skeletal Swarming is not functioning properly. Played it, attacked with a skeleton, skeleton died, one token was generated. Should've been two based on the card text

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  10. Sealed event schedule

    Please include the scheduled end date for any ongoing sealed events in the weekly Arena announcements. The OTJ sealed event appears to have ended this morning, but there was no warning that it was ending soon in the Arena announcements earlier this week. We miss out on gems when events end unexpectedly!

    2 votes
    0 comments  ·  Events  ·  Admin →
    How important is this to you?
  11. Triumphant adventurer

    Triumphant adventurer doesn't stay tapped when targeted by frost lynx. I checked the text of triumphant adventurer and nothing says it can be untapped by its controller.

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  12. Perilous Vault card style cannot apply

    Perilous vault card stile can not be submitted to the deck

    1 vote
    How important is this to you?
  13. Instead of Alchemy

    Can we just get Universes Beyond cards on Arena instead of Alchemy? At least Universes Beyond cards are fairly balanced overall.

    2 votes
    How important is this to you?
  14. I want fasterplayers

    Why do I have to play against slow players all the time?? !!!

    And give us a place to complain. This feedback interface is garbage

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  15. Cannot hide away stack to reach objects in play behind stack

    I am unable to hide the stack, the button is gone! Like why do we invest in this game when there are so many bugs introduced and not fixed. Where is the QA process? where are the unit and integration tests. .... what is development doing, has it turn into the wild west?

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  16. Thieves guild enforcer

    Had a game where my opponent had a thieves guild enforcer that I could not target or inspect in any way. I couldn't target it with spells/abilities, I couldn't block it, and I couldn't play it after exileing it from the graveyard with a spell that let's you cast creatures exiled with it.

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  17. Card-Design (Justine Mara Andersen) is displayed incorrectly

    The Card-Designs by Justine Mara Andersen are displayed incorrectly. The Artworks are only half the size than usual.

    As far as I know, the bug only affects cards with this design.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  18. OTJ Mythic packs don't give Big Score mythics when 100% OTJ complete

    I am 100% rare and mythic complete on OTJ, with MANY Big Score cards left to get. However, when I buy mythic packs (spending even MORE gems to buy 4 MORE packs as shown in an attached screenshot) I almost always get a pittance of gems in return instead of any of the multiple Big Score mythics that I still don't own. Is this intended? If so, that's absolutely miserable - if not, it really needs to get fixed, I cant imagine the sheer number of gems wasted due to this.

    1 vote
    0 comments  ·  Store  ·  Admin →
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  19. July 2024 Updating Starter Deck Duel decks

    The new updated Starter Decks have been a breath of fresh air. I've enjoyed playing with every deck, except for the Red/White Discovery deck. Every other deck has a reasonable mana curve of 1- and/or 2-drops, but the Discover deck only has two cards it will gladly play on turn 2, which puts this deck significantly behind in the game against every other deck.

    Whoever built this deck probably wanted to maximize the discover 3 mechanic, but failed to remember that the deck still needs a good curve to operate. The deck needs to tone down on some of the…

    1 vote
    0 comments  ·  Events  ·  Admin →
    How important is this to you?
  20. Stacks

    New Token Stack Solution
    Change the stack animations from per trigger to just consolidated single card previews.
    Scute Swarm token stack with a Ajani's Welcome trigger in between each one, then that triggers Light of Promise and an Ajani's Pridemate.
    Instead of:
    Scute Swarm > Ajani's Welcome > Light of Promise > Ajani's Pridemate > Repeat the cycle for the next token etc...
    Do:
    Single Card Preview of Scute Swarm [x16 counter-like icon] & Single Card Preview of Ajani's Welcome [x16 counter-like icon] & Single Card Preview of Ajani's Pridemate [x16 counter-like icon], run through the stack order once to…

    1 vote
    How important is this to you?
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