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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9856 results found

  1. Mastery pass reward bug

    Mastery pass wildcards not received for Mastery Pass levels 85 and 90.

    43 votes

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    5 comments  ·  Events  ·  Admin →
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  2. Explorer Brawl please

    Brawl without all of the digital card nonsense. What a treat that would be.

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Scute Swarm triggers skipped my turn on mobile

    On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. freezes after timer

    The game shortly says reconnecting.
    Then the timer runs out and the game is stuck!
    Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.

    7 votes

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  5. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    59 votes

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  6. Remove Alchemy from Historic Brawl.

    I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.

    36 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    22 votes

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  8. 92 votes

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  9. SNC game crashing

    Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. MTGアリーナ 不正プログラム

    MTGアリーナは運営によって不正操作されています。
    特定のアカウントは1年以上狙い撃ちにされ、現実離れした引き運で
    勝てる訳が無い状態まで追いやられます。
    どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
    100試合やって、対戦相手の土地事故回数は「2」回、
    こちらは土地26枚で「86回」でした。
    信じられないかも知れませんが、本当です。
    また、マッチングも操作されますので、やる価値がありません。
    ゲーム開始時点で勝敗が決まっているのです。
    このゲームが何のために存在しているのかすら疑問ですし、
    サポートも運営同様、役立たずの無能です。
    最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
    こんな詐欺まがいな事まで始めたらもう終わりです。
    世界選手権等の配信されるゲームでドラマチックな引きを見せ、
    いかにも魅力的に映るようにしたいのでしょうし、
    課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
    結果、MTGアリーナは絶対にやらない方が良いです。
    一度不正操作されたら二度と元に戻りません。時間の無駄です。

    28 votes

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    12 comments  ·  Events  ·  Admin →
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  11. Forced concede because opponent took too long

    Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…

    28 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    45 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  13. Wrong pet showing

    If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.

    14 votes

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  14. infinite loop

    Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"

    It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).

    Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.

    21 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. 50 votes

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  16. 78 votes

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  17. Gold Wild cards drop from Mythic packs

    So I would like you to make it so, GOLD wild cards, can't drop in mythic packs, maybe just have them drop mythic wild cards instead?

    16 votes

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    2 comments  ·  Store  ·  Admin →
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  18. Can not sacrifice ollenbock escort during combat

    Playing on iOS iPad
    Premier draft
    Opponent attacks, I declare blockers, ollenbock escort and another creature. Before damage I want to sac the ollenbock escort to pump the other creature. I am not given the option to sac the ollenbock escort and both my creatures die.

    42 votes

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  19. historic alchemy

    please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.

    52 votes

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  20. Cant login

    Cant login as it cannot authorize my login

    96 votes

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