MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9851 results found
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activated abillities wont activate
Activated abilities wouldn't work. I couldn't activate the abilities of any of my creatures in my deck.
27 votes -
Sportsmanship and leaving a losing game by timing out
Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.
But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.
It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are just hoping that the other player will get fed up and concede instead of waiting for all the timer extensions to expire.
My suggestion/question is whether players that repeatedly abandon games, as described above, could either be sanctioned in some way, or warned/reminded that this is bad behaviour that makes MTGA worse for everyone?
Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.
But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.
It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…
34 votes -
Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest
Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.
Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former is a genuine issue while the latter is a subjective quality-of-life modification.
Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.
Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former…
13 votes -
Opponent Executing Inifinite Loop Exhausts My Timer
Playing on mobile using a Samsung Galaxy S9. During game one opponent executed an infinite loop using Cathar's Crusade and Scurry Oak. I had a wrath in hand so I waited for them to make their tokens. I tapped out all of my mana so I could pass turn without having to resolve their triggers. Opponent made about 80 tokens then passed their turn. I noticed that my timer had been running down during their turn even though I was never passed priority while they made tokens. My turn started, I drew a card and they won the match as if I had timed out. I unfortunately don't have a log file because this was mobile.
Playing on mobile using a Samsung Galaxy S9. During game one opponent executed an infinite loop using Cathar's Crusade and Scurry Oak. I had a wrath in hand so I waited for them to make their tokens. I tapped out all of my mana so I could pass turn without having to resolve their triggers. Opponent made about 80 tokens then passed their turn. I noticed that my timer had been running down during their turn even though I was never passed priority while they made tokens. My turn started, I drew a card and they won the match as…
9 votes -
Ban Tasha’s Hideous Laughter
I’m starting this as a prediction that this card will cause major problems.
I’m surprised that this was a preview card, like Wizards is trying to troll us now, or that they think mill is so awesome that this card will get players excited for Adventures in Forgotten Realms, on par with the Tiamat or Drizzt reveals.
You might as well ban this card now, before release. Mill is bad enough, and now this? Clearly Wizards isn’t paying attention. It‘ll either be unfun, OP, or both, but the lack of caring either way by Mark Rosewater and team is evident.
And just when I was looking forward to rotation, too. Shame.
I’m starting this as a prediction that this card will cause major problems.
I’m surprised that this was a preview card, like Wizards is trying to troll us now, or that they think mill is so awesome that this card will get players excited for Adventures in Forgotten Realms, on par with the Tiamat or Drizzt reveals.
You might as well ban this card now, before release. Mill is bad enough, and now this? Clearly Wizards isn’t paying attention. It‘ll either be unfun, OP, or both, but the lack of caring either way by Mark Rosewater and team is evident.
…
13 votes -
Historic Brawl Forever
Historic Brawl is so much more fun than regular Brawl. The larger selection of cards makes it feel more like commander! It's a great way to use older cards other than just playing Historic matches.
72 votes -
Paradox Engine Isn't Banned
Not sure how you missed it but Paradox Engine is completely legal on Arena in Historic and Historic Brawl. It's banned in Commander for a reason... there's no way you should be allowing it in Brawl. What's the deal? Sheoldred is too powerful to include but cards like Ulamog and Paradox engine are fine for a fun and friendly experience???? Why?
51 votes -
Infinite Loop
I got stuck in an opponents infinity loop. This is ridiculous.
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32 votes -
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Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
103 votes -
Sideboard
Sideboard
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254 votes -
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stalling
Every few matches I encounter a player that will wait until the very last second on the clock every turn before clicking continue, never resolve cards until it times out, and drag the game on for as long as possible for no reason whatsoever. This is obviously an issue that needs to be addressed. Please program in functionality to take an average/total of overall 'stall time' spent. If it is extremely high ask the opponent after the duel if it appeared the player was purposefully stalling the game for no reason, word it how you want. If the said player receives enough reports they should be banned for X days and permanently if the issue is frequent enough/longstanding.
I fail to see how a lack of this programming helps your sales when people such as myself hesitate to spend money on your game due to the excessive occurrence of players stalling the game. No one wants to have their playtime wasted by people that do this intentionally.
Thank you for your consideration.
Every few matches I encounter a player that will wait until the very last second on the clock every turn before clicking continue, never resolve cards until it times out, and drag the game on for as long as possible for no reason whatsoever. This is obviously an issue that needs to be addressed. Please program in functionality to take an average/total of overall 'stall time' spent. If it is extremely high ask the opponent after the duel if it appeared the player was purposefully stalling the game for no reason, word it how you want. If the said player…
17 votes -
Exquisite Blood and Marauding Blight Priest infinitely trigger each other
I've noticed in games lately that Exquisite Blood and Marauding Blight Priest have a very unique interaction where one causes you to gain life whenever you do damage, and one causes you to do damage whenever you gain life, causing one to trigger the other over and over infinitely until the other player loses the game. This means that having a 4 cost and a 5 cost black card, as well as ANY card that causes you to gain life OR deal damage, means you immediately win the game with no possibility of a counter, and can go from 20 life to 0 life on turn 5 or 6.
I'm not sure this interaction was intended to work this way, which is why I'm saying anything. It seems a little exploit-y.
I've noticed in games lately that Exquisite Blood and Marauding Blight Priest have a very unique interaction where one causes you to gain life whenever you do damage, and one causes you to do damage whenever you gain life, causing one to trigger the other over and over infinitely until the other player loses the game. This means that having a 4 cost and a 5 cost black card, as well as ANY card that causes you to gain life OR deal damage, means you immediately win the game with no possibility of a counter, and can go from 20…
35 votes -
too many players timing out of games
Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store, etc.).
Thank you in advance!
Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store,…
16 votes -
bosca86 is cheating.
in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends. If not something the game has to offer maybe a new featur and also and a tally?? we always argue on overall scores with teh same player. could that feature be added?????
thank youin addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…
6 votes -
Arena Android App Not Able To Connect To Server
Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.
19 votes -
Network Error
Network error during tutorial. No recovery.
420 votes -
Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
82 votes -
Retrieving asset manifest
Seems like you people have been having this issue for years on multiple platforms. Get your **** together and fix it. I spent money on this game and can’t play it.
To answer your 6 questions above:
1 Open the app on my phone. Nothing else to say
2 iOS but seen people with the same issue on Android , Mac, and Windows too going back several years
3 See attached image that tons of other people have sent. After 20 minutes it says it lost server connection. My wifi is working just fine for other devices and other apps on this device.
4 The game should start
5 Ditto 3
6 I wouldn’t be here if I did. I tried deleting and reinstalling the app. I tried restarting my device
FIX IT!Seems like you people have been having this issue for years on multiple platforms. Get your **** together and fix it. I spent money on this game and can’t play it.
To answer your 6 questions above:
1 Open the app on my phone. Nothing else to say
2 iOS but seen people with the same issue on Android , Mac, and Windows too going back several years
3 See attached image that tons of other people have sent. After 20 minutes it says it lost server connection. My wifi is working just fine for other devices and other apps…15 votes -
Game Rigged ???
I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.
27 votes -
Brawl Matchmaking Bug/Rigged
I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
this is so ********.
i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
i dont wanna play like this at allI played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
this is so ********.
i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
i dont wanna play like this at…27 votes
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