MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
10200 results found
-
Please ban stalling and allow players to report stalling in-app
Please ban stalling, and create a system to allow players to flagg a stalling opponent.
This is a common feature in other strategy games wherein people try to drag out as much time as possible to encourage their opponents to forfeit because of how not fun the game becomes. The mobile version of Risk has a system for this if you need a reference.
Please do something about this.
16 votes -
Second Main Phase being automatically skipped when able to cast spells
Had mana and spells to cast on second main phase. It was automatically skipped.
29 votes -
Stop the clock while stack resolves
While the stack is resolving, STOP THE CLOCK! So tired of losing matches because a large stack takes time to resolve, and triggers pop off and add to the stack. Clock is ticking down and I have no control over anything! Don't run the timer while then stack is resolving.
40 votes -
Game Time Out with Triggers on Stack
Scute Swarm with Ancient Greenwarden. Opponent playing Protector's Shield. Over 500 ETB effects on stack resulted in time out timer running out without option to continue effecting gameplay, and forced a forfeit.
Please remove timer countdown while effects are resolving on the stack.
30 votes -
Massively parallel triggered abilities and draw game warning
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions were gone, the abilities processed normally, skipped my opponent, then came back to me. I played my turn as usual, then on the next, when Iridescent Hornbeetle triggered again, the game froze for a few seconds and then ended in a draw.I expect that the game would not prompt me to take a different action when I'm not taking any actions.
Also, the game should process these stacks of triggered abilities faster. Maybe just don't play the animations if there's more than 10 abilities on the stack? That would speed things up a lot.
Workaround: don't use this strategy, which is a stupid and lazy solution.
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions…
18 votes -
Game Loss due to Opponent Combo off
Game timed out for me while opponent combo’ed off, lost when it went to my turn see linked video. I had zero response was on auto pass for opponents turn, timer started timing out for me, opponent finishes combo and turn my turn starts and I can’t respond to anything game auto selects demonic pact trigger targeting myself.
https://cdn.discordapp.com/attachments/690615101321117806/900944404938887238/video0.mp4
17 votes -
waiting for server
game loads and then stays stuck with a black screen saying "Waiting for server". Its been happening for the last two days. a friend has the same issue for a week now..
My internet and laptop are fine; this is an issue with arena..
Please help
327 votes -
Arena quick draft
Quick draft not registering. I paid 2 times for quick draft.I play 1 game and when I try to play next round the quick draft is non existent. It asks me to pay again for draft .
24 votes -
Auto pass bug
When using the auto pass button on opponent's turn, it does no work. I still have to click resolve manually on each effect. I use arena on android os. Auto pass functions normally on my turn.
25 votes -
Getting: "Authentication failed for _username: Timeout" error when trying to log in on both PC and Android.
Getting: "Authentication failed for _username: Timeout" error when trying to log in on both PC and Android.
22 votes -
loading initial scene crash
loading initial scene crash
56 votes -
Authentication Failed
So it happend again the Authentication failed again and again. I hope this time you will fix it for good.
26 votes -
Direct Challenge and Friend Challenge bugged
The only way to challenge friends is via Direct Challenge and you both have to issue a challenge and know each other's name. Clicking on the Silhouette in the lower left hand corner and issuing a challenge don't work anymore and hasn't since the last two updates. I have tested this on both desktop computer and mobile phone.
63 votes -
Cheating and hacking
Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything
24 votes -
Traditional Standard Ranked win not increasing Constructed Rank
I have won multiple matches of Traditional Standard Ranked and then realized that my Constructed Rank went nowhere. I am sitting as Platinum 4 with 0 pips when I should clearly have more.
23 votes -
Can't report bug
I can't seem to report a bug about the game getting stuck. The site doesn't seem to explain further as to why my bug could not be submitted.
32 votes -
rope
You guys need to penalize rope burners. At least in anything outside of standard play.
Once, fine after that, you've given an exploit that is used to an obnoxious advantage.
"give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.
12 votes -
Game Timer Bug
Game Timer Freeze
so my oponent was losing the game i was going to do the final blow and then he just stoped to play and let the timer go downat one point the timer have go to Zero and he did not lose a timer counter and the timer stoped and stay there for infinit time.... forcing me to drop the game and give a free win to my oponent
it about time you hire a real programer
30 votes -
Mastery XP Card Rewards Not Being Received
After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!
25 votes -
Constructed rank stuck at gold rank tier 4
IOS. Play is buggy. I have to exit program to get gp and constructed rank doesn’t”t change regardless of wins.
11 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?