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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10174 results found

  1. Tutorial popping back up after latest update

    Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.

    13 votes

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  2. Fleem cosmetics

    I preordered the Mastery Pass, which should have qualified me to receive the Fleem cosmetics, but I have not received them.

    23 votes

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    3 comments  ·  Events  ·  Admin →
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  3. Randomly kicked from game and given loss during draft

    Pretty much the title. Was playing duskmourn premier limited and in the middle of a game apropos nothing it kicked me from the game. It didn't initially give me a win or loss, so I played another game. After I won that second game, it gave me both a win and a loss and ended my draft (3rd loss). Playing on windows

    169 votes

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    37 comments  ·  Events  ·  Admin →
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  4. Jumpstart deck is almost all lands

    For the Avatar Jumpstart Event, I chose the Relentless and Rebelling packs. The resulting 40-card deck had 27 lands and 13 spells, which is completely unplayable. This was a waste of a Jumpstart token because I basically cannot win, unless my opponent forfeits due to a timeout. I simply run out of spells before I can get within striking distance.

    12 votes

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    7 comments  ·  Events  ·  Admin →
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  5. Tutorial bug

    There is a big issue on the 4th ennemy on the tutorial !
    Can you fix it ? There is a bunch of cards blocking and I can't choose the card to summon monster for the last steps !!!
    Please fix it ! I want to play Magic Arena !!!

    36 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. audio

    Platform: Ipad 9th / Ios 18.6.2
    After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.

    25 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Final Fantasy Set Completionist II achievement bug

    Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.

    33 votes

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  8. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. Invalid decks?

    Some decks with sideboards are now invalid? It says decks cannot have more than 15 cards in sideboard, not more than 8 shown? Why is deck now invalid?

    27 votes

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  10. 26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Achievement "Death by Vanilla" bugged

    Hello, I just played a game (Historic) where I cast more than 5 creatures, all of them without any abilities, and won - but still did not get the Death by Vanilla achievement. I have read on Reddit that other people had the same issue.

    29 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Fleem

    Missing Fleem cosmetics after buying the mastery pass

    24 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Fleem Cosmetics

    I purchased the mastery pass, did a draft and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has

    24 votes

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    0 comments  ·  Events  ·  Admin →
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  14. No sound effects and persistent image artifacting since recent updates

    Music works, but since the last update I have zero sound effects. iPad Pro, redownloaded app and tried to fix files. There is also persistent visual artifacting that makes it difficult to see my hand.

    24 votes

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  15. Bug with the DragonHand Shadow tutorial battle

    I had some issues trying to win this tutorial, at the moment I need to block with the "Confront The Assault" card I Can't select the spirit tokens because i can't see none of it.

    And cards at some point of the tutorial just stack on a side of the screen and due this I Can't interact with the cards, basically the cards are not placed in the right place. I upload a picture of this.

    35 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. sideboard

    I currently have standard decks with 15 cards in the sideboard. When I attempt to save a deck with 15 cards in the sideboard, I am getting an error message saying that "a deck cannot have more than 15 cards in the sideboard"

    34 votes

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  17. Spark continues after tutorial is done

    Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Achievement not granted - Yargle

    I just won a game where I only cast a couple vanilla creatures and a load of planeswalkers and won. Should've got the Yargle Achievement but didn't, my deck list is below

    22 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. Mac OS. Cannot Purchase Gems.

    I cannot purchase gems. Every time I click to purchase more gems, I get stuck on the "Waiting for Server" screen. Its been like this for 7 minutes.

    14 votes

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    4 comments  ·  Store  ·  Admin →
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  20. Draft loss bug

    Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player

    839 votes

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    80 comments  ·  Events  ·  Admin →
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