MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Crash after spending Draft Token
I attempted to join a Premier Draft of Final Fantasy by spending a draft token, and as it was loading, the game crashed and logged me out. I can not log in.
6 votes -
Client crashing following update
Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.
22 votes -
Client crash - Null Reference Errors
Platform: Windows
This bug just occurred randomly in the Aetherdrift Quick Draft event. It has occurred 2 games in a row, when a counter is added onto my permanent it causes a loop to then cause the game to slow down and eventually crash. When joining the game again it would not render anything but the field which caused my timer to be "consumed". The work-around was to ALT+F4 multiple times and reconnect. Seems to occur if you add a counter to a vehicle.
I have attached the logs. It appears that there are a few null reference exceptions…
1 vote -
Crash while using Fabled passage
I am playing on Android 14 on a Fairphone 5. The game keeps crashing when I play the Standard Mono G Landfall deck while I am searching with Fabled Passage for a land. Restarting my phone did not help and I can reproduce at every time.
6 votes -
Crash with New Update
Just downloaded new update. The game crashed at the beginning of the match. I was able to rejoin then it crashed again. I rejoined, it crashed, and then I couldn't rejoin the match without it crashing. Happened as soon as I attacked with Ragavan, same card crashed the game twice, the second time was spontaneous though. Dang, I was gonna win too lol. But yeah, please fix, want to get back to playing.
Also, I troubleshooted, force stopped and cleared cache, android can do that quickly. Was still crashing, and the error is new,…
2 votes -
Playing X cards causes a game crash
When playing on android (latest update) when playing certain cards (in my case brazen borrower and Rankle - eldraine) the card will resolve and then automatically cause a game crash. I have tested this over 5 or 6 games and it is consistent (within historic brawl). If I attempt a reload I will connect to the game and then crash again. This repeats until I assume I time out and lose the game. While I can remove the offending cards, it lowers the game experience for me, even more so when running fairy tribal. This has only started occuring…
1 vote -
Mobile crash issue when switching apps
I use MTGA when commuting and I need to switch to my bus or train ticket app when boarding. This causes the MTGA app to crash and restart. I am allowed to reconnect to the previous game after selecting the right format, but this does cause a big delay that can cost a turn or a forfeit if not fast enough. I also don't want my opponents getting the idea that I'm doing this on purpose. I think this should be looked at for a future patch for mobile as I am finding it to be a big issue and…
2 votes -
Crash when joining match
Game crashing when attempting to join some games. See images attached. When attempting to join some games there seems to be either some coding bug or possibly someone hacking to get a Disqualified win. The images show the loading text all messed up and repeating itself and another language that looks similar to arabic. Can't even submit log because game will not stop crashing until the match that started has timed out. Even attempting to close and clear cache does not remedy the issue of it crashing. Anyone else having this issue?
2 votes -
Crash and match loss
It happened to me many times in the last weeks, that the game crashes as soon as an opponent is found and the match is ready to be played. Then, if I try and open the game to reconnect, I find a bugged loading frame as in the attached screenshot, and when I finally manage to get back into the game, the match I was about to play is considered as a loss.
This happened to me with premier draft, ranked and standard event matches.3 votes -
Chulane mobile crash android
The game crashes whenever Chulane, Teller of Tales enters when I play on mobile! Can't take screenshots because the game immediately crashes when I play Chulane and won't reopen until, I assume, the game times out
2 votes -
MTGA Crash
Sometimes when I start the game it freezes from the begginig, sometime I get to play a match but the it suddenly freezes. On other occasions, if I move the cursos above the daily quests it also freezes. In short, I can play MTGA Arena on my PC.
Windows 11 pro
intel core i5, 9500 3.00 ghz
32 gb ram
500 gb ssd2 votes -
Verdant dread crash
Verdant Dread (YDKS) crashing the client after third activation of the ability during the game, more specifically after selecting which card to manifest dread. Playing from an android smartphone.
1 vote -
Crash on Android
Since the update of July 24th 2025, when playing creatures with hyperspace or while conceding, losing, winning a game. The app crashes.
This cost me an entry fee for a quick draft.....1 vote -
Game crash during match
Game is crashing during match and can’t open game until match times out
2 votes -
Game crash when connecting to opponent
When connecting to opponent, the game sometimes crashes and when it happens you would think to just to reopen the game and reconnect to the match (encountered in ranked/historic brawl/unranked queue) but it just keeps crashing upon trying to connect and will only be able to get back into the client when the match is over.
Have heard from reddit that the only solution is to login to the same account through another device but could not try due to my phone being unsupported.
Please fix this it is very annoying and really spoils the fun.
6 votes -
Arena crash in the middle of a game
Yesterday I was playing Premier Draft from EoE and suddenly Arena crash and get connected 3 turns later. Due to this problem I get my 3 loss and lost my gems.
I ask youtu refund my gems
I didnt get the sreenshot but I trust that you can check it out
Thanks!1 vote -
Constellation game crash bug
The game crashes when constellation triggers resolve.
1 vote -
Black Screen, Game Crash,
When I attempt to open the game, the screen goes black. Sometimes a cannot connect to server error occurs. I am on a Mac M1. The bug is somewhere in the AKsoundengine. This is a new bug for me. It has been happening for weeks now.
3 votes -
Crash on uncounterable spells
The android app crashes when uncounterable spells are cast s22 phone.
1 vote -
Game Crash on Matchmaking
Bug:
Was queing for Standard Ranked and got booted from game client on PC (Windows through MTG Arena Client). Upon re-entry was booted immediately back into matchmaking with attached image appearing before matchmaking ends and boots back out. Has happened 4+ times in a row, just happened today on April 5th 2025.
3 votes
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