MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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177 results found
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Match crashes after sacrificing something
I'm unable to play MTG Arena in my Android device because it crashes always when I or my opponent are sacrificing something (Clues, Movilize tokens, Treasures, Evoke, ...). The game freezes and my timer goes on without chance to respond or even surrender the match (the button just disappears after trying to surrender).
5 votes -
Underworld Breach casting Pyretic Ritual sometimes crashes the match
I have an Underworld Breach on the battlefield. Sometimes, using it to escape a Pyretic Ritual causes the game to crash. Usually, I can resolve it without issue, but often the third or fourth casting of the Pyretic Ritual in the same turn causes the error. I have not been able to reproduce the bug casting any other spells.
The error code says it results in a draw, but in a ranked game I lose ranking, so it seems to count as a loss. I have experienced this bug both in ranked and in bot matches.
On PC
1 vote -
My game crashes whenever a token dies
Whenever one of my tokens is destroyed, the game immediatly stops responding, and I'm forced to restart arena, making me lose the match.
At first i thought it was a connection issue, but then I noticed that the games run smoothly as long as no tokens are destroyed.
I play on Android, and for some reason the Capture Log button doesn't work as well, so I couldn't get it to compliment the post.16 votes -
Mobile crashing
Mobile game crashed mid matches. Wouldn't allow me to select blockers. Losing my draft that I had to pay my gems in is not okay if it isn't my fault.
2 votes -
App crashes on startup (Android)
Steps to reproduce:
- open the appPlatform: Android 16
Expected result: there's a loading screen then the landing page opens
Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes
3 votes -
Games Crashing ("Waiting for Server")
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same…
4 votes -
game crashing
Played a game and it keeps crashing. wont let me force quit the match or anything.
1 vote -
Crashes every game when casting spells
I use an iPad mostly for this game but just for troubleshooting I tried to play on my android galaxy 23 ultra and it wouldn’t even load up. It is just crashing immediately and goes back to my Home Screen where the app icon is. On the iPad I have tried repairing the game files and uninstalling it and clearing the cache but nothing works. As soon as the tmnt arrived I never worked properly. This app became trash. I have been playing since 1994 and I enjoy the game so please help me fix this.
3 votes -
App Crashes after update (Feb17, 2026 Midweek Magic)
When I try to go to Deck, the app crashes.
3 votes -
Game Crashes
Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.
Deck
1 Unlicensed Hearse
3 Infernal Grasp
2 Voltage Surge
4 Sheoldred, the Apocalypse
2 Sheoldred's Restoration
4 Liliana of the Veil
2 Tear Asunder
4 Titan of Industry
4 The Cruelty of Gix
4 Bloodtithe Harvester
4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
4 Swamp
1 Mountain
1 Boseiju, Who Endures
4 Haunted Ridge
4 Deathcap Glade
1 Rockfall Vale
4 Ziatora's Proving Ground
4 Sulfurous Springs
3 Karplusan Forest1 vote -
Game Crashed after randomly losing the server connection
Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.
3 votes -
Draft Crashed
MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.
Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.
Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.1 vote -
MTG Arena crashes when playing Dog Walker card
Bug while playing MTG Arena (09FEB2026):
Select Dog Walker from hand to play.ANDROIDMTG Arena crashes, focing olayes to reopen app, wasting timeouts.Expected result is to be able to play card.Cannot take screenshots because game crashess and closes.Nno work around, except selecting another card to play.
3 votes -
Crashing in critical moments
Cannot open store, cannot draft on android crashes happens as soon as it loads, need refund!
1 vote -
Arena keeps freezing randomly during games
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then…
4 votes -
Crashes on Win11 PC, Quick Draft
Hi. It's the third time I lost an event (2x PickTwo Draft and 1x Quick Draft) because of game crashes. I don't know what to do. I couldn't find what's causing it yet. It happens only with MTG Arena, no other app on my PC crashes. I've made 2 more tickets before this one and I still didn't get an answer on any of them. Please, what can I do to fix this? Thank you in advance.
The game crashes after I start the game, during any turn. Sometimes the first one, other times later on the…2 votes -
New Update crashes the game
New update (3/31/26) crashes the game.
1 vote -
Chaos sewer crashing app
I did and pick 2 draft on android and drafted 2 chaos sewers.
Whenever I cast one and had it Blight it crashed my whole phone exiting the app.
Then when I returned and tried to block the whole like of creatures would just slide left and right costing me the game.1 vote -
After TMNT update game is crashing all the time
After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.
2 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…3 votes
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