MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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186 results found
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Endless queueing for Omenpaths/Final Fantasy events
On Mac, Ranked Pick-2 Omenpaths & Ranked Premier Final Fintasy Draft build queues but never ready up. In the queue building screen for the Final Fantasy event, the draft pod displays four spots only.
4 votes -
Make the game native to Apple Silicon
Hello! I love playing the game but currently it drains the battery and makes my M1 pro mac really hot. I would love it if you could make a native version for Apple Silicon.
4 votes -
MTG Arena crashes at launch
Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.
I'm on a Macbook Pro M1
Sonoma5 votes -
Connectivity Issues
because of todays broken server i got this deck autopicked for my draft. i want my money back.
using mac os2 votes -
Unable to start a match
Since the update to v 2025.49.20.3076.1156372 on Mac, I am unable to start a match. The system goes through normal "Searching for Opponent" then when it goes to "Start Match", it flickers black then goes back to the Home screen
4 votes -
American Flag Sleeves Bugged
Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.
can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.
6 votes -
Sideboard
Unable to move cards to sideboard by dragging from main deck. Noted on iOS and Mac.
1 vote -
Game crashes anytime I try to play or open the deck creation screen.
My game can load the main menu and I can click into the store. Anytime I try to click 'play' any specific event or go to the deck screen the game crashes immediately with no error message. I've updates my mac, I've uninstalled and re-installed the game but nothing works.
5 votes -
full screen
- Give us the steps to reproduce the bug
Scenario 1. When joining games
Step 1. Settings > Graphics > Full Screen
Step 2. Click play to wait for a game
Result. Game gets out of Full ScreenScenario 2. When leaving games
Step 1 (in game). Settings > Graphics > Full Screen
Step 2 (after the game ends). Leave game
Result. Game gets out of Full Screen- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Game gets ouf of Full Screen automatically
- Enter the expected results of the feature
…
33 votes -
crash
I'm on arena for mac os. Arena crashed partway through a powered cube draft which badly compromised my deck.
1 vote -
store
I'm on mac and launching mtga through epic games. Whenever I try to make a purchase through the in game store the game is just stuck in "waiting for server" forever.
2 votes -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
14 votes -
Unable to get Collection
Hi, since April 24th I can't access the Arena server with the following error message: Unable to get collection. On April 23rd you did a server maintenance, apparently with an update to version 2025.47.35. I'm stuck on 2025.47.10 and my Epic Games Launcher (I have a Mac) still doesn't show any available updates. I can assume that this is the problem, but I can't find a solution. For now it's impossible to play.
7 votes -
karakyk guarian
Karakyk Guardian not losing hexproof.
I lost a match in quick draft due to karakyk guardian not losing hexproof after dealing damage to me.
Log taken right after the match (attached). Please refund! It ruined my draft!
I'm using a mac m3 with sonoma.
3 votes -
Instants in the 4th introduction match
In the 4th intro match the instant to create 3 1/1 spirit creatures fizzles out and doesn't actually create the tokens. I can't move on with getting through these intro matches.thisbis happening on both Android OS and Mac OS. This more of a system error itself.
3 votes -
Black Screen, Game Crash,
When I attempt to open the game, the screen goes black. Sometimes a cannot connect to server error occurs. I am on a Mac M1. The bug is somewhere in the AKsoundengine. This is a new bug for me. It has been happening for weeks now.
3 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menu-
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
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Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
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Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed…
18 votes -
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Bug after update
Mac user:
Version : 2025.51.0.3347.1173794No text can be read other than abilities. Text is replaced by grey boxes. Backs of cards are also just blank grey backs.
1 vote -
Retrieving asset manifest
Seems like you people have been having this issue for years on multiple platforms. Get your **** together and fix it. I spent money on this game and can’t play it.
To answer your 6 questions above:
1 Open the app on my phone. Nothing else to say
2 iOS but seen people with the same issue on Android , Mac, and Windows too going back several years
3 See attached image that tons of other people have sent. After 20 minutes it says it lost server connection. My wifi is working just fine for other devices and other…15 votes -
Payment Widget doesn't load
When trying to purchase Gems via the Mac app, the app loads a spinner that says connecting to server. It never leaves the page and I need to exit.
1 vote
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