MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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MTGA Crash
Sometimes when I start the game it freezes from the begginig, sometime I get to play a match but the it suddenly freezes. On other occasions, if I move the cursos above the daily quests it also freezes. In short, I can play MTGA Arena on my PC.
Windows 11 pro
intel core i5, 9500 3.00 ghz
32 gb ram
500 gb ssd2 votes -
Crash on Android
Since the update of July 24th 2025, when playing creatures with hyperspace or while conceding, losing, winning a game. The app crashes.
This cost me an entry fee for a quick draft.....1 vote -
Game crash during match
Game is crashing during match and can’t open game until match times out
2 votes -
Game crash when connecting to opponent
When connecting to opponent, the game sometimes crashes and when it happens you would think to just to reopen the game and reconnect to the match (encountered in ranked/historic brawl/unranked queue) but it just keeps crashing upon trying to connect and will only be able to get back into the client when the match is over.
Have heard from reddit that the only solution is to login to the same account through another device but could not try due to my phone being unsupported.
Please fix this it is very annoying and really spoils the fun.
6 votes -
Arena crash in the middle of a game
Yesterday I was playing Premier Draft from EoE and suddenly Arena crash and get connected 3 turns later. Due to this problem I get my 3 loss and lost my gems.
I ask youtu refund my gems
I didnt get the sreenshot but I trust that you can check it out
Thanks!1 vote -
Constellation game crash bug
The game crashes when constellation triggers resolve.
1 vote -
Game Crash on Matchmaking
Bug:
Was queing for Standard Ranked and got booted from game client on PC (Windows through MTG Arena Client). Upon re-entry was booted immediately back into matchmaking with attached image appearing before matchmaking ends and boots back out. Has happened 4+ times in a row, just happened today on April 5th 2025.
3 votes -
Crash on uncounterable spells
The android app crashes when uncounterable spells are cast s22 phone.
1 vote -
arena crash during draft
My arena client crashed during a premier draft and i was unable to finsih the game giving me a loss
1 vote -
Enter the battlefield crash
My client is crashing whenever an ability is triggered by something entering the battlefield in game. This has caused me to time out, miss turns and lose games
1 vote -
Generating Too many Scute Swarm at Once Causes Game Crash & Match Loss
When using a Scute Swarm with a Mass Land-Recursion such as Splendid Reclamation, it causes the game to crash, leading to a match loss.
1 vote -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
1 vote -
Aetherdrift Chimil Quick Draft crash / disappearance
I paid the entrance fee, and a few picks into it the draft stopped working. I went back to the home screen to try to go back in but the entire event disappeared.
7 votes -
Crash: Toski, Bearer of Secrets
On Android, whenever I play Toski, Bearer of Secrets, that app crashes and throws me from the game.
1 vote -
Teferi time Raveler Crash
Any time I cast Teferi Time Raveler in Best of three Timeless The Game closes out. When I try to restart the client it closes out again. The client only seems to be able to open again after the match times out and I lose
2 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
Crash in Cube Draft
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
MTGA crash windows 10
Hi!
For about four weeks now, I've been unable to play MTGA on my Windows PC or Windows laptop. The program crashes after the first or second game (sometimes evem before playing at all), and I have to close MTGA and restart. This problem is causing me a lot of frustration, exhaustion, and stress. I can play on my smartphone, but the game performance is reduced. I'd like to know if the problem is permanent or if an update will fix it. I've followed all the suggested steps to solve the issue, to no avail. Here are de screenshots…1 vote -
Game freez/ Crash "MTGA:exe does not respond"
The game crashes regularly. First the screen freezes and after that I get the error message: "MTGA.exe is not responding" after the first occurrence in a session it seems to happen more often. Reconnection is possible, but sometimes it crashes again even in loading mode, as in the screenshot shown. I've had the problem for about a year. Reinstalling the game didn't work. I've lost quite a few drafts due to the error tmeouts.
4 votes -
Game Crash During Premier Draft
I was playing Premier Draft normally.
My timer was still running but I was unable to do any actions. Then app crashed with different error messages.1 vote
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