MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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164 results found
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App Crashes after update (Feb17, 2026 Midweek Magic)
When I try to go to Deck, the app crashes.
3 votes -
Game Crashes
Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.
Deck
1 Unlicensed Hearse
3 Infernal Grasp
2 Voltage Surge
4 Sheoldred, the Apocalypse
2 Sheoldred's Restoration
4 Liliana of the Veil
2 Tear Asunder
4 Titan of Industry
4 The Cruelty of Gix
4 Bloodtithe Harvester
4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
4 Swamp
1 Mountain
1 Boseiju, Who Endures
4 Haunted Ridge
4 Deathcap Glade
1 Rockfall Vale
4 Ziatora's Proving Ground
4 Sulfurous Springs
3 Karplusan Forest1 vote -
Draft Crashed
MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.
Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.
Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.1 vote -
Doppelgang crashed the game again and again
X= 6 having Doubling Season. crashed. simple yet never fixed from ages ago.
2 votes -
Crashing in critical moments
Cannot open store, cannot draft on android crashes happens as soon as it loads, need refund!
1 vote -
Crashes on Win11 PC, Quick Draft
Hi. It's the third time I lost an event (2x PickTwo Draft and 1x Quick Draft) because of game crashes. I don't know what to do. I couldn't find what's causing it yet. It happens only with MTG Arena, no other app on my PC crashes. I've made 2 more tickets before this one and I still didn't get an answer on any of them. Please, what can I do to fix this? Thank you in advance.
The game crashes after I start the game, during any turn. Sometimes the first one, other times later on the…2 votes -
Arena keeps freezing randomly during games
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then…
4 votes -
Mobile app crashes whenever a vehicle is crewed
Whenever a vehicle is crewed and comes onto the field, the mobile app crashes.
2 votes -
New Update crashes the game
New update (3/31/26) crashes the game.
1 vote -
Chaos sewer crashing app
I did and pick 2 draft on android and drafted 2 chaos sewers.
Whenever I cast one and had it Blight it crashed my whole phone exiting the app.
Then when I returned and tried to block the whole like of creatures would just slide left and right costing me the game.1 vote -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…3 votes -
After TMNT update game is crashing all the time
After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.
2 votes -
Games freezing
my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes
21 votes -
App Crashes after Midweek Magic updat
App Crashes anytime I go to Deck, goto to Play, or start any match.
1 vote -
MTG Arena crashes when playing Dog Walker card
Bug while playing MTG Arena (09FEB2026):
Select Dog Walker from hand to play.ANDROIDMTG Arena crashes, focing olayes to reopen app, wasting timeouts.Expected result is to be able to play card.Cannot take screenshots because game crashess and closes.Nno work around, except selecting another card to play.
2 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
19 votes -
Heliod Sun-Crowned
1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when is…3 votes -
Crashing Wave wouldn't let me submit
Casting crashing wave and it wouldn't lee distribute stun counters to creatures and timed out and fizzled
1 vote -
[BUG] Deafening Silence and Crashing Footfalls
Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.
1 vote -
Android Application Crashes randomly after claiming items or trying to join drafts/games
I recently updated app to play lorwyn eclipsed on android app. After multiple crashes I was able to clear the cache and the app loaded. I was able to purchase gems and the mastery pass. I bought and started a draft. As soon as I clicked begin the app crashed and was unable to return me to the draft. I checked on PC and it auto selected my craft deck for me, wasting my gems.
App still crashes when trying to open draft deck.
2 votes
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