MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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141 results found
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My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
Quest and reward gold is not added to my gold total
On iOS. Every time I am awarded gold it does not add to my gold total. I repaired the game files, logged out and back in, but the gold is still missing.
1 vote -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
9 votes -
Numbers show as blocks
Updated to latest version January 14, 2026 on iOS mobile. All card names, creature types, power/toughness, quest reward amounts, and life totals blurry blocks rather than numbers. Card rules box text still visible. Had to scrape through a draft match guessing at stats and life totals. App is unusable until resolved.
5 votes -
Unhinged island
You cannot purchase unhinged island in daily deal today, all other 4 basics are showing but no island
9 votes -
Basic Island (Unstable John Avon) missing under Daily Deals in the store.
On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.
I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.
Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.
Usually in the past, all five basic lands are available for purchase.…
1 vote -
Daily Deal Purchase didn't get Foundations Pack. Paid 900G, had 3 packs already, purchased Foundations pack, still have 3 packs .
Win 11, up to date.
Having multiple Graphics issues (no graphics on Packs and Cards) BUT this is about a Store purchase.
Have 3 unopened Airbender packs already (packs appear black-graphics issue).
Went to Daily Deals. Purchased Foundations pack for 900G. Go to Packs, still only have the 3 Airbender packs.
What gives?1 vote -
layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format
- Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.
cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.
6 votes -
(Bug) Text not readable on mobile
- Steps to reproduce: open app and view a quest or start any game
- Android
- White or black blocks cover large portions of text
- I can read cards and quests
1 vote -
MTG Arena Unplayable on Xiaomi 13T Pro After TMNT Update – Unreadable Text, Lag, Freezes, Lost Progress
I’m playing on a Xiaomi 13T Pro running Xiaomi HyperOS 3.0.4.0. Since the TMNT update on Tuesday, MTG Arena has become effectively unplayable on my device. Text and numbers are replaced by unreadable square boxes, and inputs are severely delayed (for example, trying to play cards from my hand). This regularly results in the game freezing entirely or timing out, which directly causes avoidable losses.
This issue has been happening consistently since the update, and it has already made me miss multiple daily quests and ongoing progress/rewards. As someone who plays every day, this is extremely frustrating and has…
5 votes -
Winning does not Count
Winning does not Count after any type of game. After a game is finished both victory and lose screen take a few more seconds than usual to appear and then my wins just dont count. zero progression for battle pass, daily/weekly rewards, ranking....just nothing. Without those rewards im not interested in playing at all.
8 votes -
Best of 3 match didn't gave experience and quest progression. Don't know about other type.
Title explain the problem
1 vote -
claimed experience
After receiving the 1000 experience as the reward through in-game mail, I received the prize for the level gain. It took a few minutes to update on the tracker on the Mastery tab.
The issue came when I played another match, cleared one of my daily quests, earned 750 xp and gained the same level I had gained for the bonus experience listed above.1 vote -
Fairy
Every time I come back to the menu from a match or just opening the app, the tutorial fairy will do the “What an adventure! You’re on your way to becoming a great plainswalker. You’ve got a quest. If you complete it, you’ll get a reward. Go here when you’re ready to play again”. It’s been like 3 months of this and I keep hoping to see it patched with every passing update. I am on mobile iOS
3 votes -
Tutorial Faerie never stops talking
I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.
“What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.
While not game breaking, this is incredibly obnoxious…
4 votes -
Rewards missing
SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding
7 votes -
All Numerical values Are Blacked Out
I'm reporting an issue I've been encountering while using the MTG Arena Mobile app. All numbers are Blacked out / replaced by black or blue squares. Life totals, daily quests coin values, creature's power and toughness, and any any buffs or alterations to creatures seem to be affected. I haven't noticed any card text differences, other than creatures P &T. I have updated the app, tried closing out the app and reopening it, and lastly restarted my phone. Nothing has changed.
1 vote -
1 vote
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Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…3 votes -
Change concession feature to sorcery speed or get rid of "Attack With 45 Creatures" daily challenge.
I have posted this before and I am repeating this because I think it's important. Tired of getting stuck on this challenge because opponents exploit a problem with the game that shouldn't even exist. Players IRL don't concede at instant speed, and if they do it is considered bad manners and condemned. Why allow it in the virtual version of the game? Just code it out of the game. Worried about players having to sit through infinite combos? Great point... band infinite combos, these are just exploits too. Any way, still hate this feature, still wish you'd fix it, still…
1 vote
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