MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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106 results found
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hacking opponent
It seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily…
3 votes -
Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
Not gaining xp for mastery
I just finished my daily 15 wins and my mastery xp is still at 0/10000 until lv. 9 it hasn't moved in a while, it didn't matter if i won in ranked or unranked standard play. 06/04/2026
1 vote -
Starter deck game sucks at the moment
I’ve just played 10 games in a row in the starter deck challenge trying to meet my daily win goal. 10 times in a row I had anywhere from a decent hand to good, and was paired against someone with the perfect synergies hand. WTF. I’m not the best magic player in the world, but ****, how are my card draws awful 70-80 percent of the time, and my opponent has a perfect synergy 70-80 percent of my games. Something has to be corrected in the matchmaking or card draws or something. This is ridiculous, and I’m thinking I’m just…
2 votes -
Game is freezing with spells with options
I keep getting kicked out of the game after it freezes. I’ve done some experimenting, and it only seems to happen when I play card that requires a choice; ie, something with kicker or a quest. Before the option happens, the game freezes and the music skips. Next thing I know, I’m out the game. So now I can’t progress in Ranked.
Now I’ve lost several casual games, too. But most of my decks have cards like Chocobo kick and not only can I not cast them, I try to open the app and it just brings me back…1 vote -
stop inflation
it is being covered in media the drop in arena players due to mtg keeping on increasing costs. Ie latest daily challenge - cast 40!!!! Forty!!! creatures for 750 gold. I remember when it was 20. then 30 is a pain. Forty!!!
you are doing inflation / grind cost things like this on many aspects of arena now. Stop it before player frustration and drop outs reaches level where more frequent delays and fails to get a match occur and then the whole thing declines rapidly.
feed this back to the knucklehead mouthbreather execs that think they know all but…
2 votes -
Pick two draft vanished
Hi, I was playing pick two draft, then checking my quests and could not reenter or start a new run. The event just vanished. The other TMNT-events are still there. If the pick two draft event just ended, then it wasnt announced and I didnt get the gems for the wins I had.
Kind regards
4 votes -
Booster Pack Purchase not delivered
Purchased a booster of Aetherdrift from the Daily Deals for 900 gold. Store UI says the pack was sold, and Golden Pack progress moved from 0/10 to 1/10. I then purchased 9 boosters of Secrets of Strixhaven (in a 3 and 6 bundle respectively) and triggered the Golden Pack. After which I go to the Booster Pack opening section of the UI, only to find the 9 Secrets of Strixhaven boosters and 1 Golden Pack, but no Aetherdrift booster. Upon returning to the Store UI, the daily deal confirms that the Aetherdrift booster had indeed been claimed.
Also, the "drop…
1 vote -
Wizards, the wisp tutorial keep showing up every single time i click at the main
Wizards, the wisp tutorial keep showing up every single time i click at the main interface of the client, where the quests are, telling me to complete them. Other people reported this and this bug persist after 2 months. Please, fix that, because it is extremely irritating every single time we opne the client and finish a match for this to happen.
3 votes -
week 2 of client stuck on "waiting for server" spiel
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all…3 votes -
Stop rigging the deal
Every single time I get to go first you give me absolutely nothing as far as cards go in my hand. I can't do anything and when it's the opponent's turn I get 15 freaking land in a row. What the **** is going on. This game is so rigged. It's not even funny. Stop forcing me to play against the same decks over and over and over giving me no cards so they can just play all their creatures and win the game every time it's f****** pointless wasting everyone's ******* time deal it fairly and stop dealing me…
2 votes -
my weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours!
My weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours! WTH WotC!?!! Now I just don't want to even bother to play this week. Its been shown that daily and weekly battle pass **** just makes poeple feel like its work instead of fun, it definitely makes me want to plsy less but once you get the Mastery Pass if you don't do at least the weekly it feels like a waste of money. DO BETTER WotC
BTW the screen shot proves I got screwed over. How could I…
1 vote -
Missing Mystic Pack
Playing on Galaxy Tablet. Just won Alchemy Game. This got me to the next step on the Mastery Track which happend to award me a standard pack. I did not go and open the Standard pack straight away. Wining the game also completed the daily Spells event and tipped my gold over the threshold to buy another pack. So I went to the store an purchased a Mythic Pack. After this I went to the Pack expecting to find two packs and open them. The was only to Basic pack to open, the one from the mastery track. The Mythic…
1 vote -
Spark Tutorial Fairy Stuck
The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.
2 votes -
Game crash
My game crashed at the end of game two of a match as I was attacking for lethal. I did not get credit for winning, nor did I get credit for winning game one or gain progress on my quests. It was very frustrating to not get credit for a long match. I would appreciate my account being compensated accordingly.
2 votes -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted…1 vote -
Client Stuck on "waiting for server" spiel.
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all…2 votes -
week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't…2 votes -
Change the rules text for "Protection"
I was under the impression that The One Ring gave me virtual invincibility until my next turn after it enters the battlefield (if played), because the text when I hover over it says that a player with Protection from Everything "...can't be... dealt damage...," but apparently that is NOT the case, because apparently Questing Beast craps all over that. That would have been nice to know before I decided to play my copy of The One Ring instead of my Doomskar while my opponent had a Questing Beast in play. You should seriously consider changing the wording of…
1 vote -
week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't…1 vote
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