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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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117 results found

  1. Tutorial Faerie never stops talking

    I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.

    “What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.

    While not game breaking, this is incredibly obnoxious…

    4 votes

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  2. Two Headed Giant

    Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…

    13 votes

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  3. All Numerical values Are Blacked Out

    I'm reporting an issue I've been encountering while using the MTG Arena Mobile app. All numbers are Blacked out / replaced by black or blue squares. Life totals, daily quests coin values, creature's power and toughness, and any any buffs or alterations to creatures seem to be affected. I haven't noticed any card text differences, other than creatures P &T. I have updated the app, tried closing out the app and reopening it, and lastly restarted my phone. Nothing has changed.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Not logging wins/progress

    Not logging daily wins/achievement progress. I've won easily a dozen or so games and nothing.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. 1 vote

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    0 comments  ·  Events  ·  Admin →
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  6. Please don't mix Alchemy with Historic

    If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…

    117 votes

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  7. Golden pack

    I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
    I would like this bug fixed and if reimbursed me on the golden packs please.
    I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.

    5 votes

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    0 comments  ·  Store  ·  Admin →
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  8. Your game is full of hackers and modders

    I’ve said it before I’ll say it again. This game is minimizable and crossplatform meaning people who are playing on pc or phones are using third party apps. No one can prove it and only you can I’m not putting a single cent into this game until it’s fixed. In reality which this is no one is allowed to cheat. So why am I being dealt this problem on a daily basis? In tournaments they would be banned for life for committing to those actions, mind you in reality people do cheat but that is the circumstances they’d be dealt…

    40 votes

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    137 comments  ·  Gameplay  ·  Admin →
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  9. Game randomly freezes and becomes unplayable

    For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
    Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Fix the matchmaker or I'm done spending money on this game.

    I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
    Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
    *
    **** too buddy.

    20 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Disappointed in the removal of Mastery pass. I can afford $15 and it is the reason I play almost every day. $50 is too steep for me. I wi

    Disappointed in the removal of Mastery pass. I can afford $15 and it is the reason I play almost every day. $50 is too steep for me every release. With Mastery pass, I felt compelled to play daily and built a decent collection. I will probably play less now.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. The User Interface is degrading with each update!

    It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.

    First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.

    Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...

    Then a little while later, I found that I now also cannot…

    3 votes

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  13. Single Player Rewards

    Single Player Rewards
    I am having a great time playing Magic Arena, especially in a busy life when it's harder to spend the time attending/playing Magic the Gathering in person.
    I prefer playing single-player and against the computer (making it possible to put the game on pause because life is busy, etc.) so I would prefer that rewards (Daily Rewards, Battle Pass etc.) also could be earned in single-player mode against bots too.
    Thank you for listening.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. New Set Quests Completed Early

    Hi, I played some Arena this morning thinking that the three quests I had sitting around were quests from previous days, so I completed them to make room for the new quests given upon the release of a new set. The ECL Mastery had already expired, so I got no XP at all; just now, I logged back in, and I do not have 3 new quests, so I am 1500 XP behind on my TMT mastery pass for no reason at all. Why would you grant the quests early so that players can make…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Important card and game data broken/missing after last update

    Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.

    I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Transparency with RNG, algorithms, test results

    A few months back I recorded 1000 of my b01 ranked games, including land draws as a proportion of cards seen (drawn/scried/milled/whatever was on top of my deck). I calculated the probability of that land draw using a hyper geometric calculator. I assumed the odds of land draws should follow a normal distribution with the mean being a land draw that is proportionate to the lands in the deck.

    I found that games were more likely to be .5 standard deviations away from the mean, in each direction, than they were to be close to the mean. About 22% chance…

    6 votes

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  17. Historic Brawl needs reworking

    This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game crashes on galaxy 24 ultra when opening the store

    After the most recent update on galaxy s24 ultra, everytime I try to open the store my game crashes. Im trying to get in to purchase the daily deal (draft token). After a couple of tries I get a message from my phone stating there is a bug.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. Win/Loss confusion

    I just played a best of three match where I won 2 of the three games. I won 2 of the three, but I lost ranks (for the second time in 3 days).

    and my daily wins says Ive only won 1 game (not 2 - which is accurate).

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Sparky is still around

    Despite today's (09 Jan 2026) patches, Sparky is STILL around every time we open the home page telling us about quests,etc. This is extremely annoying: this bug happened in the past, it has always been fixed, please, please do so AGAIN

    5 votes

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