MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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281 results found
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Issue adding sideboard cards on iOS
I’m unable to consistently add sideboard cards when building a deck. This is on the iOS client. For example, I was trying to add 4x sunspine lynx to my deck’s sideboard. If I add all four to the deck first, I’m unable to move any of them to the sideboard. If I just add one at a time to the deck, I’m able to move all but the last one to the sideboard, but I’m never able to get all four into the sideboard
2 votes -
Arena sideboard draft on mobile
The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick
2 votes -
Can't Put more than 7 cards in my sideboard
- Place 7 cards in your sideboard legal in the format you're building for in your deck; place an 8th one; "sideboard" turns red; deck can't be saved.
On PCBro I don't have access to a 15 card sideboardHaving a 15 card sideboardAddedI have found none. Plz hep
3 votes -
Sideboard invalid after 7 cards... decks now unplayable due to being invalid after having more than 7 cards in sideboard. over a week bugged
My Deck is invalid when sideboard is over 7 cards. Used to be able to play standard with 15 card sideboard, now anything over 7 makes decks invalid. So most of my decks are now unplayable due to not having any proper sideboard.
5 votes -
Can't sideboard in Historic Metagame Challenge Bo3 Event
I can't access my full sideboard in the Historic Metagame Challenge Bo3 event. In Ranked historic Bo3 it's fine, but in the event it added an additional Lurrus of the Dream Den to my sideboard. Because of this I can only access my Bo1 cards and am locked out of my full sideboard
5 votes -
Unable to get to sideboard phase
Playing Bo3 standard rankedPC Windows: Unable to sideboard between games. Sideboard phase is skipped. It happen after first and second game. Log attached. I have restarted client during second game.
Expected: Able to sideboard freely without issues.
Log attached
No workaround.Problem was that I have accidentally played BO1 version of deck without sideboard. But should the game enter sideboarding with empty sideboard, I would find problem sooner. Please change this behavior so empty sideboard is shown I user will be aware of this.
1 vote -
Invalid Sideboard Error When Deck Has 15 Cards
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Steps to reproduce the bug:
Open MTG Arena on PC and create a new deck.
Add your mainboard cards as normal.
Add exactly 15 cards to the sideboard.
Attempt to save the deck.
Platform:
PC-
Actual results:
The client displays an error message:“Invalid deck: can't have more than 15 cards in a sideboard,”
even though there are only 15 cards in the sideboard. It prevents saving the deck. Expected results:
The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.Workaround:
Reducing the sideboard…
8 votes -
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Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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mtgacrash2.jpg 383 KB -
mtga crash.jpg 734 KB -
Game where sideboarded out shock and dragonfire.PNG 3918 KB -
Log20200502_164552.log 30 KB -
Capture.PNG 1877 KB -
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MTGA failure bug.png 3001 KB -
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MTGA Bug.PNG 2104 KB -
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Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
YeIXL2o[1].jpg 393 KB -
Log20200419_204500.log 4059 KB -
Log20200419_221848.log 5467 KB -
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Log20200419_180450.log 5233 KB
379 votes -
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can't add more than 7 cards in sideboard in bo3 standard deck
When I try to save a deck with more than 7 cards in sideboard I have the message than my deck can't have more than 15 cards in sideboard
12 votes -
Sideboard
Claims all systems operational. Guess sideboard isn’t a system. Are you fixing this or what. Best of 3 sb in operational.
Put lessons in sb cast divide by zero says no lessons cuz it only gives me access to bo1 sb
Logic behind this is ridiculous. Bo1 sb.. lol1 vote -
Sideboard shows only the 7 first cards
Between games I can see in my sideboard only 7 cards!!
We are only few hours before Mtg Arena qualifier weekend and this problem came up. Please solve it!!7 votes -
Unable to interact/view sideboard bug
Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses
171 votes -
Sideboard not working
Trying to rank up on latter in pioneer going good and then all of a sudden my sideboard is only showing 7 cards instead of 15 really annoying
1 vote -
Unable to sideboard in historic metagame
Hi,
I lost my historic metagame challenge run because i didn't have access to the spell pierces in my sideboard, as half my sideboard was locked off (b01 style), even though my deck is set as a traditional historic deck and i have 14 cards +jegantha) .........2 votes -
SIDEBOARD ONGOING ISSUE
Problem with sideboarding in bo3 due to glitch involving companion.
Been going on for months. Keeps trying to put a second companion into my sideboard. When I manually remove it it functions for awhile before locking me out of sideboarding and giving invalid deck errorsAfter a few hours it fixes itself but then starts up again
Have to delete and reimport deck
2 votes -
Yorion Causing Sideboard to Only Show 7 Cards in Bo3
Platform: Mac, downloaded via Epic
Format: Historic Ranked Bo3
Deck: Yorion UW Control (see attached screenshot)
Issue: My deck has a 15 card sideboard, which is shown in the third screenshot. However, while sideboarding in Bo3 games, my sideboard was only showing the first seven cards (or rather, the first six plus Yorion in the Companion section of the mainboard - see first and second screenshots). I tested a companion-less version of this deck in the same format, and in that match, I could see my 15 card sideboard as normal, which leads me to believe that this…
10 votes -
I cannot create a pioneer deck whit more than 7 cards in sideboard
Whenever i add more than 7 cards to the sideboard i get the invalid deck image about my deck having more than 15 cards in sideboard please need help on a fix for this
10 votes -
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Game Mode:
Timeless, Best-of-Three (Traditional Ranked or Traditional Play)Issue Description:
In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.
Steps to Reproduce:
Prepare a Timeless deck with 15 sideboard cards
Enter any Traditional Timeless queue (Ranked…
7 votes -
sideboard only displays 6 cards
when playing best of 3 pioneer, I am only shown 6 of my 15 sideboard cards between games. I have not played a yorion deck in a while and do wonder if this is somehow a bug associated with the larger deck size. i have recreated it several times in mobile and on PC
7 votes -
Can't see the rest of sideboard in best of 3
So I don't know what is causing this issue but in best of 3 even though I have 15 cards in my sideboard, I can only see six instead of the rest of my sideboard.
8 votes
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