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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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649 results found

  1. Bug with ashaya and unable to scream

    Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.

    Sorry I dont have a…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Animation Freeze, unable to interact with gameplay

    Playing on Android tablet (Samsung A8).

    After most recent update (ninja turtles update) my game began freezing frequently during ability activations and triggers. I am still able to interact with some elements on screen, like the emotes, and the settings cog, but the battlefield animation would remain stuck on the next-to-resolve ability and the pass-turn buttons would not function. The only way to fix it is to concede, or force close the program and reload, by which time my turn timer has run out and I am disadvantaged in my match, likely to lose anyway. It seems the freeze is…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Network Error: Unable to join event.

    I cannot start a Brawl match. Get the attached error message. I tried repairing game files and tried 4 different decks (none are invalid for Brawl)

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Unable to access settings menu mid-match

    When playing on mobile I am often unable to access the settings menu mid-match which prevents me from either conceding or toggling "Auto Order Triggered Abilities" on/off. Typically, the client will allow me to access the menu with no problems on my first (and occasionally second) match in a given session, but when I attempt to do so on subsequent matches the UI doesn't register the tap and/or opens my friends menu.

    As I tend to play on mobile when I have limited time this creates a very inconvenient situation and has resulted in me simply closing the app mid…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. Abyssal Harvester allowed targeting of creature killed in previous turn

    In Starter Deck Duels, I killed an opponent's creature (Arbiter of Woe) on my turn while the opponent's Abyssal Harvester was tapped. Their following turn, when the Abyssal Harvester became untapped, the opponent was able to target that killed Arbiter of Woe in the graveyard and restore it. The text of Abyssal Harvester says that they can only target creatures that were put there on the current turn, so it should have been able to target that Arbiter of Woe.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Unable to choose color when adding mana of any color

    Whether choosing a color for my multiversal passage or selecting a color to add with a mana dork I am currently unable to select a color from the wheel that pops up. Im using the most up to date version on my android device. The wheel is completely greyed out. Leading me to either roping my opponent so it will auto choose white or hoping the auto tapper correctly guesses the color I want.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Game Freeze

    Android

    During matches the game "freezes". You are still able to interact with the cards to pull up the detailed view, look at graveyards, hands, send and receive emotes, etc. The timer will still run down but the game will not resolve anything. This usually happens during the damage step but does happen otherwise. Even if the timer for either player runs out the game won't even make a player concede.

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. When targeting enemy with an effect after a sacrifice is chosen game freezes and times me out

    Buggggy game fr. After targeting opponent with a sacrifice to destroy card game lags out and starts my timeout as if I hadn't selected a target.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Please have a way to see mid-game which player went first, and what turn number it is.

    Hi hi!

    I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it can…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Taster of Wares unable to cast Unexpected Assistance with convoke

    I played Taster of Wares and my opponent exiled Unexpected Assistance. Before taking any other game actions, it appeared as though I could cast the Unexpected Assistance. However, after playing another creature, and attempting to convoke the Unexpected Assistance, I was unable to. I had 4 creatures untapped and 1 mana available. Although the Unexpected Assistance didn't highlight, I tried to manually cast it... after tapping 3 creatures, it asked me to pay 2 more... but after tapping my fourth creature, it still asked me to pay 2 more.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Unable to block

    Hi, I'm playing on PC on windows on Magic Arena platform. I have conection issue (weak and unstable internet conection) wich leads me to experience disconections now and then, the thing is, when I reconnect, there is a bug that happens systematicaly, if I was in a middle of a block phase, if my oponent declares his attackers and I get disconnected, when i reconnect it becomes impossible to select blockers even if still in "block phase", my creatures are all ready but when I click on them nothing happens, the only option left is to press "no block" which…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Online matches not connecting.

    Online matches on IOS are freezing at the stage of choosing which player goes first. Tried uninstalling and reinstalling, no change.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Sparky Stuck Thinking

    Playing a game of Vs. Bot with a preconstructed deck. I have 2 Dawnwing Marshals in play, one of which is equipped with Goldvein Pick. I also have Dauntless Veteran and a 1/1 Frenzied Goblin. I have 11 mana open. Sparky has Ilysian Caryatid, Treetop Warden, Generous Stray, and Rumbling Baloth in play, and 14 green mana open. Sparky plays an Affectionate Indrik, then is unable to select a target for its ability. I have been waiting for Sparky to select a target for Indrik to fight for 10 minutes.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Companion in deck editor

    On both mobile and pc I am unable to view/ edit the companion of individual decks. When going into the deck editor and attempting to change the companion I am just shown my favorited companion and am unable to customize for each deck.

    11 votes

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  15. Restless Ridgeline attack trigger didn't trigger Nadu's on target trigger

    I animated a restless ridgeline and then attacked with it and some other creatures, including a Nadu that had been stolen by Oko. I targeted one of my attacking creatures, Eternal Witness, and the 'When this creature is targeted by a spell or ability' ability did not trigger. This was in a cube draft game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 2 votes

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  17. Unable to open game - error updating data

    The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.

    3 votes

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  18. Emet-Selch of the Third Seat does not work on your turn

    Was playing my Y'shtola Brawl deck and put him in because he is grea in paper. He works just fine on opponents turns but multiple times I would hit them on my turn and he would target something in my graveyard only for the message to say "you cannot cast this card" no matter what I targeted.

    Is my turn
    Have Emet-Selch
    Hit opponent, triggering Emet-sSelch
    Target Price of Fame
    Unable to cast it, despite many valid targets and plenty of mana

    Is my turn
    Later, with one of my own spells on the stack that I want…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. BUG - Unable to change deck companion

    Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.

    2 votes

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  20. Match not loading

    4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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