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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2829 results found

  1. Unable to rank up this season

    At the beginning of this season, I checked my ranking but just saw last season’s end ranking with an exclamation mark over it. I don’t gain ranks in ranked matches now. (Username and User number removed for privacy)

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  2. Alania, Divergent Storm and Nibelheim Aflame - Unable to Copy

    Casted Nibelheim Aflame on a 5/6 Hoping to duplicate it in order to do boardwide 10 damage. Alania also survived. Either way, casting should have set off the trigger but it never did. Maybe it has to do with the flashback? Doesn't say on the card that it doesn't work on flashback spells. Guessing it's a glitch.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. mossborn hydra

    ban mossborn hydra in brawl. doubling +1/+1 counters on a landfall creature with trample makes it a meta win condition for any green deck. every green player i have lost to uses it

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Brawl and Historic Brawl are broken and noone pays attention

    Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…

    23 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  5. Achievements not recording

    There are two achievements I should have received over the last couple of days that have not triggered. The first was Test of Endurance, where I ended the game with exactly 50 life and had more prior to the end of the game. The second, which just happened, was All According to My Calculations, where I ended the game with 0 cards in my library and my opponent had 0 cards in their library at the start of their turn giving me the win. Neither of these matches were against Sparky or a direct challenge. These achievements that I…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Historic Brawl without alchemy

    I'll go ahead and add my voice to all the people asking for dedicated alchemy-free matchmaking for all formats - especially brawl and historic brawl. The ability to repeatedly conjure cards out of thin air runs counter to the entire idea of a singleton, fixed-decksize format. Not to mention that the alchemy mechanics are just exceptionally unfun to deal with, especially when abused egregiously (i'm looking at you, crucias). Win or lose, I've never come out of a match against an alchemy-focused deck with a good taste in my mouth, so I - and many others - would…

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Infinite Loop

    Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.

    23 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  8. Avatar Jump In hides feature cards from collection

    Avatar Jump In selection hides the featured cards from my collection. If Aang is the featured card, he doesn’t show in my collection unless I add the deck directly from Jump In

    3 votes

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  9. All-Out Assault and Mobilize

    All-Out Assault gives you an extra attack. Mobilize creates tokens that die at EOT. There does not seem to be any reason that the tokens created in the first combat step shouldn't be able to attack during the extra combat step, but they are unable to.

    10 votes

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  10. It won't let me cast Lightwheel Enhancements from the graveyard in MT Arena.

    Unable to cast Lightwheel Enhancements from my graveyard with max speed.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. NullReferenceException: Object reference not set to an instance of an object and Unable to open game

    This is on a fresh install of MTG Arena on my windows laptop (I previously had wiped Arena off my laptop with Revo Uninstaller), Downloaded all of the recent patches as of today (2025-06-29) and thankfully was able to keep arena open for the 20 minutes to claim a quest in discord, but I am still stuck at this screen after the full 20 minutes have elapsed (see attachment).

    I attempted to log into Arena on both my iPad and iPhone (again, fresh installs on both platforms, never downloaded it there) to try and claim the sleeves from the quest…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. A Frog of Culture Bug - Games not being counted

    A Frog of Culture Bug - Games not being counted
    I made a deck of entirely dominaria no land cards and no matter what, my games are not counting towards the achievement. I’m playing historic regular play.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Arena frequently disconnects

    In matches and in deck builder arena will frequently lose connection and give the waiting for server screen. This happens every 60 seconds or so and across all devices and networks. When the lost connection screen appears I am able to hit reconnect and continue as normal.
    Suggestion, arena should automatically try to reconnect and do it's best to not interrupt gameplay even if some packets are lost. When in the deck builder why do I need to be interrupted by a waiting for server screen that stops everything.
    Really love this game but these disconnections are making the game…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony

    Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Jump In manabases not handling hybrid mana correctly

    My MWM Jump In combo is Gliding+Hei Bai.

    Every non-land card in that deck is castable using only white mana. But because Hei Bai contains hybrid mana cards, it's classified as a three color deck, so the system stuck in 3 forests, 3 swamps, and 4 multicolor taplands to "help" me cast my cards.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Store won't let me purchase gems=

    Richard Bucey

    Nov 10, 2025, 8:58 AM PST

    Arena play and connection works fine but I am unable to buy gems. The client always gets stuck on Waiting for the Server when I try to purchase. I have restarted and even reinstalled the client several times. please advise thank you.

    10 votes

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    2 comments  ·  Store  ·  Admin →
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  17. 3 votes

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  18. Unable to actually comply with the required mechanic

    Straight up wasn't allowed to submit the cards i needed to discard. Forced me to lose the game as the timer auto conceded. Opponent played Forced Fruition (i think) and when my turn ended, I had to discard, but when I selected the correct amount of cards, the button still wouldn't activate for me to discard.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bloodthirsty

    When editing a deck Bloodthirsty Conqueror shows I have 2 in my deck, but the card up top has 3 pips as if I have 3 equipped to my deck. Even if completely removed from my deck, the card still shows 1 pip above it as if I have 1 in my deck

    1 vote

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  20. More red cards that ruin random ranked match that should be banned

    Urabrask's forge.
    Everything else in the "Red Deck Wins" or its variants.

    It's just not good for random matches if you print all these overpowered one and two mana cost cards and then not restrict their use within random ranked games. You can't use a sideboard. You can't pull the cards you need out of your deck.

    Decks that can consistently win in four to five turns are not good for any game what-so-ever. They just completely ruin the game for players who want a good fun game.

    4 votes

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