MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3864 results found
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Heliod Sun-Crowned
1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when is finds the match with Heliod in play).
4) I expect the game to not crash
5) Cant add a screen shot because it would just be my phone without the game running
6) Unfortunately the only workaround is to wait 4-5 minutes (I assume until the match has ended beacause all of the timers ran out)1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when is…3 votes -
Unable to connect to server
Opening MTG Arena on mobile, it shows the error "unable to connect to Server"
2 votes -
Perpetually disconnetion from server
Just loose a draft cause server disconnection. When try to reconnect my turn is finished so I loose my ninja turtle draft without playing!
1 vote -
Encampment came in tapped with a mountain on the battlefield
I played a mountain followed by Dalkovan encampment and it came in tapped - it should have been untapped because of the mountain on turn one. This cost me a game in a standard event. If it was coming in tapped i would have played it first. Leaving an open red makes people think you have removal card in hand.
1 vote -
Black screen after upgrade to version 2026.55.0.5391
I just updated th 12th of January to the new version 2026.55.0.5391 on a Android 16. After pasing all introduction screen of initialisation I get just a black screen wothout any information
4 votes -
Impossible to do anything, the time drops down.
I was playing on my phone (Android) and while playing my 3rd match of the Cube Draft, I got this problem: I was not ablr to act during the opponent turn (I had an instant to play). I just saw my time drop down...
So I closed the app and reopened it. It took a lot of time of course... and when I got reconnected to the match, I had lost my turn also. I lost the turn after.
I am unable to get the log from my phone, when I click on it nothing happens.
Thanks in advance for the support.
FLPI was playing on my phone (Android) and while playing my 3rd match of the Cube Draft, I got this problem: I was not ablr to act during the opponent turn (I had an instant to play). I just saw my time drop down...
So I closed the app and reopened it. It took a lot of time of course... and when I got reconnected to the match, I had lost my turn also. I lost the turn after.
I am unable to get the log from my phone, when I click on it nothing happens.
Thanks in advance for…2 votes -
Stability has got worse since I last played
The game has always been bad at reconnecting, but recently it has got much worse. Now, if I swap apps for more than just a moment (5s is too long), I drop the connection and need to restart the app (it will not succeed otherwise) which of course takes ages.
I used to be able to multitask without dropping my connection - my only worry was exceeding my phone's ram, having the phone kill the app while backgrounded and having to wait out the long initial load (including the unnecessary reconnection animation while I hear my rope burning away in the background).
The game has always been bad at reconnecting, but recently it has got much worse. Now, if I swap apps for more than just a moment (5s is too long), I drop the connection and need to restart the app (it will not succeed otherwise) which of course takes ages.
I used to be able to multitask without dropping my connection - my only worry was exceeding my phone's ram, having the phone kill the app while backgrounded and having to wait out the long initial load (including the unnecessary reconnection animation while I hear my rope burning away…
2 votes -
not getting response opportunity "agatha's soul cauldron"
I am not getting response opporunities to remove creature from opponent's graveyard with "agatha's soul cauldron" after for example "Breach the multiverse" or "Vanille, Cheerful l'Cie".
1 vote -
error retriving asset manifest
im suck in a loop where the game has an error updating data when the launcher is retrieving the asset manifest. its telling me to check my connection but its fine. uninstalling hasn't helped
2 votes -
Keruga: The Macrosage not drawing enough cards
I played a Keruga, the Macrosage while I had 3 creatures in play with power 3 or greater: an Archipelagore that had been mutated a couple times, and 2x 3/3 beast tokens. I only drew 1 card off Keruga's ETB ability, while I should have drawn 3.
1 vote -
Splitting card types automatically in hand when they get larger than 10
When your hands get extremely large, it becomes difficult to sort through cards in time to make gameplay smooth. A simple system to either/or both- auto-sorting lands out into another pile or hiding cards by cost or type, if you know what you want to cast, allowing you to cycle through them more easily. And if you're trying to see what you have, getting rid of other types lets you read the rest more easily.
2 votes -
Hofri Ghostforge + Token Doubler Gamecrash
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
4 votes -
Bug with leovold and palantir
I had leovold in play, opponent had palantir with 3 counters. At end he targeted me with palantir which should have resulted in leovold triggering and drawing me a card. Instead, it skipped my choice and millet 3 which resulted in a game loss got me since i was at 3 life only. I think i should have gotten a card and he should have not due to leovold restricting his draws. Please fix.
3 votes -
opponent has too many cards
this is the last time that i will post about this I am no longer going to play arena until this is fixed. I continue to play against opponents who have hacked the game in some way that they have too many cards in their deck. You have lost a customer. Its pathetic that this has been allowed to go on for so long, but then again, I should expect your company to put out a shoddy product and charge people for it.
2 votes -
The One Ring problem
On arena cube when i play sheoldred and one ring the game doesnt gave me prio on my upkeep to answer the trigger of lose life from one ring and i lose the game. This happend twice
2 votes -
Destroying blocking creatures and not being able to attack
I was under the impression that if I destroy a blocking creature, that my attacking creature will be able to attack. If this is true, I am being prevented from attacking with said creature after destroying target blocking creature.
1 vote -
Draft event quality
I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some programming changes that could be implemented to help that type of completely abnormal matchmaking.
I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some…
3 votes -
Severe lag in shop and mid week event bug
When tapping on the store icon on an android device, the lag is so severe to open the shop, the game freezes, same with opening packs and the this current mid week magic event for 2/18/2026. I have not found a work around yet, this happened after the pre order tmnt update.
2 votes -
Lag on Android phone - 18 Feb version
Hi,
Arena has been running fine on my phone for a few years now.
With the latest patch I'm getting awful lag, to the point where I can't start a matchWondering if anyone else on mobile is experiencing the same
2 votes -
App Crashes after update (Feb17, 2026 Midweek Magic)
When I try to go to Deck, the app crashes.
3 votes
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