MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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824 results found
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Badgermole cub deck
Could someone please explain to me what to do in the following situation when im on the draw?
Opponent turn 1
Land, gene pollinator
Turn 2
Land, badgermole cub, mockingbird
Turn 3
Ouroboroid, ourobouroid.I have 2 lands. I shoot the sheriff the first ouroboroid then lose spectacularly. I struggle to imagine literally any combination of cards in standard that arent "gimp yourself agaisnt every other deck by playing 4x spell snare and pray" that realistically gets out of this situation.
Its really absurd that BMC hasn't been banned yet.
2 votes -
network error unable to join event after draft
Drafted a deck in quick draft, played one match and am now getting a network error when trying to play my second. I visited the website and it says all systems operational
PC
7 votes -
Jump In deck not giving proper contents
Lorwyn Jump-In not giving the proper contents. Elves Vivid gives you only 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when no white pips are present. Almost impossible to win.
3 votes -
Turtles Brawl Deck: Art Missing?
I've been looking to get the Turtles Brawl deck, but was sad to see how many cards are not only missing. I understand that several cards don't exist on Arena and may be hard to code in or don't fit the 1-on-1 format, but cards like Blasphemous Act already exist from the Avatar borderless collection.
What I don't understand is when I see Vanquish the Horde is included in the deck, but doesn't include the art from the Turtles deck.
I really am a pretty big Turtles fan and was excited for the set, have played in…
1 vote -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
MWM Jump In unplayable deck
I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.
Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK
3 votes -
Can't add card from draft pool to deck
I drafted a Renata in the "march of the machine: the aftermath" draft. Card is not in my deck, sitting in my side board. I can't add it to my deck, no matter how many times I try to click it or drag it to my deck.
1 vote -
Avatar Limited draft redeemed now event missing after deck drafted and 30 mins of queuing wasted.
Just spent 10k currency and built the limited draft deck, spent 30 mins queuing and now the event is missing along with the drafted deck.
4 votes -
Give Daily and Weekly reward Progress for Direct Games
I mostly play Gladiator against other players using the direct challenge feature. So I often complete my Weeklies but get no daily or weekly gold progress. This is punitive and punishing to players who want to play unsupported community run formats with no official queue and players who just want to jam with friends.
I presume it's the way it is to prevent abuse, but it's been a long time and we deserve a better solution.
1 vote -
Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
2 votes -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that…
0 votes -
In brawl stage. Categorize by color. Like you do in Deck screen
Let us choose brawl deck by color. Like the Deck screen
1 vote -
MTGA Deck Details, Companions -> Select Companion, this screen doesn't have my companions to choose and change. It used to.
The screen to change your companion is blank it just has the currently set Companion but non of the options to change it are there and blindly clicking does nothing. I have another deck with the brown bat and its the same story. So Black Bat decks I can't change and Brown bat decks I can't change.
1 vote -
mtg arena unable to join event try again later
mtg arena unable to join event try again later
PC, iPad
can't join any game, any format5 votes -
The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
Display issue in the store related to "View Deck" button
Platform: PC.
1) Open store, go to Decks tab
2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
5) Click on the "View Deck"…1 vote -
It is *literally* impossible to play a Limited Rebalanced deck on the client right now
As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.
This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic,…
1 vote -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
2 votes -
Unable to view certain Cards
Several cards that I’m trying to add to my deck are not showing up even after triple checking my filters. Some of these are cards like Nightscape Familiar and Veyran, Voice of duality. I’ve asked around and people say that theses are on mtg arena, but I can’t find them even for a timeless deck.
1 vote -
Profile for Pioneer Masters Does Not Agree With the Deck Builder
My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.
2 votes
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