MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
3184 results found
-
Blighting creatures with +1/+1 Counters is broken
Blight against +1/+1 counters is broken. When blighting, a player is supposed to add -1/-1 counters. If the player selects a creature with -+1/+1 counters, the counters end up not existing, even though there should be both -1/-1 AND +1/+1.
This causes headaches if you go to proliferate the -1/-1 counter, because it suddenly doesn't' exist.
This extends all the way to ANY interaction which adds or removes -1/-1 counters.
2 votes -
Bought a Foundations Deck and it won't work
Bought the Auntie Ool Foundations Brawl Deck. The deck shows with an incomplete error and I can't play it. Almost all cards are "not owned". I got a message with 3 cards in it, but the deck still won't work.
Playing on Windows/Steam
2 votes -
Lorwyn pick two draft issues
I started a pick-two draft for Lorwyn Eclipsed and I encountered two issues (possibly the same bug) during the draft. On my second pick, I had two cards selected and the clock ran out before I hit the submit button. The cards I had selected were not put into my pool nor were any cards at all. Then, I selected Gloom Ripper, a rare, in one of the following picks, hit submit, and it was also not added to my pool. Gloom Ripper does appear in my collection now, but is not available in my draft deck.
Mac OS 12.7.6
1 vote -
jump in wrong basics
Jump in is handing out wrong basics. I cant cast any spells with these
3 votes -
Deck type selection drop-down is stuck behind deck stats, unable to craft new decks or edit old ones FIX NOW!
Go to deck builder, try to change deck type, notice menu is behind stats window. I expect the drop-down menu to work properly, like it did yesterday. Now i am unable to edit or build new decks, on release day nice...
3 votes -
Store Error
Store Error - Unknown Error
Attempting to purchase the $49.99 Lorwyn bundle and I get Store Error = Unknown Error
There are only 7 hours remaining to make this purchase.2 votes -
Mastery pass bundle.
I always preordered the $15 bundle as well as the $50 packs bundle. I loved that I was able to save the $5 by preordering and getting some bonuses for it. Now I have to purchase $20 worth of gems to get just the mastery pass. I'm very sad by this change, as having the mastery pass gave me a goal to hit and a reason to log in and play every day. I don't want to encourage WOTC to keep making things more expensive and taking perks away at the same time. So for the first time in YEARS I don't think i'll be participating in the Mastery Pass, and as a likely result I will play less MTG arena.
I always preordered the $15 bundle as well as the $50 packs bundle. I loved that I was able to save the $5 by preordering and getting some bonuses for it. Now I have to purchase $20 worth of gems to get just the mastery pass. I'm very sad by this change, as having the mastery pass gave me a goal to hit and a reason to log in and play every day. I don't want to encourage WOTC to keep making things more expensive and taking perks away at the same time. So for the first time in YEARS…
3 votes -
TMNT Mastery Missing Orb
The TMNT Mastery Progress is not giving all rewards listed. It has not given the level 5 Orb, and possibly other rewards.
This is the normal mastery, not the mastery pass.
2 votes -
Phelia
An opponent was exiling my creatures with phelia exuberant shepherd and my creatures did not return at the next end step as the card says. It exiled a shrine enchantment creature and an artefact creature
1 vote -
Revenge of Ravens Not Triggering Off Of "Mobilized" Attack
Revenge of Ravens's ability only triggers once when Voice of Victory attacks, even though VoV's Mobilize ability results in three tapped and attacking creatures .
1 vote -
Full Screen Resolution broke for years...
Please fix this. I hit alt enter once about a year ago now and I dread that mistake daily. I have uninstall and reinstalled multiple times. I researched on other fixes and went digging in files to change and delete things, but nothing works!
I will pay money for this fix.
2 votes -
Game not rewarding packs and tokens it promises
The game says you get 3 packs + gems for winning 1 game, then 3 packs plus gems for game 2-7 but no matter how much you win it only rewards you the last milestone. Please can i get a refund or be awarded the missing packs/Gems?
1 vote -
Food Chain doesn't hold priority
Food chain doesnt hold priority with a creature on the field.
2 votes -
Land not ''seen'' after disconnect
- played an island and the game DID NOT RECOGNIZE IT as a land (see screenshot one, all blue spells unable to be played - not highlighted - in spite of Island in play)
- after conceding, the land visually bounced back to my hand (see screenshot two, island back in my hand and not on board anymore!)
2 votes -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
Turtles free packs 3 only gave 1
recieved the free packs from mail. opened one and other 2 lost.
1 vote -
Hello MTG Arena Support Team, Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from yo
Hello MTG Arena Support Team,
Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from your team.
I also wanted to ask if you have received similar reports from other Italian players who use a Telecom Italia Mobile (TIM) connection. In my case, the game currently works only when I play using a mobile hotspot, while the normal home connection seems to cause issues.
I’m curious to know if this is something affecting other TIM users in Italy as well, or if it might be specific to my setup.
Thanks again for your support and for the refund.
Best regards.
Hello MTG Arena Support Team,
Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from your team.
I also wanted to ask if you have received similar reports from other Italian players who use a Telecom Italia Mobile (TIM) connection. In my case, the game currently works only when I play using a mobile hotspot, while the normal home connection seems to cause issues.
I’m curious to know if this is something affecting other TIM users in Italy as well, or if it might be specific to my setup.
Thanks a…
2 votes -
Triggered abilities...fail
After playing Raise The Past I had many triggered abilities. This large stack resulted in the game forcing a draw after demanding i choose a different action. I could not choose a different action. As well, the current stack was not infinite, so there was no need to force an abort.
1 vote -
Sludge Monster Ability Doesn’t Work On Vorinclex, Monstrous Raider
Sludge Monster ability had no effect on Vorinclex, Monstrous Raider
1 vote -
Comet Stellar Pup didn't have to collect evidence on Axebane Ferox
I lost a game because Comet didn't have to pay the ward on Axebane Ferox by collect evidence 4. They only had a 1 drop, and two 2 drops in the bin and therefore would have had to exile the two 2 drops, instead the killed the axebane and on Comet's next roll they got back one of the two 2 drops, Lightning Helix, from the bin and killed me.
2 votes
- Don't see your idea?