MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2487 results found
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Missing packs
I got a message on the app saying i was being given 10 boosters for my rank winnings but when i went to open them they all just disapeared
12 votes -
Breaking // Entering Card
the card Breaking // Entering got 6th place in a Pioneer challenge on July 26 and has made top 16 or top 32 several times since. when will it be craftable on Arena?
11 votes -
Monthly Rewards June 2026
Today is June 1st 2026. Yesterday (May 31st, 2026) I got the notice that the season had ended and received appropriate rewards. My rank was lowered the expected two tiers.
Today I got another notice that the season had ended. My rank was lowered an additional two tiers. I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Please fix this immediately. It is extremely disappointing to have my rank, especially my limited rank that I had to spend significant amounts of gems, doubly lowered.
15 votes -
Rank Bug
It's June 1st so the start of a new ranked season. My limited rank was reset from diamond 4 to gold 3 as normal, I got my rewards, started playing. After a few games I got a win that should have taken me from gold 2 4/5 pips to gold 1 1/5 pips. Instead, I lost a pip and went to gold 2 3/5 pips while looking at a victory screen. I reset the app thinking this was a visual bug, and was presented with another ranked reset screen telling me I finished May in gold 2, reset me to silver, and gave me 2 unidentified packs as a reward that gave a blank error trying to open them. This is on Android and is the most bizzare thing I've ever experienced.
It's June 1st so the start of a new ranked season. My limited rank was reset from diamond 4 to gold 3 as normal, I got my rewards, started playing. After a few games I got a win that should have taken me from gold 2 4/5 pips to gold 1 1/5 pips. Instead, I lost a pip and went to gold 2 3/5 pips while looking at a victory screen. I reset the app thinking this was a visual bug, and was presented with another ranked reset screen telling me I finished May in gold 2, reset me to…
19 votes -
Glacierwood Siege won't Work, Game Freezes and I Can't Select Anything
The bug is reproduced by trying to play the Glacierwood Siege card in Brawl format as this has now happened to me twice now when playing on Mac. It's suppose to allow you to select Sultai or Temur, yet it simply freezes on the screen and won't work at all. I have no workaround, nor any idea why this is happening.
12 votes -
Unable to Open Deck Editor for Alchemy Decks - (Connecting to Server Freeze)
Attempting to Open the deck editor for any Alchemy deck results in Connecting to Server Freeze. All decks playable and other formats can be opened in the deck editor.
Have yet to find a workaround.
12 votes -
Davriel Offers Bug (Cannot make selection)
I just lost a ranked commander game because your UI refused to let me pick one of Davriel’s offers. Instead I was stuck trying to swap between different views (the eye toggle icon) while attempting to click anywhere to continue my turn, but to no avail. Eventually the turn timer showed up and after I had used all my timeouts it auto-forfeited the game. Pretty frustrating.
11 votes -
No End of season rewards
I did not get my end of season rewards and my rank did not reset
14 votes -
Season reward June 2026
Got no season rewards end of June, now (July 1st) I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Also my Ranks didn't reset, which means i am 281 % Mythic right now, lol.15 votes -
Booster pack issue
Got 10 free booster packs, but none of them are opening.
The packs were a bonus for that system error, where all mythic were brought down to basic when the month ended. I got 10 free packs. None of them open. I clicked 4 times, each time it jus flashed, but no cards showed… then i looked at the counter, and the counter went down though, so I’m at 6 packs now, but nothing happened… no cards.
13 votes -
Double reset consolation rewards
On June the ranked ladders were double resetted. This resulted in people losing ranks for no reason. Now you sent a consolation rewards - 10 ghost packs with no cards. It's bad enough that people get unequal chances for ranking but you don't have to rub it in with non-working rewards.
12 votes -
June season ended, dropped rank? Got 2 mystery packs that disappeared.
June season ended, dropped rank
Got 2 mystery packs that disappeared.16 votes -
Incorrect/Early Season Awards
I play arena on PC. This morning I logged on and received my May season rewards (in limited I was platinum IV), which brought me back down to I believe high silver/gold IV. After a few hours of play this morning I was back to gold III. Upon logging in again a few minutes ago, a pop up for June awards came up, giving me rewards for gold III limited, and dropped me down to silver IV. Except I did not receive the gold or the packs it said I would receive, so now my rank is just busted. Please help. Log attached.
I play arena on PC. This morning I logged on and received my May season rewards (in limited I was platinum IV), which brought me back down to I believe high silver/gold IV. After a few hours of play this morning I was back to gold III. Upon logging in again a few minutes ago, a pop up for June awards came up, giving me rewards for gold III limited, and dropped me down to silver IV. Except I did not receive the gold or the packs it said I would receive, so now my rank is just busted. Please…
18 votes -
Unable to search cards by rarity
Description:
It is currently not possible to search or filter cards within a deck. Applying any rarity filter does not update the card list, and the interface remains unchanged.Steps to Reproduce
- Navigate to any deck (Format: Historic Brawl)
- Click on Advanced Filters
- Select any Rarity
- Click OKExpected Result
- All cards of the selected rarity (owned cards unless otherwise configured) should be displayed.Actual Result
- No cards are displayed
- Clicking the OK button triggers no action
- The interface does not update or react in any wayFurther Information
- OS: Windows 11
- MTGA Version 2026.60.0.12921.1282485
- Log attachedDescription:
It is currently not possible to search or filter cards within a deck. Applying any rarity filter does not update the card list, and the interface remains unchanged.Steps to Reproduce
- Navigate to any deck (Format: Historic Brawl)
- Click on Advanced Filters
- Select any Rarity
- Click OKExpected Result
- All cards of the selected rarity (owned cards unless otherwise configured) should be displayed.Actual Result
- No cards are displayed
- Clicking the OK button triggers no action
- The interface does not update or react in any wayFurther Information
- OS: Windows…14 votes -
Companions no longer work in Brawl
I have heard no response from Wizards or the MTGA team after several days.
This issue has multiple threads and posts on Reddit and various social media platforms.
Any Brawl deck that uses a Companion, the companion is unplayable. Please provide at least an acknowledgement that you are aware of this issue.
13 votes -
windcraig seige cant choose what side
So after the newest update now when the windcraig seige card comes down it will highlight then wont let you choose what side you want to put down. it times out to mardu. i havent found a workaround
10 votes -
In game bug when casting card
When casting the card “Hollowmurk Siege” and choosing between the two different options of the cards effects, the game glitches and doesn’t show the selection screen of the two choices, instead just showing the card on the right side of the screen. Nothing happens and no option is available and the timer then runs down until it and the turn and chooses the option for you.
11 votes -
The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.10 votes -
Davriel
Davriel's -2 ability does not allow for selecting which contract you want. the options do not light up like they did before patch. You can click on "view battlefield" and come back and they light up, but you cannot select any contracts. This makes this pw unplayable. Please fix.
10 votes -
Vanquish The Week Achievement Not Registering Completed Events
The Vanquish The Week Achievement IS Not RegisteruiCompleted Events
1 vote
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