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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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150 results found

  1. First of all, the entire process of trying to submit feedback is very dehumanizing.

    Think I just spent the last amount of money on MTG that I ever will after paying 20$ for sealed on Arena, only to get draughted by the shuffler 3 games in a row. Super funny meme, enjoy your money, greed lords, hope it's worth it.

    1 vote

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  2. issues withgame

    Is i intentional interference on your part or is i the shuffler is so broken that it should be revamped? Just played 3 games first game was 18 card land run, second game was 16 card land run, third game was 22 turns and only 1 land. So is it you are directly interfering in the out comes of games or is i your shuffler that is the issue? Just to be frank you do realize that hand smoothing could be argued that it changes the aspect of the game o such a degree that the ToS law suit clause…

    2 votes

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  3. Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest

    Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.

    Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former…

    13 votes

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  4. lands mulligan/draw

    Playing friendly brawl with a friend, encountered a bug where in 3 separate games, I drew only lands on all 24 starting hands/mulligans. I played one for a few turns where I mulliganed to zero, and only drew lands for those turns. Doublechecked, and my deck does have nonland cards (60 in fact). Not complaining about the shuffler, this should be statistically impossible. Think it might be a bug. Attaching two of the game logs as well.

    4 votes

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  5. Landlock Cheaters

    Experiencing game hackers in 3-match Brawl. Was playing a player named EVINKING. He ceded first match before even playing a card, then had every card for quick win second match, finally 3rd match I added cards to deck from sideboard for offset and was landlocked for 5+ turns. Upon game concluding I was kicked from the MTG server. I started recording game. Some players are using deck shuffler hacks such as Landlock.

    3 votes

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  6. Rigged matchmaking/ rigged card draw.

    Why cant i look at my deck after a game ends to see what cards i wouldve pulled the next few turns?

    Because the card draw is rigged and the shuffler doesnt work. We cant prove it because of it being hidden.

    Why cant i do that? I do that in real life when i play commander.

    its getting real suspicious when i have a deck with 40 lands and i only pull 3 after 6 turns

    3 votes

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  7. Game suck shitholes

    Fix the matchmaking and Shuffler
    The rigging is obvious
    wait 45 seconds for a game - go second - instant loss - flood
    wait 45 seconds for a game - wow instant win - go first - perfect draw
    wait 45 seconds for a game - go second loss - drought
    wait 45 seconds for a game - go second - loss - all single color lands -
    wait 40 seconds - switch decks - instant game time - rinse and repeat

    12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…

    9 votes

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  8. Lands, amirite?

    I had a friend tell me that arena gives you the option of the most resources out of a pick of two hands when giving you your first seven.

    29 lands in deck - 2 land hand
    30 lands in deck - 2 land hand
    31 lands in deck - 2 land hand
    32 lands in deck - 2 land hand
    33 lands in deck - 2 land hand
    34 lands in deck - 2 land hand
    35 lands in deck - 2 land hand
    36 lands in deck - 2 land hand
    37 lands in deck - 2 land…

    6 votes

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  9. I’m reporting a potential issue with land distribution behavior in MTG Arena.

    Over an extended sample size across multiple decks, I’ve tracked opening hands and early draws and observed a consistent deviation from expected land probabilities specifically when games are played at rank-promotion boundaries (e.g., Tier 4 → Tier 3).
    This behavior appears regardless of deck archetype and does not occur when the same decks are played away from promotion thresholds.
    I understand variance and RNG, but the consistency and repeatability suggest a possible unintended interaction with matchmaking, rank state, or shuffler logic.
    I’m happy to provide raw data and methodology if helpful.

    2 votes

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  10. quest timer

    the 1/15 quests for 250xp per 1/15 match completion has a reset timer normally it resets 24 hours now suddenly the timer is set for 148hours! REALLY! 148 HOURS! this is absurd. Now I won't be able to finish my mastery I spend $20 on to unlock for the new set season.
    it was 24 hours now it's saying 148 hours give me break wizards! you're whole algorithm and shuffler is broken enough now the timers are broken...

    1 vote

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  11. stop rigging

    Hey dumbasses. How about you stop rigging the game to benefit people who spend money on this game (instead of being productive members of society) from having a shuffler that benefits them. You are all trash and your employees are worthless for benefiting this rigged game. I hope WotC gets shut down. You may as well label your **** as being run like a casino since you give five color commanders access to evrything they need. ******** bunch of retards at this company

    1 vote

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  12. Shuffle the deck after Graveyard to Deck effect

    Shuffle the **** deck after a return to deck effect. Sick of seeing the same 10 cards in a rusko deck after the first passthrough with the Midnight Clock effect. You already have an awful biased shuffle weight between the double blind curve mulligan in the back end on the first hand, not to mention the land weighting you do, this is just egregious. I don't think any of you engineers understand proper RNG functions.

    I had more to say, but it delved into banable territory.
    Fix your shuffler.

    1 vote

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  13. Bad game mechanics

    Get rid of bad mechanics that kill the game. I suggest the following:

    Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.

    Companion. How is it fair for an opponent to have an untargetable extra card in hand.

    Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.

    Leylines. Strong abilities played for…

    10 votes

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  14. 1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck

    Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed.

    1 vote

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  15. I used a code sniffer and read the game code. STOP RIGGING IT.

    You have the worst ******* code I've ever seen. You clearly rig the game in a terrible way, just let it be TRUE RNG, stop trying to force hands, it's such ******* ********.

    In 200 games I have gone 2nd, TWO HUNDRED GAMES IN A ROW. STOP THIS. It should be I go 1st, I go 2nd, I go 1st, simple as. Don't **** people with RNG on this *, just force it, 1st, 2nd, 1st, 2nd. It's that **** easy.

    And remove your garbage illogical shuffler, it is breaking the game. It gives 3-4 copies of…

    8 votes

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  16. Help! none of this makes sense

    Why is Magic Arena like this?

    Why would you use a hidden mmr to match people? It's not realistic at all (see real life magic) the only solution I can come up with is profit… weak.

    Why does everything need to rotate? You can only have 1 type of quick draft etc at a time? why?

    Why can't there ALWAYS be a cube draft option? why does it need to disappear and reappear seemingly at random

    Why is the shuffler so botched and ******? You should put in algorithms to mimic real life shuffling, as NOBODY ON EARTH can truly…

    2 votes

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  17. YOu guys cheat

    I hope you at WotC and all your employees get cancer. You fat ******* retards cheat with the shuffler by forcing a) alchemy cards into brawl because you need to sell bs cards like Teysa. Cards that have absolutely no real mechanics and are ********. B) By giving opponent perfect draws that would normally not work but under the most stringent criteria.

    In essence you guys cheat and are rigged and I hope you employees, the people buying this **** game, and all your families die of cancer. You are all a cheating bunch of **** stains and deserve to…

    2 votes

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  18. 1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck

    Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed. 3 GAMES THIS WAS REPEATED.

    1 vote

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  19. Brawl Suggestion

    Please stop matching me with the same commander 50%+ of the time. Just because I have a graveyard recursion deck doesn't mean I want to constantly pay against one. Example: I have Celes, Rune Knight as my commander and you keep matching me against Gisa and Geralf. Why? Do you not realize how frustrating and boring it is to see the same commander my opponents control over and over again? Why can't it just be random? Shuffler is also clearly not random. Not once have I ever had 6+ lands in my opening hand after over 5k games. Very odd…

    1 vote

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  20. Matchmaking

    The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.

    Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely randomized. I…

    8 votes

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