MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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186 results found
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Fix the shuffle mechanics
Turn 10 and I’m still waiting for mana. This while I have 2 mana and my opponent has 10 mana on the field. Fix the shuffler
7 votes -
Honestly it's not possible drawing only lands in seven turns, in limited with
Limited match, Seven lands on the board, i draw other SIX lands , that's frustrating, the shuffler Is not doing well for me
4 votes -
Fix the game
Stop rigging matchmaking, stop rigging the shuffler, stop allowing people using tools to manipulate their hand and draws.
3 votes -
Fix The Arena
How about fixing the matchmaking and shuffler on that arena game? It still is complete garbage - since fnig BETA
4 votes -
Product Suggestion
This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.
7 votes -
stop putting alchemy in historic brawl
Alchemy is overpowered garbage and has no place in brawl. Remove the two or give us explorer brawl. Alchemy cards are busted but so is the fact this shuffler is rigged.
4 votes -
Alchemy what garbage.
FIX the shuffler.
Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)
Get rid of those bs Arena cards.
Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.
The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."
28 votes -
Your matchmaking is ********.
Matchmaking and shuffler in draft is trash. Mirror matches happen FAR TO FREQUENTLY for it to be random! Also, there is rampant hacking and draw fixing in draft, people are drawing perfect answers at a rate that is, again, far too consistent to be random.
7 votes -
Have spent hundreds of dollars this month...
FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.
4 votes -
WHY AM I ONLY GIVEN TWO **** LANDS EVERY GAME!?!?!
Explain how my 25 land deck only produces two land opening hands in FOUR CONSECUTIVE games and does draw a single one afterwards?!?!?!?
FIX THE ******* SHUFFLER!!!!!!!!!!!!!!!!!!!!!!!
2 votes -
Mana Problem
Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in…
4 votes -
why do I get put against the perfect counter every game in unranked?
every game in unranked is against something that has the perfect response immediately, even the decks that are over 100 cards? Garbage game is rigged so hard at this point it is not even enjoyable, when will wizards address the extremely sorry state that their matchmaker and shuffler is in?
5 votes -
shuffle
I'm not sure if the Magic Arena shuffler is random. Nearly every round I play against someone they draw 3 or 4 copies of a removal card or a key card in their deck. It's so consistent that this can't be random.
4 votes -
Mana ***** / Mana Flood emote
I guess the shuffler is fine, but I sometimes win due to an opponent flooding or getting mana-screwed. Sometimes I'm the one stuck on no or all lands for 5 turns.
I wish I could emote this issue and that my opponent could answer "sorry!" as a respone.
We're not really playing magic when this happens, we're giving away a win due to the fickle whims of the RNG.
I wish to emote this, to convey my frustration or express my sympathy.42 votes -
Random
Use a random shuffler. Share your algorithm. What ever you are proclaiming to use to shuffle these deck is not shuffling them and that is BLATANT. It is obviously not a failure of design, it is designed to fail. Stop stealing from people.
4 votes -
Algorithms
Congratulations, you have successfully ruined the best tabletop game ever designed. Your algorithms are garbage. Honestly how hard is it to program a random shuffler?
And I had better matchmaking back when I played Warcraft 3 battlenet in the early 2000’s3 votes -
Floods and droughts
I am sick of your shuffler, I only play to get gold to play draft (level playing field and no meta). It's rubbish that I lose 3 times more games to your shuffler than to bring outplayed by other players. Don't get me wrong I am happy to lose when I'm outplayed and if the right cards don't appear, that's the joy of the game. What isn't a joy is losing to the **** algorithm.
1 vote -
what were you thinking
Seriously what the **** were you guys thinking with the shuffler? 10 games now best of 3 and first have to mulligan 2-3 times to get 2 lands then second game first 15 cards are just land, Do you guys hate deck crafters or something? First off you are making the game design for short games which is boring , and then add the messed up shuffler..no wonder players are leaving this game. fix the **** or you will find yourselves looking for a new job and MTG was a great game but what it's degenerated too is…
2 votes -
Floods and droughts
I am sick of your shuffler, I only play to get gold to play draft (level playing field and no meta). It's rubbish that I lose 3 times more games to your shuffler than to being outplayed by other players. Don't get me wrong I am happy to lose when I'm outplayed and if the right cards don't appear, that's the joy of the game. What isn't a joy is losing to the **** algorithm.
1 vote -
Rigged
WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.
11 votes
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