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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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225 results found

  1. Recompensas travadas

    As recompensas diárias não surgem, assim como as missões diárias. Além disso, eu não subo nem desço o meu ranking, independente de eu perder ou ganhar. Por fim, por causa disso, não vou conseguir moedas suficientes para comprar os ítens em promoção na loja.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Powered Cube Draft Freezing

    I spent a draft token to enter the Power Cube Draft and played a few turns. I tried to sacrifice a food token and I thought it was my opponents turn to cast an instant and the timing rope appeared. I thought it was my opponent taking time to disrupt my life gain but it froze. I exited out of the app and when I came back in it registered my game as a loss. I thought no problem I'll just start another match and then it happened again. This time i cast a sorcery and in response…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  3. feedback loop detection requested

    There are certain combinations of cards that keep triggering eachother creating feedback loops.
    one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.

    I lose one life, therefore he gains a life, and when he gains a life i lose a life.
    it will do 1 dmg pokes untill you are dead and there is no way out of it.

    It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in…

    4 votes

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  4. Not leveling to mythic despite winning last diamond match

    I reached the penultimate pip in Diamond 1 ranked play today and upon winning did not level to mythic. I repeated this 3 times and no dice. My daily win counter also stopped advancing for each win at the penultimate pip. I closed and reopened the game, no change. I "repaired" the game file, no change.
    I opened the game on my tablet. No change. I played another hand and lost, it reduced my level. Upon winning again I regained my pip and had the win count against daily. upon winning again,…

    1 vote

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  5. There's a bug with only being able to draw land. I have 15 lands in a 67 card deck and the last 16 games i played, i drew a land every sing

    There's a serious bug. I can only draw land. I have 15 lands in a 67 card deck, and the last 16 games i played every single turn i draw land. theres not even that much land in my deck. Obvious bug. Cant win a ranked match because of the cheating. Also why is it that when you play ranked you will play every other rank than the one you are in? Again another obvious almost intentional flaw. Game is unplayable. Fix the junk

    1 vote

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  6. Ranked losses during bugged matchmaking

    Got at least 3 games before knowing the matchmaking and game was bugged today, just hit mythic so I need me record to remain my gameplay only please.

    1 vote

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  7. Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)

    Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
    This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because…

    3 votes

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  8. amass

    The amass Zombies mechanic does not properly apply the creature type Zombie to an existing non-Zombie Army token. As per CR 701.47a, the existing token (e.g., an Orc Army creature token created with an amass Orcs effect) should become a Zombie in addition to its other types if it is not already. This is implemented correctly for amass Orcs (Zombie Army tokens gain the Orc creature type if an amass Orcs effect occurs), but is not implemented for amass Zombies. This prevents cards that should grant the Army abilities (Gleaming Overseer, Eternal Skylord, etc) from functioning properly. This error is…

    1 vote

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  9. Changeling interactions are not being considered in the game

    The game is not considering creatures with changeling as a creature of the type Shrine. I have played during a game the card " Sanctum of stone fangs" which should generate the following effect: "At the beginning of my first main phase, each opponent should lose X life and I should gain X life, where X is the number os Shrines I control".

    I played the card with several creatures with changeling under my control and the effect did not considered them. Since there are creatures like Go-Shintai of ancient wars, which is a Legendary Enchantment CREATURE of the Shrine…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Improving Auto Stops - General Base Rule Required

    For UX, I believe most cards are operating if a manually coded stop has been added. Like before you draw a card per turn, there is a manual stop added if Sheoldred the Apocalypse is in play (opponent controlled, so you gain this stop regardless of holding full control). This stop is also regardless if you have an instant/flash or activated ability.

    To clarify, this is a good thing.

    However lets code this as a general rule (which can be augmented with special manual cases).

    condition 1) If spell or ability targets you, your zones, your spells, your permanents then…

    1 vote

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  11. Opponent playing on my turn

    My opponent finished their turn with my T-Pro activated he ends up spamming a bunch tokens and gaining life along with a creature gaining a +1/+1 counter every time, so he swung everything I T-Pro'd and then he made 95 or so tokens and it went to pass the turn I started my turn and went to cast a spell and it turned into him swinging everything at me on my turn, that was frustrating as heck, if they end up taking that much time it should surrender on their side not end with the person having a…

    3 votes

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  12. Stop using planeswalkers as commanders in brawl

    please, if you are going to enable ranked brawl, just don't allow planeswalkers as commanders.

    In a 1v1 format having access to so many habilites as soon as it comes down it's unfair. there's removal for planeswalkers but it's not that common.
    it's not like creatures with summoning sickness, if they caught you with no creatures on the table that means that the planeswalker get's free rein, and whatever creature you can put on the table to try and lower the points is going to either get blocked, destroyed or disabled. i'm not even talking about commanders like ugin…

    3 votes

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  13. Timer is counting down even when responding to trigger is impossble

    As of today's update (first tmnt loading screen I've seen - android) I have lost 3 ranked matches due to my action timer depleting when an ability is placed on the stack that I cannot respond to. I am unable to pass, and I have auto pass enabled.

    3 votes

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  14. Give me my money back

    This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing…

    4 votes

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  15. time out for token triggers

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would…

    3 votes

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  16. Product suggestion

    Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested…

    1 vote

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  17. "Choose a different action, or this game will end in a draw" message in a non-loop situation

    My opponent appeared playing a "lifegain" deck. When their graveyard became somewhat large, my opponent cast Raise the Past and returned 11 creature cards: 2 Lifecreed Duo, 3 Hinterland Sanctifier, 4 Essence Channeler, and two more. As 5 creatures had "Whenever another creature you control enters, you gain 1 life." trigger, total of 50 such abilities were put on the stack. Ouch!

    Then, MTG Arena started to resolve those 50 triggers one-by-one. Resolving one lifegain ability involves 4 abilities of Essence Channeler to be triggered and resolved one-by-one, so it takes some long time. The situation is…

    2 votes

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  18. wish bug

    After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish

    3 votes

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  19. Token destruction bug still present

    The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I…

    3 votes

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  20. Rematch

    I can’t believe I don’t see the suggestion anywhere else, but there should definitely be a way to initiate a rematch. Especially in ranked. Two people can have a really good game or a game where one deck just doesn’t function correctly and could genuinely benefit from just being able to play one again. It’s totally different from the pressure of a best of three series. This is I had a random encounter with this guy who had an amazing deck, and I Want To duel him one more time with the same or even a different…

    3 votes

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MTG Arena Bugs & Product Suggestions

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