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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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650 results found

  1. Cannot go back in deck builder

    In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead

    14 votes

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  2. Exile face down vs Player hand distinction

    I came here to report a bug becuase I thought my Fell Specter entry effect failed to trigger. Upon further review, I realized that the card I was trying to force my opponent to discard was actually exiled face down by Thief of Sanity. Cards exiled face down should have a very obvious visual effect on them to designate them as such, so as not to be confused with cards in an opponent's hand. This is especially true in cases where the opponent has no cards in hand, as was the case for me.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. boiling rock rioter unable to cast allies it has exiled

    When in a sealed event with the new avatar set I played Boiling Rock Rioter. I used his ability several times to exile Ally creature cards from my opponents graveyard including Appa steadfast guardian and Poxbearers. I was playing white and black and had the lands necessary to cast some of these ally spells however when I attached with the rioter the trigger went on the stack and then I was not given an option or window to cast said spells. Am I missing something?

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Triggers/Interactions that cause a card to display on the right side of the screen cause Denial of Service

    Prior to the rollout of the TMNT set/scenery, this was not an issue.
    What happens:
    A card will cause the opposing player to interact with the board/game somehow. For example, a card will cause the opposing player to mill two cards. The card will display on the right side of the screen, which is correct behavior: it's showing me what the player is supposed to do. The problem is this state of the game does not progress. I cannot tell if it's something that is actively being exploited by the opposing player or if it's a lag/race condition of some…

    8 votes

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  5. Jubilant Mascot targets even if the support cost is not paid

    My opponent had Jubilant Mascot on the battlefield. They also had Gisa, The Hellraiser. When they went to combat they had no mana available. The ability to pay 3W to Support 2 went onto the stack for Jubilant Mascot and they could not pay it. They still got to target my creatures with the Support 2 triggering Gisa. The card does NOT say, "Target two creatures then if you pay 3W..." The Support ability should have never gone onto the stack which meant that nothing should have been targeted and Gisa should not have triggered.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. player has too many cards in deck

    my opponent has over 200 cards in their deck. this has happened to me a few times and there seems to be no way to report it, and it is getting worse. please look into it because i really dont want to stop playing but its getting out of control. in the last month i have encountered this problem in increasing frequency.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Jubilant Mascot targets even if the support cost is not paid

    My opponent had Jubilant Mascot on the battlefield. They also had Gisa, The Hellraiser. When they went to combat they had no mana available. The ability to pay 3W to Support 2 went onto the stack for Jubilant Mascot and they could not pay it. They still got to target my creatures with the Support 2 triggering Gisa. The card does NOT say, "Target two creatures then if you pay 3W..." The Support ability should have never gone onto the stack which meant that nothing should have been targeted and Gisa should not have triggered.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game not working 28.12.25

    Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Unable to play a land nor interact during opponents turn.

    1. ZERO clue on reproduction. my hand was weftstlaker ardent some lands,eslpeth storm slayer, flash was sunpearl kirin.  on the field there was weftstalker ardent
      
    2.   PC
      
    3.  During a match. Played lands for 3 turns as normal. once turn was sent to opponent on 3rd or fourth turn. I was unable to play the flash in my hand. Nor was even given glowing highlight on the card. Auto stops giving me a chance to play did happen but i could not interact in any way. only clicking on my glowing  lands turned them from orange to blue and back but did nothing
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Unable to purchase 20,000 Gem Pack

    I am getting a “duplicate” error message whenever I try to purchase the 20,000 Gem or 40,000 Gem pack. This only happens for these specific packs. Is there a limit of how many times this pack is purchasable?

    This is on Android OS, tried using 2 different devices (Samsung Tab S7 and Moto Razer Ultra.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  11. Auto-Stops do not account for Don & Raph Hard science's mana reduction.

    I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Screen freezes at end of turn

    Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Redirect Lightning - Counterspell

    Currently: You cast a spell, opponent casts counterspell, you can cast Redirect Lightning, but there are no valid targets to change the counterspell too, so things get stuck.
    Should be: Either disallow Redirect Lightning to be cast if it can't retarget the spell to a valid target, or allow a way out of the freeze.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bogslither's Embrace didn't let me target my opponent's Gnarlbark Elm

    I was playing a Premier Lorwyn Draft. During my 3rd match i tried to cast my Bogslither's Embrace targeting my opponent's Gnarlbark Elm but it didn't let me. The other games worked fine.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Cannot purchase rare wildcards

    For a month now I have been unable to purchase rare wildcards. It says "you already purchased this item" and after you exit out, duplicate transaction

    5 votes

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    0 comments  ·  Store  ·  Admin →
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  16. App freezing

    Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Player with cards that Don't exist in MTGA

    I just played a game on MTGA against someone who had cards that don't exist in MTGA. They are physical cards, but MTGA does not recognize them when you search for them. MTGA will not let you import a deck list with the card in it.

    1 vote

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  18. Unable to perform game actions in pick two turtles draft

    I cracked a mutagen token to put a counter on a creature and the game froze up causing me to time out of pick two draft

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Unable to play on android or windows

    After opening the game and going through the usual loading screen I was greeted with attached screenshot.
    I tried both android and windows and had the same result.

    I was able to get in after 16 hours but encountered the same problem hours later when trying to get in to clear some dailies.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Magic Arena, can't log in

    after my last match today i simply wasn't able to connect to the game again, i get "Unable to login authentication failed for ********: Timeout"i tried reinstalling the game and some other trobuble shooting but nothing seems to work

    7 votes

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MTG Arena Bugs & Product Suggestions

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