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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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4859 results found

  1. Didnt allow me to target opponents supreme phantom

    Playing in a match on arena the client won't allow me to target Supreme Phantom with removal spells

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Sparky Freezes until Timeout Declares Player Victory

    MTGA version 2023.29.0.4661.1027930 freezes up during Sparky's (opponent's) turn prior to attackers declaration (processor load goes to 100%) until after a long delay (many minutes) finally declares player victory. Game is still alive.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Reporting a roping player

    This post is just to report a player that intentionally started roping after starting to lose a game: "Edu#65059"

    The game was played against me today at 17:00.

    If this is the wrong section, please provide me the correct venue.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Mobile Can't target opponent's top right card

    On Mobile (IOS) I was not able to target enemy's top right enchantment (even though he only had 2 enchantments in play) and eventually couldn't play the game

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. verdant command bug

    Attempted to counter a planeswalker loyalty ability on the stack, was unable to select "counter target loyalty ability" option.

    25 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  6. Player quit and then nothing happen

    Player Quits nothing happen

    had a player rage quit then no victory pop up and my option buttons disappears forcing me to turn my game off improper and no victory there no option button anymore also

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. secret rendezvous, loran of the third path don't auto-target

    secret rendezvous, loran of the third path both have "target opponent" but force a manual target. Other cards automatically target the only valid opponent.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. BUG REPORT card destroying creatures when it is supposed to only target artifacts or enchantments. BUG REPORT

    card destroying creatures when it is supposed to only target artifacts or enchantments. I've dropped the log for you.
    This is ********. Your game needs more work.

    NO TEXT ON ANY OF THESE CARDS SPECIFIES THAT ANY CREATURE OR CARD ON THE BOARD CAN DIRECTLY TARGET CREATURES AND DESTROY THEM. THIS PLAYER IS CAPITALIZING ON THE BUG IE: CHEATING.

    please get to work.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Unable to tap my

    Unable to tap my played basic land (island)

    Tried to convoke on opponent turn by casting meeting of minds and was unable to use my island to produce mana. On my next turn I was still unable to use the mana

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Go for the throat can’t target shakedown heavy

    I tried to kill shakedown heavy and couldn’t target it

    On iOS

    I then lost the game

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Davriel's withering can target spells on the stack

    Should say "target creature card" if this is intended

    1 vote

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    1 comment  ·  Product Suggestion  ·  Admin →
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  12. Unable to join Premier Draft

    Put 1500 gems on premier draft and when trying to join queue i get "network error: unable to join event".

    Please fix or refund or fix and refund!

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Player quit and then nothing happen

    Player Quits nothing happen
    play on my pc normally would win but this time i
    had a player quit then no victory pop up and my option buttons disappears forcing me to turn my game off improper and no victory

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug/Orthion, Hero of Lava Brink can target opponents creatures

    I recently played with my Orthion, Hero of Lavabrink deck, and noticed I could target opponent's creatures with Orthions ability.

    System playing on: PC
    Steps to create Issue:
    1. Cast Orthion
    2. activate either his first or second ability
    3. target the opponents creature
    4. pay the cost
    5. bug played through to completion (immediately conceded)

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. unable to login authentication failed for username: Attach failed

    I get this error message when I start Arena:
    "Unable to login Authentication failed for 'username': Attach failed"

    No more description for attach. I have uninstalled Arena and installed it again, still does not work.

    24 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  16. unable to join the event

    cannot join the decathlon event 3. Waiting for the server for a long time and then "unable to join the event"

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Unable to cast spells at instant speed

    During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Client getting stuck when timing out with one target selected for compulsorily multi-target spell (Sylvan Smite)

    I was playing a game of Brother's War Alchemy (yes, this was a long time ago - I tried to submit a ticket then, but I couldn't log in with either Chrome or Firefox to access this page - the same problem persists, but this time I decided to try Edge when reporting another bug and it worked for some reason - and then remembered this old bug; the "sign in" button on this page:
    https://mtgarena-support.wizards.com/hc/en-us/signin?return_to=https%3A%2F%2Fmtgarena-support.wizards.com%2Fhc%2Fen-us%2Fsignin%3Freturn_to%3Dhttps%253A%252F%252Fmtgarena-support.wizards.com%252Fhc%252Fen-us%252Farticles%252F115004569843-Report-a-Bug
    just brings back to the same page itself that the button is on)

    Anyway, sorry for the tangent...

    I was playing a premium draft…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unable to join event on White Challenge V

    Unable to join event on White Challenge V

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Unable to tap land

    Whilst playing historic brawl I ran into a bug that makes my land unable to produce mana.

    6 votes

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1 2 … 5 7 9 … 242 243
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues