MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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165 results found
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Multiple highly unusual crashes while playing against a particular opponent
Played against an opponent with the name Hairra_Wedge
The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.
1 vote -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
Game Crashed after randomly losing the server connection
Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.
1 vote -
Loading interal
2/24-2/25/26 issue i make it to the loading internal files and the game crashes.
4 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have…
6 votes -
Hofri Ghostforge + Token Doubler Gamecrash
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
4 votes -
Two quick draft games with Lorwyn Eclipse crashed.
I was in the fourth game of the Lorwyn Eclipse quick draft when the game froze. I couldn't make any plays, I tried to restart the game but my time had run out. The same thing happened in the fifth game. In the following games everything went well.
2 votes -
Game crashed, game won't let me in coz it keeps going into the game that crashed when it searches for active matches
The game crashed while playing a friend, after restarting the game several times it's no longer letting me back into the game as it's checking for active matches, then putting me in the game that glitched & locking me in the waiting screeen. I literally can't play the game anymore.
1 vote -
Game crashes on galaxy 24 ultra when opening the store
After the most recent update on galaxy s24 ultra, everytime I try to open the store my game crashes. Im trying to get in to purchase the daily deal (draft token). After a couple of tries I get a message from my phone stating there is a bug.
1 vote -
After Jan-Feb updates, game is unplayable
Reinstallation didn't help. It freezes at "initializing localization database".
I have two tablets: Samsung SM-T870 (Galaxy Tab S7, Android 13) and Samsung SM-T575 (Galaxy Tab Active3, Android 13).
This is the last development. Throughout Jan and Feb, the game crashed in 50% of matches.
4 votes -
The game is crashing when I scroll through my cards in the deck builder.
Playing on Android, on an Acer Chromebook.
When I scroll through my cards in the deck builder, the game crashes after scrolling past ~40 cards or so. This happens in the expanded and collapsed views, and on any color or type of card. It is repeatable. I should be able to scroll though and see all of my green cards, for example, but the game crashes before I get to the 4-drops.
1 vote -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
2 votes -
Constant Game Crashing
I was beyond excited to try this game as my friend has gotten me into magic. However I’m having constant issues. I’m playing on iOS device with the latest update for iOS and the game itself. Soon after completing the tutorial the game kicked me to my Home Screen and once I loaded back up the game just sat in the loading screen. I let it sit for 15-20 minutes and it just continued to sit at the first loading screen when launching the game. After doing some research I decided to delete the game and reinstall. Once doing that…
1 vote -
After the last update, the game crashes every time I import a new deck or try to play another format.
Basically, I can only use the recently played shortcut. Apart from that, I can't play anything else because if i choose a new deck or new format, the game crashes.
1 vote -
Sokka's Haiku unable to cast during Omniscience Quick Draft Event
Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.
4 votes -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
Just
Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen
2 votes -
Memory leak
After Lorwyn update sometimes my game freezes/crashed. This is also accompanied by freezing/crashing of other programs. For example, if my browser is turned on (I use the Yandex browser), then it logs me out from everywhere. I tried loading the PC with other programs/tests - everything was ok. So far I've only seen this problem when MTG Arena is active.
windows event log - https://drive.google.com/file/d/1yFkENA2cBtsAyh3eVAK78_gh_BkzpNeD/view?usp=drive_link
2 votes -
Forced redownload after disconnect
When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.
2 votes -
Player xXSkyAssassin Bugged
I played a round 10 mins ago with this gentlemen. He dropped a series of cards that I believe needs to get looked at. Granted, its a badass Deck, but watch as he climbs over 400-500 health, my game literally started to crash. Minion spam, health spam, endlessly until my computer couldn't compute. He won fair in square, but I would of loved to have seen if i was going to pull Damnation next turn to clear the board. Never made it that far. Please take a look at this. My account with show you that all I play…
2 votes
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