MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3042 results found
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Ultra Wide monitors - must use Alt-Enter to maximize screen - thsi will also sometimes skip turn
title. either make the screen wide compatible or dont make alt-enter the default for skipping your turn. And, plese, don't tell me not maximize my screen at the beginning of my turn as a fix. that's weak.
9 votes -
BUG: grey box on bottom right of screen
BUG: there is a grey box that appears/disappears in the bottom right of the screen whenever I press alt, clicking on it makes it expand/shrink slightly, it doesn't do anything else, it persists between matches and the menu
8 votes -
The Hobbit Welcome Deck Duel cards not awarded and track reset
The Hobbit, Welcome Deck Duel is bugged and did not award cards upon completion. I finished with one loss and the prompt to claim my cards returned me to the home screen. When I returned to the event, my completion track was fully reset including my losses.
13 votes -
Glacierwood Siege won't Work, Game Freezes and I Can't Select Anything
The bug is reproduced by trying to play the Glacierwood Siege card in Brawl format as this has now happened to me twice now when playing on Mac. It's suppose to allow you to select Sultai or Temur, yet it simply freezes on the screen and won't work at all. I have no workaround, nor any idea why this is happening.
13 votes -
update not updating
i have not been able to update the game at all the start of the day today Monday the 10th. i've checked verything... it gets to about 40 megabytes says that error updating check connection. connections been fine. checked everything that could be causing issues and nothing. did a uninstall and reinstall to see if it was the program itself and not that still not downloading the full update. its gotten to about 500 and something megabytes total and seems to refuse to go any further then that. i have no idea whats causing it or why. it did a similar thing during the Hobbit pre-release but i was able to fully download that. thats the only thing thats been different between now and the Marvel set that was released months ago. if unable to download may not be able to play mtg arena.
i have not been able to update the game at all the start of the day today Monday the 10th. i've checked verything... it gets to about 40 megabytes says that error updating check connection. connections been fine. checked everything that could be causing issues and nothing. did a uninstall and reinstall to see if it was the program itself and not that still not downloading the full update. its gotten to about 500 and something megabytes total and seems to refuse to go any further then that. i have no idea whats causing it or why. it did a…
12 votes -
Choco Seeker of Paradise trigger issue
In my Choco Seeker of Paradise, if I have multiple cards that I can’t put in my hand, it does not allow me to select them to be sent to my graveyard. It causes me to have to use all my timeouts and not be able to play the rest of my term. It also causes the opponent to have a sit through all those timeouts.
10 votes -
Face Jace achievement not awarded
I completed this twice, thinking the Jace token wasn’t enough. No matter which version of Jace, it doesn’t get awarded.
7 votes -
Favorited Legendary Store Doesn't Generate Reward
Within the new Legendary Stores achievements it looks like there's an error with "Place of Legends". I see my favorited legendary WPN store (Game Fortress in Novato, CA) both within the Arena app in my profile and within the Companion app. The store does have the legendary banner as well but it looks like the Place of Legends doesn't show as achieved, just wanted to report. Thanks!
5 votes -
Face Jace Achievement
The achievement doesn't work - i only see two others who have posted the same results.
My jace was empowered to 12, it didnt grant me the achievement. The ONLY thing I can surmise, is that I need to use the jace reality sculptor planeswalker when i control 10 islands, and plus it doing 10 all together, but when i checked online it says that it doesnt need to happen all at once and it just means "total"Please fix the bug. trying to have 10 islands in one game is basically impossible let alone getting the planeswalker out too.
uploaded a log file
The achievement doesn't work - i only see two others who have posted the same results.
My jace was empowered to 12, it didnt grant me the achievement. The ONLY thing I can surmise, is that I need to use the jace reality sculptor planeswalker when i control 10 islands, and plus it doing 10 all together, but when i checked online it says that it doesnt need to happen all at once and it just means "total"Please fix the bug. trying to have 10 islands in one game is basically impossible let alone getting the planeswalker out too.
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9 votes -
Update not going through
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with the same message error.I am on Windows 11 on a desktop PC.
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with…12 votes -
Extremely Unlikely Land Distribution
Hello,
I believe there is an issue with Land Distribution in the game. Today, October 3rd 2026, I have played numerous games where I have either drawn into, or surveilled 5 lands in a row, in a standard 60 card deck, while having 2 lands in my opening hand, with only 18 lands total in the deck.
In fact in my last 3 completed games, it happened each time. Drawn into, or surveilled, 5 lands.
The likelihood of this exact scenario happening 3 times in a row, having 2 lands in hand, 18 lands total in the 60 card deck, is approximately 1 in 283, 593, 242 or 0.00000035% chance.
I understand variance is a thing, but this is so statistically unlikely to be anything other than a bug, and if it's not a bug, I should go and buy a lottery ticket because I am statistically more likely to win the jackpot than I am to have this issue occur.
Hello,
I believe there is an issue with Land Distribution in the game. Today, October 3rd 2026, I have played numerous games where I have either drawn into, or surveilled 5 lands in a row, in a standard 60 card deck, while having 2 lands in my opening hand, with only 18 lands total in the deck.
In fact in my last 3 completed games, it happened each time. Drawn into, or surveilled, 5 lands.
The likelihood of this exact scenario happening 3 times in a row, having 2 lands in hand, 18 lands total in the 60 card deck,…
5 votes -
Surveiling with an empty library failed to allow my Surveillance Phantasm to attack.
I used Surveillance Phantasm's ability to surveil one with no cards in my library and I could not attack with it when I went to combat. I believe this is not how it should work under the rules after consulting with a judge
9 votes -
Fblthp
playing with commander, using Fplthp, Impossibly Lost. after attacking with an unlockable his effect triggered causing him to be shuffled into my library. i choose to send him to command zone. he did not go to my command zone. and i got an emblem that claimed his effects. after milling my library i confirmed that he was not in there either. and then when i drew after having no cards in my library, the emblem which claims i win if i draw with no cards in it, but still lost. So not sure which bug happened but something went wrong somewhere.
playing with commander, using Fplthp, Impossibly Lost. after attacking with an unlockable his effect triggered causing him to be shuffled into my library. i choose to send him to command zone. he did not go to my command zone. and i got an emblem that claimed his effects. after milling my library i confirmed that he was not in there either. and then when i drew after having no cards in my library, the emblem which claims i win if i draw with no cards in it, but still lost. So not sure which bug happened but something went wrong…
6 votes -
Reality Fracture style slow lands
I think there is a bug in the store. The slow lands in the store are showing the midnight hunt styles and not the reality fracture ones. Would like the reality fracture ones.
7 votes -
PC version behaving like Mobile version
After the most recent update, my PC version of MTGA, launched through Steam, is behaving as if it were the mobile version of the game. I am currently playing it on an MSI Claw 8 Ai+, and even in gamepad mode it never did this before the most recent update. There are no video options or exit game option in the game menu and everything is zoomed in to an extreme degree. Is there a way to fix this?
6 votes -
Traditional draft won’t queue. Shows network error
Traditional draft won’t queue. Shows network error
8 votes -
network error
Since the Reality Fracture alchemy update, I am unable to join my ongoing tradidtional draft event due to the error "network error, unable to join event". Normal constructed ranked play works fine.
8 votes -
Press and hold is bugged
Pressing and holding cards to get a closer look is bugged, the alternative is to use the magnifying glass but that makes scrolling way more difficult than just being able to get a closer look of a specific card
10 votes -
Companions no longer work in Brawl
I have heard no response from Wizards or the MTGA team after several days.
This issue has multiple threads and posts on Reddit and various social media platforms.
Any Brawl deck that uses a Companion, the companion is unplayable. Please provide at least an acknowledgement that you are aware of this issue.
14 votes -
windcraig seige cant choose what side
So after the newest update now when the windcraig seige card comes down it will highlight then wont let you choose what side you want to put down. it times out to mardu. i havent found a workaround
11 votes
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