MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
248 results found
-
Sealed League
MTG Arena should add a sealed league. The participants would use gems/gold to enter like any sealed event. They'd be given six sealed packs to construct their deck. They would play the best of 3 rounds. Their record and deck would persist to next week, at which time, they will receive three additional packs to add to their sealed pool. They will play the best of three once again. Their record and pool of cards will persist to the next week. A league could be four weeks long and at the end prizes are rewarded based on your total…
1 vote -
MWM Jump In unplayable deck
I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.
Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK
3 votes -
Severe lag in shop and mid week event bug
When tapping on the store icon on an android device, the lag is so severe to open the shop, the game freezes, same with opening packs and the this current mid week magic event for 2/18/2026. I have not found a work around yet, this happened after the pre order tmnt update.
2 votes -
Gold Pack Progression dont work.
I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
What is wrong i dot know.2 votes -
Golden pack progression
On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…1 vote -
Color challenge rewards
I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.
It is like this for all color challenges.
2 votes -
Daily/Weekly Quests doesn't appear - Bug
Every day, I try to check my daily mission in the game, but it simply doesn't appear. I can't collect my coins, and it's frustrating. I'll have to stop playing the game.
I've tried everything: reinstalling, logging out, installing on iOS, but it's always the same. Either the mission doesn't appear, or the mission space appears but the mission is never there; it always says it's counting down to a new one, but I never get the reward.
I have a friend in the exact same situation, and you haven't given him any answer.
PS: I've already finished the…
12 votes -
Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers
Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.
2 votes -
Fairy
Every time I come back to the menu from a match or just opening the app, the tutorial fairy will do the “What an adventure! You’re on your way to becoming a great plainswalker. You’ve got a quest. If you complete it, you’ll get a reward. Go here when you’re ready to play again”. It’s been like 3 months of this and I keep hoping to see it patched with every passing update. I am on mobile iOS
3 votes -
Jump-In is screwed up for Lorwyn
I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.
2 votes -
2 votes
-
My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.
My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.
6 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
Feedback: Event Payouts, Wildcard Conversion, and Mastery Orb Rewards
Hi MTG Arena Team,
I wanted to share a few ideas that I think would improve the Arena experience and make some of the systems feel even better for players.
First, I’d love to see some adjustments to event payouts, especially in higher-stakes events like Arena Direct. One thing that feels really good in formats like Premier Draft is that even a 0-win result still gives you something back and softens the cost of entry. That structure makes it easier to keep playing and feels much better as a player.
In Arena Direct specifically, it feels a little awkward to…
2 votes -
Draft error
Just reporting a bug. I drafted TMNT pick two. I double tapped to select a card right as the timer expired. Playing on iPad iOS. Afterwards every pic became completely blank and it just auto drafted for the rest of the packs without letting me choose anything.
1 vote -
Multiple Issues due to update?
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back into your…
1 vote -
Rank reset to spark tier 0
I just finished up a quick draft in foundations and suddenly my rank reset to spark tier 0. After the victory it showed my rank just below mythic #500 and then when I got back to the draft screen to claim rewards rank was missing. Then checking my profile it showed this spark tier 0 rank. Hopefully there is a way to fix this and show my actual current rank?
This is on a PC.23 votes -
Wrong rewards
Received 3 Edge of Eternities boosters instead of Lorwyn Eclipsed boosters when reaching the 4th level of Mastery Pass
3 votes -
Golden Pack progress issue
Just bought a phyrexia awbo and a motm pack, neither put progress towards the Golden pack. Bought with coins on iOs
1 vote -
Daily deal pack
2025.12.30. I bought a discount Foundations pack today in the daily deals for 900 Gold and THE RARE HAS BEEN REPLACED BY 20 GEMS but I have NOT COMPLETED my collection of rares from the set! Can I have a replacement pack or reimbursement, please?
1 vote
- Don't see your idea?