MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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16423 results found
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Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
43 votes -
crash on mac client
Mac client crashes constantly, at least three times a day
57 votes -
Economy - Expensive and Unfair
https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/
This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.
This, even compared to buying physical cards. At lest there I could trade.
WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!8 votes -
Music Keeps Cutting Out
Music continuously cuts out on all boards. Sometimes it will cut out after playing a card with a specific sound effect, and other times it will cut out right after the initial mulligan selection is made. For example on the new Strixhaven board, as soon as the mulligan selection is up, the music permanently cuts out. I tried reinstalling MTGA with no luck. This is extremely annoying, as the music of the boards really sets the mood of the game for me. Please fix this.
8 votes -
Fix Resend Verification Email feature
It seems that you now have to login to your account before submitting a request to Customer Service. However, the website asks you to verify your email adress first, which I am unable to do because it won't send me the verification email. I think that the Send Verification email feature might be broken. It's been hours now and I still can't find said email. And yes, I've checked my spam folder.
17 votes -
32 votes
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Priority
A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.30 votes -
Speed Match
Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.
9 votes -
Virus alert when downloading today's update
While downloading today's MTG Arena update, I received a "Threat Blocked" notification from my virus scanner. I've attached a screen capture of the notification window.
8 votes -
惑乱スプライト
これだけバグ報告が出ているのに、永遠に放置するつもりでしょうか。以下と以上の違いは真反対ですよね。やる気ないのかもしれないけど、いい加減にしてほしい。
5 votes -
Compré el pase de maestría y no recibí algunas recompensas.
Compré el pase de maestría estando en el nivel 24 de la maestría gratuita, sin embargo no recibí algunas recompensas previas como recompensas de cartas. No sé si se supone que ha de ser así, pero imagino que no, ¿no?
13 votes -
Skipped Turn
Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.
I'm sick and ******* tired of this game not working the way it's supposed to.
I spend money on this joke of a game. I'm not out of line to expect it to work properly.
Every ********** day it's something stupid with this "game". Get your **** together
And fix your file uploader too. Would be nice if I could actually upload the logs
9 votes -
Limited rank dropped after winning a constructed match
I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.
29 votes -
The worst experience in the game: Tibalt's Trickery
Please ban me for the languages I use since I will be no longer using the account. Tibalt's Trickery is the worst card, made me completely miserable every ******* time the opponents hit the **** cards they aren't suppose to cast until late in the game, which happened ... you guessed it, 10 out of 10! Or 5 out of 5, whatever. You can check my battle log that I'm not joking.
I quit Magic forever so please congrats yourselves what a great job you have done, thanks again.
11 votes -
Deck image reverts to vanilla card style if alternate/showcase style is applied.
When I select alternate/showcase card styles for my deck image, the art reverts to vanilla after saving. This happens with any alternate card style, e.g.,
-Throne of Eldraine: adventure showcase card styles
-Ikoria: mutate showcase card styles
-Theros: God/demigod showcase card stylesThese alternate/showcase styles are sought after because they are rare and usually not free. I would prefer to get the most use out them as a reward for obtaining them. That includes using them for my deck images.
10 votes -
Did not receive XP after leveling up
Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).
10 votes -
Vito, Thorn of The Dusk Rose + Exquisite Blood
Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.
Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.
36 votes -
Duplicate Protection Failure
I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.
7 votes -
Swipe Search Library
Currently, the interface of a search your library trigger features a slider below the cards to look through the library. This is really awkward to use on a touchscreen-based platform and I would like to suggest using a swipe action to search through the library.
7 votes -
Add option to SEE/COPY opponent's deck AFTER the match is over.
Add an option to see/copy the opponent deck AFTER the match is over, if its a best of 3 too but only after you win/lose 2 rounds or quit.
Sometimes people have very interesting decks that aren't meta or are original decks that they build and you can't find anywhere else. More often than not I see some themed decks and would like to copy it but can't because I don't know all the cards the opponent is playing. Also I'm very bad at building decks and guessing which cards would go well with a deck you only know a few cards are a big struggle, and I bet many people will relate to this problem too.
It's hard to copy their cards by hand or know what other cards they would have played. Sometimes you just won't have the time/tools to copy it at the time.
Adding this option would help people to get to know potentially good/fun decks without having to spend time looking at external sites like aetherhub etc to find a specific type of deck.
If that would compromise the meta or ranked game in any way, add this option to the not-ranked matches at least.
Add an option to see/copy the opponent deck AFTER the match is over, if its a best of 3 too but only after you win/lose 2 rounds or quit.
Sometimes people have very interesting decks that aren't meta or are original decks that they build and you can't find anywhere else. More often than not I see some themed decks and would like to copy it but can't because I don't know all the cards the opponent is playing. Also I'm very bad at building decks and guessing which cards would go well with a deck you only know a…
8 votes
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