MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3193 results found
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1 vote
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Bug with ashaya and unable to scream
Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.
Sorry I dont have a picture of the interaction. I conceded after the rift didn't put the creatures back to hand.
Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.
Sorry I dont have a…
1 vote -
Massacre Worm not working as worded/intended. (pc)
I played Massacre Worm, and 2 of my opponent's creatures died. Instead of my opponent losing that life, I lost it and therefore lost the match due to only having 4 life left. I don't have any evidence to show, because I didn't know it was going to happen this way. I only ask that someone fix the way it works to actually work as worded. Thank you.
1 vote -
high prefect moracant and maralen fae ascendant
when the blight trigger it locks the cards on the side of the screen
2 votes -
wrong pack in mastery pass
I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?
2 votes -
Mythos of Nethroi bug
When playing Mythos of Nethroi after the new update, the game won't allow you to pay it's GW cost to destroy any nonland permanent. Instead, it only gives you the option to pay 2B when targeting a non-creature permanent, and gives you the option to pay with GW only when targetting creatures. I play on PC, and I have Log attached of my last game where I tried to use it on a planeswalker and it wouldn't give me the option.
2 votes -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Deeproot Pilgrimage not generating tokens correctly during attack step
When tapping Merfolk to attack Deeproot Pilgrimage only puts out 2 tokens regardless of the number of Merfolk tapped. In the accompanying image you can clearly see there are 7 non token Merfolk (one is a Changeling Enchantment)
that were tapped during my turn yet only 5 tokens with summoning sickness were produced. Three were produced prior to the attack step and 2 were produced when the creatures were tapped for attack.1 vote -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in constructed. I use the same decks on all my accounts and they can be 65% win rate or 10% win rate, depending on how you start me out. I wish there was a way we could proxy draft for something like 2k gold. The card collection I could get from wildcards and pack purchases. Thank you for reading this. I hope there is a way you could work on these issues.
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit it with only the log, or without attachments, and add them later.
Thanks in advance.During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
レアワイルドカード
1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。
2 votes -
Exploit, please explain what is going on here if legal- Infinite colorless mana battery with no visible means of producing mana
Upload started from the first Ugin and I could not explain what was going on from a gameplay standpoint. Everything just cost 0.
Please explain if this was legal, I included the graveyard(nothing in exile) and could not make sense of it.
The mana used had no visible means of producing this result (at the beginning)
2 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes -
"Waiting for server" in the middle of draft
I was in the middle of a powered cube draft, at the end of pack 2, when my game suddenly wouldn't let me draft my pick and crashed abruptly, showing the "waiting for server" screen until I rebooted to find that almost all of the rest of my picks had been auto-selected by the client, destroying my draft.
I would appreciate a refund of my gems because I was unable to complete the experience I paid for.
Thank you.
1 vote -
Visual Bug Toxic Deluge
Visual bug where my opponent used Toxic Deluge and a creature was left on the battlefield with -x/-x. Seems to be visual only as I could not interact with the creature. Happened twice in one game while on an Android os.
1 vote -
Instantly lost a game when playing pick-two draft after queuing.
Instantly lost a game when playing pick-two draft after queuing up I immediately "conceded" after entering the game (I didn't dc and it happened in mere moments after getting into game with a quick queue time).
1 vote -
The owl pet from Strixhaven promo banner obstructs preview of rewards
The owl pet from Strixhaven promo banner partially obstructs preview of rewards
1 vote -
Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
Game crashes upon matching with an opponent
I am playing on Android, with the new patch on 3/31, every time I match with an opponent, the app crashes. I have to open the app again and then it will bring me into the game.
1 vote
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