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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3172 results found

  1. PC - Recurrent Disconnecting During Game

    I was going to give a detailed report on an issue I've been experiencing the last few days, but just by giving a look at this "bug/product suggestion"forum, I already gave up the ideia. Because there's not even as especific thread for bugs... people spend a lot money on this game, it doesn't make any sense. Please, change this asap, it passes such an amateur vibe. Also, there's not even a timestamp on the "ideas" listed when you start to type in the title text box. I'm sorry, but this overwelmed the inicial issue. That said, there's some problem with…

    1 vote

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  2. SL Feedback but also posting it here cause customer service continues to reference you as the go to

    I think Vince says it best:
    https://www.youtube.com/watch?v=88HIeo42Suc

    But really, if you squeeze something too hard, it will hurt you back. The community will only take so much abuse. I have stopped buying SL cause how dumb it has gotten. Not even caring to search up that page any more.

    1 vote

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  3. Not leveling to mythic despite winning last diamond match

    I reached the penultimate pip in Diamond 1 ranked play today and upon winning did not level to mythic. I repeated this 3 times and no dice. My daily win counter also stopped advancing for each win at the penultimate pip. I closed and reopened the game, no change. I "repaired" the game file, no change.
    I opened the game on my tablet. No change. I played another hand and lost, it reduced my level. Upon winning again I regained my pip and had the win count against daily. upon winning again, still no level into mythic, still nor recording…

    1 vote

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  4. Lorwyn Eclipsed incomplete set collection

    For some reason the commander decks were added to the set collection for lorwyn eclipsed. Since I did not purchase the Elements deck I cannot currently complete the set collection due to the commander cards no longer being available for purchase. Please either remove the commanders from the base set or allow purchase through gems or wild cards.

    1 vote

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  5. Heliod and Daxos

    Daxos blessed by the sun and Helios sun crowed make android app crash when they hit the battlefield

    1 vote

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  6. アリーナダイレクトで勝敗がカウントされない

    勝敗がカウントされず、何回もプレイできてしまう。ジェムがもらえない。新しくイベントに参加もできない。

    1 vote

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  7. rigged shuffler game shame

    This shuffler steals more than Real Madrid.
    If things are tied, penalty for Real Madrid and WOTC MTGA

    1 vote

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  8. Decks suddenly unusable

    Suddenly some of my decks claim to contain cards not in my collection.
    When I check the decklists, they only contain cards that I do indeed own.
    I have previously been able to play with these decks without issue.

    1 vote

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  9. CHEATER - HYT

    Here we Go again back with the same f****** people that don't play the f****** gamne HYT, THOKKGRIN, TSUGE,

    Absolutely f****** ridiculous. Get rid of these f****** people stop wasting my f****** time. I've told you about 6,000 f****** times already about these f****** losers that don't play the f****** game. Fix your f****** game man f*** off. I'm a paying f****** customer. I'm getting really f****** ****** off that you're f****** wasting my f****** time

    1 vote

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  10. draft : deconnection & difficulty to join back

    Draft didn't work as expected, many bugs when joining and joining back this morning

    1 vote

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  11. TSUGE -CHEATER

    Still being forced to play this tsuge guy twice in a row. You made me face off against them. I f****** just left the game, made him wait out the game started the game back up later and you made me play him right away again and I left the game again so you really want me to just quit playing the game cuz that's where it's headed man. I'm just not going to play your f****** game anymore. What the f*** you're f****** cheating f**** man

    1 vote

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  12. バグ報告

    1ログイン後
    2Android
    3対戦勝利後のイベント報酬、デイリー報酬が反映されない
    4イベント報酬、デイリー報酬のタスクの進行

    1 vote

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  13. 1 vote

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  14. Maske der Verbrennung

    Es wird angegeben, dass ein Artefaktkreaturenspielstein erzeugt wird, aber es wird ein Spielstein ohne Artefakt erzeugt.

    1 vote

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  15. expel the interlopers

    this card has a "flaw" when used it will also destroy "radiant grace" this is a unique glitch that shouldn't happen, but does and will benefit as a bonus for all whom use it.

    1 vote

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  16. Sliver Cascade

    First Sliver Cascades once then next sliver did not cascade. Also graveshifter did not see my commander in the graveyard when i cast it from hand. Had maskwood nexus out not sure if it effects it.

    1 vote

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  17. Infinite loops dopplegang storm chasers talent

    My idea is to stop using MY timeouts when the opponent is in an infinite loop. How is that MY fault they are taking a half an hour with dopplegang and stormchasers talent? I lose because they take too long? What kind of system is that?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Product suggestion

    We need a bullet style format. Quick as possible. Punishment for taking too long to do turns, pair them with other players that excessive amounts of time. Match making based on quickness, or rewards for quickness.
    Roping or timing out has become a tactic to make the opponent quit, playing annoying decks like mono black or blue to "control" while taking excessive amounts of time with the only goal is to make the opponent quit. It's terrible for the casual player and it almost makes me not want to play when I take less than 10 seconds to do a…

    1 vote

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  19. Daily points have not been updated

    It has happened several times now that the daily points have not updated.

    How can that be?

    I played 2 games today and have won 5 games; that includes yesterday's score.

    Here, player Gold that they've earned and invested time in. I'm asking for the Gold to be used for... Today's goals, or points.

    2 votes

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  20. arwen

    Tidus, Yuna's Guardian Brawl Deck
    i had Arwen, Mortal Queen on the battlefield and she had 2 or 3 indestructeble counters on it, because of proliferate.
    i also had lost jitte in play with 3 counters on it, so i untapped 2 lands, so i could activate Arwen, Mortal Queen, but there was a bug and i couldnt activate her.
    "Arwen enters with an indestructible counter on it.

    {1}, Remove an indestructible counter from Arwen: Another target creature gains indestructible until end of turn. Put a +1/+1 counter and a lifelink counter on that creature and a +1/+1 counter and…

    1 vote

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MTG Arena Bugs & Product Suggestions

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