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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9564 results found

  1. quick draft

    Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest

    15 votes

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    0 comments  ·  Events  ·  Admin →
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  2. tutorial

    5th tutorial won't let me cast instant cards, they are all greyed out. I have been playing several rounds of the 5th tutorial game and it feels frustrating to not be able to go to the next phase of the game. Please help, thank you!

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Kavaero, Mind Bitten + Lost in Littjara

    When Kavaero is copied with Lost in Littjara, the Kavaero copy retains Legendary resulting in me losing the creature incorrectly.

    Resulted in loss in a pick-two draft game

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Infinite Loop // bloodthirsty Conqueror and Marauding Blight Priest

    Infinite Loop // Bloodthirsty Conqueror and Marauding Blight Priest.

    Cards need Errata to only trigger once each turn. Any card that says "whenever" is asking for really un-fun loop exploits.

    14 votes

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  5. Games doesn't start

    Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Cannot cast instant spells during my opponents turn

    I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Countering Warp Trigger

    I'm unable to counter my own warp ability (quantum riddler) with a counter spell i.e. cosign to memory. Even when in full control the client isn't allowing me to counter my own warp ability to cheat in riddler.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. vincent's limit break

    Vincent's Limit Break not functioning properly. Opponent targeted my creature (Undercity Dire Rat) with removal spell, in response i cast Vincent's Limit break for the "Hellmasker tier" and it returned to the battlefied as a 2/2 instead of a 7/2.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Store Indicator Light

    The light indicating new products at the store does not ever go off. I have paged through all of the tabs multiple times. It used to turn on for no reason whenever I got an Orb, but it would go out when I entered the store. Now, nothing I can do turns the light off.

    20 votes

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  10. Tinybone, Bauble Burglar Ability Bug

    When the opponent discards a card, supposing Tinybones could cast that card with mana of any type, but now only the right mana on the card could be spent.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Trying to login but says timeout

    I’ve been trying to login and it keeps saying timeout every single time.

    13 votes

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  12. Vanilla

    Death by vanilla still now awarding achievement.

    Completed multiple games with creatures which have no abilities and still no award given.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. premier draft

    Was able to start a premier draft but game is stuck on opening hands, timeout is stuck flashing about to run out constantly, don't want to lose because of a bug so I've just been sitting here for like 30 mins and just as I've typed that the event has closed, I cannot see it and my token is gone.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Avatar Limited draft redeemed now event missing after deck drafted and 30 mins of queuing wasted.

    Just spent 10k currency and built the limited draft deck, spent 30 mins queuing and now the event is missing along with the drafted deck.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Freezes

    Havent been able to play a game for 2-3hrs. The game just freezes every time I try to start a new match.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Games not loading. Sparky won't go away

    Sparky has not gone away for WEEKS now. I've been playing for years. Sparky is useless to me. And today gameplay won't even load on VS matches. WOTC sucks. Get more devs on this game. The company makes enough money to where this game should run flawlessly. I feel like we're all shouting into the void and nothing will get done about it but WOTC will still gladly take our money.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cant do any actions on arena omnisciense draft avatar

    While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Blank board on game start after disconnect

    PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Match do not start

    Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Bug. Cards not rendering properly.

    I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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