MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9338 results found
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Energy counters used but nothing happened
When playing the game the energy build i made would not trigger correctly and did not allow me to use my cards abilities and cause me to lose the game. There were two seperate times one where my creature died and allowed me to sacrifice 3 energy to deal damage to any target but when i did that nothing happened and i still lost my energy. Then when i casted a spell it stated that i can pay any amount of energy and put a stun counter for each energy i used i spent 5 energy and lost my energy…
1 vote -
Faerie Fencing Not Targeting Creature
I recently played a game where my Faerie Fencing couldn’t target an Angel creature. I couldn’t find a single card on the field that would prohibit this. This resulted in loss of board control and concession.
1 vote -
Color Challange Computer Opponent Freezes
Throughout the Color Challange, there be times when the computer seems to be thinking longer. Many of them usually continue, others either take longer or seem to noth function. Many of the other asthetics/features are functionable. How many others hath reported this & noth be fixed?
1 vote -
App freezes when selecting emotes during gameplay
Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.
I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.
1 vote -
Waiting for Server
Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.
1 vote -
Tutorial fairy won’t go away
The tutorial fairy won’t go away after every time I get back to the main menu. I’m well past the tutorial. It doesn’t interfere with game play but it is quite annoying.
Please fix1 vote -
Two turns on first turn bug abuse
I just had someone abuse the timer mechanic or something to get two first turns. it was the first turn, they played a land, and then waited until their timer was about to run out. suddenly game said it was their turn and they played a land and 2 creatures faster than the game animation could handle it. then they had 2 untapped lands, two creatures, and played ANOTHER land. after finishing their turn "normally" it was my turn and i drew my first card.
1 vote -
internet disconnecting back to menu
Technically two issues.
1. If my internet disconnects for a second, the game boots me, mid-match, back to the previous menu.
2. Ending the process via Task Manager will get me back in the game, but sometimes won't allow me to block with my creatures if it happened during the Declare Blockers step. (this has happened more than a couple of times)1 vote -
The Fire nation Drill priority
In draft I was not given the opportunity to activate The Fire Nation Drill to remove Hexproof in response to Enter the Avatar State. So the drill's own ability fizzled.
I should not have to enter Full Control to do something as simple as this. It cost me the game.1 vote -
Voices on emotes sound even when voices are turned out
Voices on emotes should turn off when voices are turned off. I should not have to listen to my opponent spam "secret tunnel" at me if I specifically have voices turn off. Please fix this bug/oversight.
1 vote -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote -
Ajani, Sleeper Agent and Tamiyo field researcher
Whenever I play Ajani, Sleeper Agent or Tamiyo field researcher the game crashes.
This only happens on the app and I am using an Android device.
Please help, as soon as these cards are played the whole thing crashes and then the game can't be re-opened for at least 5 minutes or else it crashes again.1 vote -
Sparky the ear defiler
Is the team incompetent or doesn't care? Even new players don't need Sparky. But the problem is that I've already finished the tutorial years ago, but every new major update, Sparky clutters my screen and didn't ask permission to be in my ears. Gameplay ruined because I have to turn voice volume off just to have some peace from the ear defiler. WOTC Arena team seems to not care because it happens every big update.
1 vote -
Camellia, the Seedmiser Forage ability does not work correctly.
Camellia, the Seedmiser's Forage ability will work even with mana available and food token available.
1 vote -
bonders enclave draw bug
I removed from the battlefield at the same time bonders enclave was activated and it still drew them a card when it shouldn't
2 votes -
Let us send out bug issues in instead of having to go through these idiotic suggestions
Let us send our bug issues in instead of having to go through these idiotic suggestions
2 votes -
mill animation too slow.
With Water Crystal and Sphynx’s tutelage, you can end up milling a lot of cards with a single event. But the game does each group of six VERY slowly. I have lost multiple games to timeout waiting for this to resolve, especially when an opponent has Gaea's Blessing and keeps restocking their library.
Please at least speed up the animation, but preferentially, just MILL the cards and don’t animate them at all.
3 votes -
Overkill: move could not be executed - Bug
I couldn't cast a spell (instant) during a ranked game (Standard League).
Even though the spell cost was paid (2B), the message "The action cannot be completed because the cost cannot be paid" appeared. Bug?
Insane. Crazy... It's annoying when you get relegated in the rankings because of it.
I'm enclosing two screenshots and one video so you can see for yourself.
2 votes -
Instants in the 4th introduction match
In the 4th intro match the instant to create 3 1/1 spirit creatures fizzles out and doesn't actually create the tokens. I can't move on with getting through these intro matches.thisbis happening on both Android OS and Mac OS. This more of a system error itself.
3 votes -
incorrect vault progress
Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.
For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…
8 votes
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