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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9276 results found

  1. Play Button is disabled in All Formats - Bug

    Hello, For over 24 hours now I haven't been able to access any game mode in MTGA (Standard, Brawl, Bot vs. Game, etc.). The "Play" button is disabled in all formats except color Challenge, which works. This started after a disconnection in the middle of a match. I've completely reinstalled the game, cleared the cache, and checked my connection, but the problem persists. I suspect my account is stuck on the server in an invalid state. Could you please check my account status and unlock it? My MTGA username is: Infinitx . Thank you for your help.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Lion's eye diamond not working correctly.

    The rules around lion's eye diamond do not work correctly. I was unable to pay for a mana leak with my LED. This lead to me losing the game

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. E-mote doesn't show up

    The 'Looking over glasses' E-mote isn't showing on my screen.
    I paid game gold for it.
    I want to use it.
    It's very cute.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Unable to change companion when editing a deck.

    Unable to change companion when editing a deck. I currently have the winter tree and it doesn't show me any other options.
    I even tried going to profile and changing my default program to my cat and it acts like it works but when I go to edit my deck and check my companion it still shows the winter tree.

    3 votes

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  5. ICRs bug

    EOE cards are not appearing in individual card rewards (ICRs), for Daily Wins and Midweek Magic. The community is currently counting, but not a single card has appeared in 15 days.We will continue to investigate the probability.

    Another problem is the appearance of WOE, LCI, MKM, and OTJ.The fact that these continue to appear after rotation is incorrect and does not comply with the setting conditions explained in the article below.

    https://magic.wizards.com/en/news/mtg-arena/updates-to-golden-packs-and-individual-card-rewards

    It has already been 15 days, but if this continues, players will continue to receive rewards in the incorrect range, which will affect their collection building.

    9 votes

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  6. unable to purchase Foundations, Brawl deck for Edge of Eternity

    refresh the shop, or repopulate the Edge of Eternity Foundation decks please

    Showing "No items available"

    7 votes

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    3 comments  ·  Store  ·  Admin →
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  7. Timeout error

    Taking forever to load, then getting a Timeout error: login failed message.

    9 votes

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  8. can't cast

    During the premier draft, I played "Lightwheel Enchantments" and throughout the game, I achieved MAX SPEED. However, I was never able to cast the card from my graveyard. There was nothing on the field or in graveyards that stopped players from casting spells from graveyards.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 13 votes

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  10. GreError with 249 tokens

    I had a game end in a GreError draw due to 249 Scute Swarm tokens, with Ashaya, Blossoming Tortoise, and some earthbent Forests.

    For some weird reason, it hung on the Blossoming Tortoise attack trigger, even though that has nothing to do with the tokens?
    (It's a mill/graveyard/return land action, which would have created more tokens, but never got the chance.)

    249 tokens seems like a reasonable number, so maybe it was the 6 +1/+1 counters on each of them?
    There's got to be a way to efficiently store that many tokens and counters, the game engine should be able…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Etali bug

    Etali does not trigger. When you cast it, it ask if you want to cast exile but nothing shows. Cards are still sent to exile and cannot play it. Also didnt work with double trigger roaming throne and or panharmonicon

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Bug with leovold and palantir

    I had leovold in play, opponent had palantir with 3 counters. At end he targeted me with palantir which should have resulted in leovold triggering and drawing me a card. Instead, it skipped my choice and millet 3 which resulted in a game loss got me since i was at 3 life only. I think i should have gotten a card and he should have not due to leovold restricting his draws. Please fix.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Myr Battlesphere

    Was playing MTG Arena, had a myr battlesphere attacking, i tapped the 4 myr to use its ability to give itself +X/0 and deal damage to a player or planeswalker. It didnt allow me to target the planeswalker with the ability and targeted the player instead without asking for target confirmation.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Change Daily/weekly WINS structure as well as daily quests

    Title sums it up pretty well. Attacking with 45 creatures can take ages when playing against the algorithm, queue up with an aggro/token deck, 90% of what you'll play against is discard or control and you get to attack with 2-3 things a game before they boardwipe or counter, or kill or discard all your threats.

    Playing 25-35 lands. sure it happens naturally but land *****, bad rng, etc. can result in 2-3 lands a game sometimes before losing on turn 4.

    Playing 30 creatures, just so fricken slow.

    And the most egregious of all of them! Drum roll please.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. teleportation circle is being triggered twice per card at the end of each turn

    im playing against a deck thats using teleportation circle and some other cards that do stuff when they enter like agent of treachery etc and he has 3 teleportation circles out and each one is happening twice at the end of his turn every time. he also had aether channeler and yshtola rhul. not sure which of these is causing the bug to go off and trigger the teleportation circles twice but you need to look into that...he also had barrin, tolarian archmage.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Invalid Sideboard Error When Deck Has 15 Cards

    1. Steps to reproduce the bug:

      Open MTG Arena on PC and create a new deck.

      Add your mainboard cards as normal.

      Add exactly 15 cards to the sideboard.

      Attempt to save the deck.

    2. Platform:
      PC

    3. Actual results:
      The client displays an error message:

      “Invalid deck: can't have more than 15 cards in a sideboard,”
      even though there are only 15 cards in the sideboard. It prevents saving the deck.

    4. Expected results:
      The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.

    5. Workaround:
      Reducing the sideboard to 7 cards allows…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. “Turbo Mana” Achievement Bugged

    Achievement not received after playing a 6 mana creature spell with only 3 lands in play. I had 3+ ‘mana dorks’ on battlefield and was playing blue/green in the Starter Duel event. This has occurred twice.

    11 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  18. Hexproof from Octopus Form did not trigger

    The Hexproof from Octopus form didnt trigger in my game when the enemy copied the usage of my Heartless Act I played.
    So I played Heartless Act, they played a red card that allows them to choose a new target for the ability, so on the stack I used Octopus Form to give Hexproof to my only creature, and then they were still able to effect and kill my creature which cost me the game in my best of 3 draft. Cool waste of money. Thanks WOTC.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Can’t cast “discover 5” spell of bloomvine regent off trumpeting carnosaur

    Trumpeting carnosaur enters from Random Encounter and triggers Discover 5. It hits Bloomvine Regent but the app won’t let me resolve the cast. It only gives me option to “Resolve”, which sends it back to my hand without casting it. I should be able to cast the card for free. This has happened multiple times and I don’t know how to fix this. Im on Arena with my iPad.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Crabomination

    Broken Crabomination etb effect, check pictures. Third time it happened in arena cube, twice in the same game.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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