MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9259 results found
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Bug with deck building
One of my brawl decks got changed to Pioneer and it’s not letting me change it back or to any other categories. Seems like the drop down got pushed backwards behind the deck stats. I tried it in both iphone and windows computer.
2 votes -
Bot keeps showing up on main screen saying what an adventure...
How do I get rid of this. It is not linked to anything on main screen. I do not have any quests
2 votes -
Bristly Bill, Spine sower should be limited
Bristly Bill, Spine Sower should only be able to activate the ability once per turn.
2 votes -
Ratadrabik, Smeagol, Boromir
Playing on PC. Ratadrabik's "except it isn't legendary" seems to not be working correctly. There is a post already about Brawl, but it seems that it is not isolated to that game type exclusively. Player Burbante used Ratadrabik of Urborg to bounce Boromir, Warden of the Tower off and back onto the field using Boromir's sacrifice ability, and Smeagol, Helpful Guide to mill me out and steal all my land cards. I was playing Historic (not ranked). They were able to do this in one turn. Which also means there is some bug/issue with Smeagol as Smeagol's ability is only…
3 votes -
Sideboarding causes menu bar to turn white
Whenever I play a BO3 and have to sideboard, the menu bar at the top turns white during sideboarding and stays that way until I restart the client. In-game everything looks fine. But during sideboarding and when I'm finished with my match, it looks like that. Thank you.
4 votes -
Can't Buy Gems
Can't buy gems. It is getting stuck when I select the amount I want to buy (750) and it tries to take me to the semi-external purchase part. Just stuck with black screen and "Waiting for the Server..." message with the orange twerly bar going. Notably the "Return to Arena" button hasn't fully loaded in and is greyed out and unclickable, so I can't play without restarting. Worse for you I cannot give you my money which is your real incentive to fix this.
11 votes -
Gems without full collection
I bought 45 packs and opened 48 packs from Through the Omenpaths. I received a single gem even though my set is not complete.
4 votes -
Pre-order bundle for omenpath
I bought the pre-order bundle for the "Through the Omenpaths" set, opened the packs and received everything in the bundle, but then received a message on arena saying I hadn't received the contents of the bundle?
4 votes -
Daily points have not been updated
It has happened several times now that the daily points have not updated.
How can that be?
I played 2 games today and have won 5 games; that includes yesterday's score.
Here, player Gold that they've earned and invested time in. I'm asking for the Gold to be used for... Today's goals, or points.
2 votes -
Can no longer switch back to the Karn avatar
Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks
2 votes -
arwen
Tidus, Yuna's Guardian Brawl Deck
i had Arwen, Mortal Queen on the battlefield and she had 2 or 3 indestructeble counters on it, because of proliferate.
i also had lost jitte in play with 3 counters on it, so i untapped 2 lands, so i could activate Arwen, Mortal Queen, but there was a bug and i couldnt activate her.
"Arwen enters with an indestructible counter on it.{1}, Remove an indestructible counter from Arwen: Another target creature gains indestructible until end of turn. Put a +1/+1 counter and a lifelink counter on that creature and a +1/+1 counter and…
1 vote -
bloodletter of alcazotz
Bloodletter of Alcazotz's ability is not triggering with combat damage. Please fix - thank you.
1 vote -
Narset parter of veils with palantir of orthanc
I played narset in my cube, then when it comes to my opponent end step, palantir triggers and i have no choice to choose between mill cards or draw a card, instead my opponent mill cards instead and i lose. I know that he cant draw a card because of my narset but i think that i should have had the oportunitty to make my opponent draw the card. Because of that i lose my cube and now y dont have enough gems to play
1 vote -
Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
2 votes -
change decks format type on mtg arena
I cant change the format of a deck. The options dont get displayed when you click. Its like they get displayed behind the window below where you see amount of creature spells, non creature spells, etc.
2 votes -
Add old sets from the 1990s and have Monthly Nostalgia Queues
Add Unlimited, Arabian Nights, Antiquities, the Dark, Fallen Empires, Ice Age, etc. as sets into the game.
Each month rotate through an old group of sets so we could relive some of those early metas from the early 90s and continue on through the early 2000s. This would also give younger/newer players a chance to experience some of those Type 1 and Type 2 metas from the early Pro Tour days.
2 votes -
ugin's nexus
1) Have Ugin's nexus in hand with 10+ mana on the field thru 9 lands, Drafna, Urza Lord High Artificer, one Urza golem and paradox engine.
2) cast Ugin's nexus
3) during the stack tap the golem and the paradox engine
4) paradox engine trigger resolves, untapping both items in 3)
5) repeat step 3
6) while UN is on the stack, tap Drafna to copy the UN
7) token copy of UN enters
8) original UN enters
9) legend rule forces decision of which UN to keep
10) send copied UN token to graveyard by legend ruleStep 11…
1 vote -
Not getting priority even when full control with Fire Nation Drill
In a draft match I had an Azula Always Lies in hand and had just played a Fire Nation Drill. My opponent had a 5/4 creature. I should have been given the opportunity to respond to my own trigger of Fire Nation Drill to use Azula Always Lies to reduce the power and toughness of the 5/4 by -1/-1 before being forced to resolve the first part of the trigger on Fire Nation Drill. I feel as if I deserve reimbursement as this would have likely won the game for me. Attached is the game logs. It doesn't matter that…
3 votes -
FAIR GAME PLAY
Do you think it's fair that the opponent has a card to destroy the first spell I cast every single game regardless of its type (creature, artifact, enchantment, indestructible, etc)
I mean I literally put stuff in a deck just to die so I can play the cards I actually want in my deck
This game is so rigged it's becoming impossible to even play.
2 votes -
Reprobation Has No Effect On Toph, the First Metalbender
I casted Reprobation on my opponents Toph. On his turn, his artifacts are still triggering Landfall triggers on a Mossborn Hydra. Reprobation should have removed these artifacts ability from becoming lands on entering the battlefield. I lost this game despite removing Toph’s ability to make nontoken artifacts lands being removed, as they triggered anyway despite my Reprobation. Regular Brawl mode.
2 votes
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