MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3242 results found
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Mutagen Bug
The Mutagen tokens on MTG Arena on mobile are bugged. They can be activated without paying mana to ***** them, even though they are supposed to cost 1 generic mana to activate.
3 votes -
Bug/Product suggestion
I'm unable to log in keeps telling me that it has timed out .
4 votes -
Authentication error
I have cleared the cache and restarted my phone...
It's not letting me log in.4 votes -
Network Status
Platform Server appears to be down
4 votes -
Card not working properly
Creating to many tokens
3 votes -
Bug - Doubling Season incorrectly affects Lore Counters put on Sagas during ETB
Senior Magic Editor and former Magic Rules Manager Matt Tabak has clarified that Doubling Season does not natively affect Sagas, as neither the ETB nor per-turn Lore Counters are effects:
https://bsky.app/profile/wotcmatt.bsky.social/post/3lrgrrdx2nk2m
"No, it’s one lore counter. Doubling Season won’t affect a Saga entering or the turn-based action of adding a lore counters because, as you noted, they were built to not be effects. #WotCstaff"
MTG:A should be updated to be correct, as the disparity between the official ruling and MTG:A is causing enormous confusion within the community.
3 votes -
Game crash color beginner tutorial
the game crash in white colour vs vivien. she is stuck in main phase 2 and doesn't end her turn.
2 votes -
refund after negative score or 3-3 in draft
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. not refund the Gems or Coins after a negative score or a even score looks like fraud…
2 votes -
Protection from color
Just lost a ranked match because I couldn’t allocate where to send damage because my opponents creature had protection from green and it gave me no options but to sit there and concede.
1 vote -
Wild Card Crafting
I have a lot of common wild cards sitting in my collection, an almost equal amount of uncommon cards as well. With the absence of pauper in MTG Arena, and most competitive decks utilizing rares and mythic more heavily than Commons or uncommon, combined with the fact you open more Commons and uncommons than rares/mythic per pack, why can't we craft wildcards into the next tier up at a 4:1 rate? For example, if I could take 4 uncommons, and make a rare wild card, I would be able to finish the deck im working on, while using the resources…
5 votes -
Deck Image is shared with opponent before the game starts in new Challenge feature
In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
To avoid this, I need to use unrelated card image for all of my decks.I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.
5 votes -
Cannot log in cannot get on magic
Logging in using iPad or iPhone Incannot get to Home Screen.
3 votes -
Store Purchase Failed Duplicate Transaction
3-28-26
4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"
Restarted app
Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
Uninstalled/Installed appMy PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.
Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.
I can still purchase everything else but not the 4x rare wildcard bundle.
I have NO DOUBT in my…
4 votes -
too many land draws in several back to back games
FIX.....THE ....LAND...DRAW!!!! its mathematically impossible to draw 4 or 5 land in a row 3 to 4 games in a row. you are wasting my time!!!! and you are ******* me off.
3 votes -
Return the Favor does not allow you to target spells when casting the redirect Spree choice.
Return's 2nd spree option doesn't work. Unable to use it to re-direct combat tricks to your own creature. Casting it and selecting only the 2nd option just plays the card, doesn't allow you to target a spell, and then immediately resolves.
2 votes -
Mutagen not costing mana
Have experienced mutagen not costing mana to sacrifice. My opponent spent a total of 3 mana and sacrificed 7 mutagen tokens.
3 votes -
Rank not updating after matches
Rank not updating after matches. I'm on Mythic top #1200, and doesn't matter how many matches I play, the rank sits at #781. Also in my profile it appears as Spart Tier 0 for both constructed and limited.
4 votes -
rigged shuffler game shame
This shuffler steals more than Real Madrid.
If things are tied, penalty for Real Madrid and WOTC MTGA4 votes -
Decks suddenly unusable
Suddenly some of my decks claim to contain cards not in my collection.
When I check the decklists, they only contain cards that I do indeed own.
I have previously been able to play with these decks without issue.3 votes -
Premier Draft Game did not record Win or cards played.
I won a Premier Draft game and was reward none of the following:
a. Draft win progression
b. Daily win progression
c. Quest progression (Cast green/red spells)Match ended at approximately 9:12AM US Eastern Daylight Time
3 votes
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