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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3003 results found

  1. Rank error bug further bugs

    I was part of the rank error bug. I got the notice with the 'claim' button. When I selected claim, it displayed i think '10' 'packs' (only one actually showed on the screen, and it was the default blue color). When I clicked on it, the game froze. I had no choice but to reload. When I came back, there was no way to tell what the reward was. Im not even sure it actually applied. This is the same thing that happened when the reward 'broke' the first time too...

    7 votes

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  2. Jump-In Marvel

    Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Jump-In Marvel

    Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets, Iron Man and Geniuses. After selection I clicked on achievements and c

    Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets. I am having the same issue as most people here except the packets I chose were not the the same as most other people choosing. I chose the 2 mono red packs.

    1 vote

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  5. Delighted Halfling and Cavern of Souls should be banned in Brawl

    Is a game fun when your opponent concedes the moment they play Delighted Halfling on turn one? Is it fun when the game effectively ends just because they play Cavern of Souls the turn they cast their commander? It is utterly absurd.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Sheoldred the Apocalypse auto stacking triggers issue

    I just lost a game where I had a Sheoldred the Apocalypse in play, my opponent played one on their end step and as I had no other game actions I could take, Arena auto resolved their Sheoldred and moved strait to my upkeep and auto stacked the triggered abilities so that I lost the life from their Sheoldred before I gained it with mine, losing me the game with no possibility of interacting or for example, having time to access the menu to toggle off auto-stacking triggers.

    Can you change it so that if each player has a Sheoldred,…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Another Ban and Restricted announcement, another lost occasion

    With the new Ban Ban and Restricted announcement, we have seen another missed opportunity to improve Magic and address its problems.

    Magic: The Gathering is one of the most brilliant and complex games ever designed, and MTG Arena has made it more accessible than ever. However, I am increasingly frustrated by what feels like a lack of attention to the health of the formats and, more broadly, an inability to identify and address the root causes of the problems that are driving players away. I hope this feedback can be useful.

    Unfortunately, even with the ban of Scholar of the…

    1 vote

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  8. Bug booster

    There is a bug when opening booster packs: after interacting with the booster image, the sequence of images revealing the cards does not appear (this is shown in the video). Additionally, when I check my library to see if I have received new cards, nothing shows up.

    7 votes

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    1 comment  ·  Store  ·  Admin →
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  9. Satya copied Exalted Sunborn cannot pay energy

    Steps to reproduce:

    1. Control Satya, Aetherflux Genius.
    2. Attack with Satya targeting Exalted Sunborn cast using warp, or otherwise create a tapped and attacking token copy of Exalted Sunborn with Satya.
    3. Exalted Sunborn’s replacement effect creates an additional token copy, so two tapped and attacking Exalted Sunborn tokens are created.
    4. Move to the beginning of the next end step.

    Actual result:
    Arena does not allow me to pay energy to keep the Exalted Sunborn token copies, even when I have enough energy available.

    Expected result:
    Satya’s delayed trigger should allow me to pay energy equal to the mana value required by…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Ranked season rewards packs contained no cards. Nor did they progress wild card progress.

    July 1st I received 10 packs as compensation for the June ranked reset bug. Ranked season rewards packs contained no cards. The packs were not from a specific set. Nor did they progress wild cards. This has to be a bug or something cause the packs basically never did anything.

    11 votes

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    1 comment  ·  Events  ·  Admin →
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  11. ジャンプインが始められない、終われない。

    ジャンプインで2パック目を選択すると、読込みが入るが、
    ホーム画面に戻るだけ。
    再開すると、「1つを選んでください」と表示されるが、
    選択肢となるパックが表示されない。(添付画像)
    やり直すこともできない。

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. ジャンプインが始められない、終われない。

    ジャンプインで2パック目を選択すると、読込みが入るが、
    ホーム画面に戻るだけ。
    再開すると、「1つを選んでください」と表示されるが、
    選択肢となるパックが表示されない。(添付画像)
    やり直すこともできない。

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  13. Season reward June 2026

    Got no season rewards end of June, now (July 1st) I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
    Also my Ranks didn't reset, which means i am 281 % Mythic right now, lol.

    11 votes

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  14. pbm with jump into marvel

    I entered the jump into marvel event on PC. I chose agents of shield then another white packet. Then the game brought me back to the main screen. When I go back to the event, the game asks me to select a theme packet but I can't as none appears.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. バグ パック開封されない

    配布されたパックを開封したが反映されず消えた

    2 votes

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  16. ジャンプインで、二つ目のパックがピック出来ない

    ジャンプインで、添付画像の通り、2つ目のパックがピック出来なくなった。
    再起動してもなおりません。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. ジャンプインイベントで、2つ目のパックのピックができません

    マーベルのジャンプインイベントで、2つ目のパックがピック出来ません。2つ目のパックが表示されず、ピックを確定ボタンが押せません。

    1 vote

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  18. Bug blocks me from picking 2nd pack for "Junp Into" event

    With the Jump into Marvel event, I picked Street Level Villains and then tried to pick Masters of Evil but was returned to the main menu insteadb(possible misclick in Mobile). After, if I go back to the event I see the "choose packs" button but then there are no packs I can select.

    Meaning I can't play or select a pack and am blocked from playing the event any further (as well as out the gold entry fee)

    1 vote

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  19. Wish sideboard bug

    Wish doesn’t let me play from my sideboard on mobile client

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Booster pack issue

    Got 10 free booster packs, but none of them are opening.

    The packs were a bonus for that system error, where all mythic were brought down to basic when the month ended. I got 10 free packs. None of them open. I clicked 4 times, each time it jus flashed, but no cards showed… then i looked at the counter, and the counter went down though, so I’m at 6 packs now, but nothing happened… no cards.

    12 votes

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    2 comments  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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