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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4211 results found

  1. Game doesnt draw cards during start of the game, resulting in nothing happening and the timer running out untill i got a loss

    Game starts normaly but when the mulligan is supposed to happen nothing was shown. Therefor the timer just ren out and it told my i had no interaction with the game and therefor i would consede resulting in a loss. and therefor a potentioal loss of bought gems..

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. キューブドラフトの強制終了

    キューブドラフトのマッチ中、「サーバーの接続を確認しています」の表示が出た後に強制的にマッチが終了し、敗北扱いになる

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Bug with bandit's talent last effect

    Since the last update, the bandit talent card has a bug with his last effect that trigger and will draw a card even if no player has one or fewer cards in hand

    Tha's quite annoying especially in the ranked ladder

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Infinite damage

    Just a loop of infinite damage free from spending mana. Wouldn’t be an issue if you had to spend mana to achieve the same result.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Osteomancer Adept not letting me forage by exiling 3 cards from my

    Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Match doesn't start

    This situation occurs both PC and Steam.
    Match doesn't start more than 5 minutes.
    All I can see is 'Currently Waiting: 0:01, 0:02...' and It doesn't start, crash, just Waiting...
    I think my account is in trouble (not client or PC, because I reinstalled/changed it multiple times), but I don't know how to solve this problem.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mobile app force closes on android during matchmaking

    For mobile android

    When matchmaking, the game will pair with an opponent and then the app will force close.

    You can reopen the app and it'll force close again. I've even had time to close other apps and clear cache but the problem still persists. I've even reset my device and opened the app as fast as possible and it has still force closed.

    This is regardless of if other apps are running or not. This has only been ongoing over the last few set releases and wasn't always an issue.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Unstoppable slasher

    1(Manifest dread Unstoppable slasher then attack with it face down, have it be blocked then turn it face up. Give the blocking creature indestructible and deathtouch.) 2(I'm playing on Android)3(Unstoppable slasher went to the grave and stayed there. I manifest dread the unstoppable slasher. Next turn I attacked with it face down. They blocked then I flipped the slasher. They gave their creature deathtouch and indestructible. When combat was over. The slasher stayed in the graveyard.)4(I expected the unstoppable slasher to be returned to the battlefield with the stun counters.) I was playing in a draft that I paid real…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Osteomancer adept forage ability broken

    Osteomancer adept is broken does not allow you to use a food token to forage and cast a creature from the graveyard. When you tap the osteomancer with a food token on the board it shows creatures in graveyard as castable but will not allow you to cast and gives no option to forage a food token. Yes, I have the right amount and colors of mana available, that is not the issue.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Fullscreen mode does not remember previous resolution

    Fullscreen does not remember previous resolution.

    In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…

    13 votes

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  11. cant join games

    I cant join a games. It stays on the loading screen/ qu

    3 votes

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  12. shuffle still rigged

    maybe a fix ?
    uhhh 47 pages and more aboiut that suggestion

    maybe add less crackheads to the dev team?

    9 votes

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  13. Unable to reconnect to game

    On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss

    6 votes

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  14. Heist -ability giving mental issues

    Heist ruins the whole gameplay.

    Had fun at first when started to play MTG arena, then I encountered the heist ability.

    Games should be played for fun but I have a hard time imagining anyone enjoying that ability. When opponent casts first heist ability I just insta surrender to save my mental health.

    Probably time to start playing hearthstone or something.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game won't start

    Game gets stuck "Waiting for Server" then either fails and says "Network Error" or just goes to a black screen and doesn't change. If it goes to "Network Error" it will generally go to the "Error: Error Updating Data" page.

    3 votes

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  16. ZERO TOUGHNESS

    The indestructible creature with less than 0 toughness never dies

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.

    I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC

    8 votes

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  18. Can't buy gems on MacOS

    If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
    I'm on MacOS, Sonoma 14.4.1.

    28 votes

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    2 comments  ·  Store  ·  Admin →
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  19. Audio

    Audio is not working on IOS except over Bluetooth.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. gem reward

    When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.

    5 votes

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    4 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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