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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2586 results found

  1. gwen stacy as commander

    Arena is telling me that my Gwen Stacy brawl deck is invalid because she is an invalid commander. She seems to meet all criteria for a commander that I am aware of.

    1 vote

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  2. ジャンプインがプレイできない

    ジャンプインがプレイ出来ない。
    常に発生した状態になっている。
    ジャンプインの終了するボタンが消えており全く進ままい。

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Didn t get rewards

    you just showd banned cards and then after it said you were rewarding me with 3 gold wildcards and something else
    I didnt get them

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  4. Urza"s Ruinous Blast

    I had the card in hand, had enough mana, and there were no card effects stopping me from playing it, could even play other sorceries from hand. The game would not let me cast the card.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. stop didn't work on upkeep

    Hello, I expierciened a frustrating bug when stop didn't work on upkeep so I couldn't cast piercing exhale. It was supposed to let me surveil 2 meaning I could have put abzan devotee into the graveyard and cast it for it's activated cost, essentially drawing me a card! I lost because the timer stop didn't allow me to do this, please help

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. unable to collect achievement rewards

    Just got the earths Mightiest heros 1 achievement, but did not receive the cards that were assigned as the reward. It says it was claimed, but I cannot locate them in the deck builder

    1 vote

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  7. Earthbending trigger

    Someone explain to me why you aren't automatically given priority to tap mana dorks while badgermole cub's earthbend trigger is on the stack? I've seen the game give me priority when I have no cards in hand in response to my opponent targeting a creature with a tab ability. This would, and should, be an easy fix.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Jump into Marvel

    I paid the 1000 gold, made a deck and started to play. I lost the first game, then I won second and third. After this I was kicked off like I was losing 3 games. The rule is keep playing until you reach 3 match losses, well this is not working

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  9. case of the uneaten feast

    Case of the uneaten feast has an interaction bug within the game. sometimes when you activate the ability which lets you play creatures out of your graveyard, it will just end your turn even if you have valid creatures and mana up and one time i activated the case and i just wasnt allowed to play anything. please fix this card its just so random it doesnt do it everytime. thank you guys for all the hard work

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Raph and mikey, troublemakers and aurelia, the warleader

    Raph and mikey, troublemakers and aurelia, the warleader fit it, when the warleader card is brought into the battlefiled by the rafe card the triggering ability by the war leader dosent occur "whenever this card attacks for the first time this turn, you may have an additional attack step" this dosent trigger even though it is attacking for the first time this turn

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Bug

    Not getting the cards from completing the marvel achievements I have them 100% all completed but even after collecting them all I never received the rewards

    1 vote

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  12. 1 vote

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    1 comment  ·  Events  ·  Admin →
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  13. Sneak From Grave Not Giving 8+ mana Achievment.(PC).

    Using "Ninja Teen" card's level 3 ability, I was able to use Sneak to play a "Bringer of the Last Gift" (normal mana value of 8/casting cost of 6BB) onto the battlefield (tapped and attacking) from my graveyard (for a cost of 3B and returning an unblocked attacking creature to my hand after blockers have been declared and before combat damage has been dealt). This should have granted me the Black Color Mastery achievement of Necromastery ("Have a creature with mana value 8 or greater enter from your graveyard."), but I did not get the achievement.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Cannot complete package selection in Marvel Jump in Event

    I am having the same issue. I selected my second pack in Marvel Jump in the. It kicked me. When I go back to "complete" the second selection it only shows me one pack I chose and nothing else to finish it. Kind of frustrating. I can't even resign to do another one.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  15. Question aux programateurs du jeux.

    J'ai costruit un deck avec une mécanique et dans ce deck j'ai un artefact en 4 exemplaire sur un deck de 70 cartes or depuis que je joue avec je ne reçois jamais cet artefact, je pioche plusieur fois des cartes que j'ai en un seul exemplaire mais jamais cet artefact bien préçi, le probléme c'est que en mode classement, cela me désavantage, il m'est impossible de gagner la moindre partie.

    Si quelqu'un de chez vous pouvez me guider sur ce phénoméne, je serai ravi.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  16. jump into marvel is bugged for me

    Jump into marvel, won two games, left and closed the game, reopened, my gold is gone but I'm not in the even anymore. Hope I get a refund for this pretty please.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Gameplay

    I captured my game log but I don't know where to drop it. While I was playing the heros jump in my Baxter Building was making me to use the add four mana of any color when I only need two for a reduced cost card. It happed twice and I lost the game due to it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Spending wrong mana to cast spells

    My spells were casting the wrong mana in the geris jump start event. Some of my spells should of been reduced but it kept casting with my Baxter Building for four mana of any color and I lost a game due to it. I have the log captured but I don't know where to drop it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Captain America, wings of freedom is not triggering other Captain Americas.

    When Captain America, Wings of freedom attacks. The card states when Captain America attacks, other hero get X/X for Captain America's toughness. If you have multiple types of Captain America (i.e. Captain America, Living Legend and Super-Soldier), Their defense should trigger other heroes being X/X according to their defense. I attacked with two Captain Americas (Super-Soldier and Wings of Freedom) and only the defense of Wings of freedom triggered the X/X to the Super-Soldier. The card reads When Captain America, not Captain America, Wings of Freedom, attacks.
    MTG Arena. PC and Android.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Abomination power-up has a bug

    I had abomination enter the battlefield and paid the power up ability cost. Opponent gave his creature I hexproof to fizzle that part of the ability, but it did not give me my +1/+1 counter too. With the the card is read even if I don't fight I should still get the counter.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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